Zurich Meadows

    250 Mohawk Trail, Lake Zurich, IL, 60047
    3.7 · 3 reviews
    • Independent living
    AnonymousCurrent/former resident
    3.0

    Nice apartment, unfriendly staff, closed-in

    I toured a new, very nice 2-bedroom with great southern exposure in a convenient location, but no balconies so it feels a bit closed-in. The optional catered food plan looked good and units are filling up fast. My biggest issue was staff - they were hard to reach and came off as unfriendly.

    Pricing

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    Amenities

    3.67 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      1.0
    • Meals

      3.7
    • Amenities

      3.0
    • Value

      3.7

    Pros

    • Very nice apartments
    • New construction/units
    • Southern exposure/natural light
    • Two-bedroom units available
    • Optional catered food plan
    • Good location
    • High demand/filling up fast

    Cons

    • No balconies
    • Units feel closed in
    • Staff hard to reach
    • Unfriendly staff

    Summary review

    Overall sentiment in the review summaries is mixed, with clear strength in the physical product and dining flexibility but notable concerns about staff responsiveness and resident comfort. Multiple comments emphasize that the apartments are new and attractive, receive good southern exposure, and that two-bedroom units are an option — details that suggest the community offers modern, well-lit living spaces. At the same time, several reviewers report absence of balconies and that units can feel "closed in," which directly affects perceived livability for people who value outdoor access or more open floor plans.

    Facilities and living spaces are consistently praised: descriptions such as "very nice," "nice, new," and "southern exposure" point to a contemporary building with good natural light and appealing apartment finishes. The availability of two-bedroom units is a positive for couples or those needing more space. However, the repeated note that there are no balconies and that some feel closed in is a concrete drawback — it suggests floor plans or window placement may limit outdoor access and airflow, potentially making units feel smaller despite being new.

    Staff and service-related comments are a significant negative theme. Multiple reviewers describe staff as unfriendly and difficult to reach. Those are actionable concerns: poor friendliness can affect day-to-day quality of life and community atmosphere, while difficulty contacting staff raises questions about responsiveness to resident needs and the effectiveness of communication systems. Because reviews specifically mention both inattentive/unfriendly behavior and reachability problems, there is a coherent pattern pointing to potential staffing or management issues rather than isolated incidents.

    Dining is presented as a strength in terms of flexibility: reviewers note an optional, catered food plan. That implies residents can choose whether to participate and, if they do, can expect catered meals rather than a limited or cafeteria-style offering. The optional nature is attractive to people who prefer autonomy over meal choices. There is no detailed feedback about meal quality, menu variety, pricing, or dining room atmosphere in these summaries, so while the structure (optional/catered) is a clear positive, the actual dining experience remains unspecified in the available comments.

    Management and occupancy signals are mixed. The comment that the community is "filling up fast" indicates strong demand and could be interpreted as a market endorsement of the location, unit quality, or pricing. Conversely, the staff-related complaints suggest operational or staffing challenges that management may need to address to match the building quality. There is little direct information about care quality, activities, or programming in the provided summaries; the absence of such mentions means reviewers were focused primarily on apartments, staff interactions, and dining options.

    Taken together, the patterns suggest Zurich Meadows offers attractive, modern apartments with good sunlight and flexible dining, but prospective residents should probe staff responsiveness and unit layout regarding outdoor access. When considering this community, visitors should verify the presence or absence of balconies on specific floor plans, request to meet staff during different times of day to assess friendliness and accessibility, inquire about communication protocols for residents and families, and, if dining is important, sample the catered option or review menus. These targeted checks will help determine whether the strong physical attributes are complemented by the level of service and livability that prospective residents expect.

    Location

    Map showing location of Zurich Meadows

    About Zurich Meadows

    Zurich Meadows stands in Lake Zurich Highlands at 250 Mohawk Trail and offers affordable senior apartments with 95 one- and two-bedroom units, each with roomy layouts, full kitchens, generous closet space, and plenty of natural light, and many also have spacious balconies if someone wants to sit outside and enjoy the view, plus the location sits near a lakeside area, which gives it a fresh and scenic appeal, and you'll see a vibrant community spirit around the place. Residents get cost-free amenities like continental breakfast on weekdays, a fitness room, a fully stocked library with a computer area, a game room for cards and TV, big outdoor parking spaces, and handy storage units, and there are laundry rooms on every floor, so people don't have to lug clothes far. The building has safety grab bars in bathrooms, wheelchair accessible showers, smoke-free units, security cameras inside and out, and a door entry phone system, and there's after-hours phone service for emergencies, which makes people feel safer. The on-site dining room serves one to two meals every day and the courtyard lets people get outside without leaving the property, and the management team is always around to keep things running well, with onsite home health care agencies and medical supplies available when needed. Zurich Meadows brings a full calendar of monthly events with craft workshops, fitness classes, bingo, health visits, holiday parties, and group activities, all run by a dedicated staff that's there around the clock, and there's a wellness center, an arts and crafts room, organized movie nights, and social outings nearby. Services can be bundled together or added on as needed, things like housekeeping and laundry, so people can choose what fits for them, and personal care help is available if someone needs dressing, bathing, or other daily support. Healthcare staff specializes in senior care, adult day care, memory care for dementia or Alzheimer's, home care, and hospice, and the community brings in wellness activities and therapy sessions too. The apartments and common spaces are all designed to be wheelchair-friendly and have pet policies that allow cats and dogs within weight limits, and there's plenty of room to socialize in the library, courtyard, game room, and shared dining space, where residents can meet for games, crafts, and friendly conversation, so it ends up feeling like there's always some way to connect without being forced to do so. Zurich Meadows has run as a part of the Carefree family of senior living communities since 2012, which has managed communities in Chicagoland for over twenty years, and the team focuses on creating an environment that feels safe, social, and affordable for seniors, with detailed property management and a long track record of service, though every amenity and feature depends on the unit and the resident's needs, and folks can look at property reports for more detail if they want to check rates or see occupancy data.

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