Faust Landmark Apartments

    630 E State Street, Rockford, IL, 61104
    2.7 · 3 reviews
    • Independent living
    AnonymousCurrent/former resident
    1.0

    Unsafe, dirty, poorly managed housing

    I moved into this subsidized senior building needing a walker and felt unsafe — mixed-age occupancy, security concerns, and a frightening elevator. Hallways and entrances reeked of garbage/urine/marijuana and the mail area felt unsafe; back stairs aren’t accessible. Laundry is unreliable, food is overcooked and not accommodating to dietary needs, and activities are mostly for women and not enjoyable. Maintenance was great, but staff had poor follow-through and negative attitudes. I would not recommend.

    Pricing

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    Amenities

    2.67 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.7
    • Staff

      1.0
    • Meals

      2.0
    • Amenities

      1.0
    • Value

      2.0

    Pros

    • Subsidized/affordable rent
    • Very clean (units/hallways reported as clean)
    • Responsive and effective maintenance staff

    Cons

    • Unreliable laundry facilities
    • Persistent unpleasant odors in hallways (garbage/urine/marijuana)
    • Entrance smells like ashtray
    • Back entrance stairs not accessible
    • Accessibility problems for mobility aid users (walker required)
    • Not all residents appear to be senior or disabled (mixed-age occupancy)
    • Perceived safety and security concerns (unsafe, elevator fear, mail area safety)
    • Staff do not consistently follow through on requests
    • Negative staff attitudes
    • Dining: food overcooked and not accommodating dietary needs
    • Activities are limited, mostly geared toward women, and not enjoyable
    • Overall recommendation: some reviewers would not recommend

    Summary review

    Overall sentiment in the reviews is mixed-to-negative with a few clear positives and a number of recurring, serious concerns. Reviewers repeatedly note that rent is subsidized and therefore affordable, and that the property is generally very clean with maintenance staff who perform well when addressing physical problems. Those are the strongest positive themes: affordability and prompt maintenance/cleanliness.

    However, multiple reviews raise significant facility-related issues. Several reviewers report strong, persistent odors in common areas — specifically hallways smelling of garbage, urine, and marijuana, and the main entrance smelling like an ashtray. Laundry facilities are described as unreliable, and a back entrance has stairs that are not accessible. Accessibility concerns are a consistent thread: at least one reviewer needs a walker and reports mobility challenges in the building. There is also mention of an elevator-related fear, which suggests either safety or reliability problems with vertical access for residents.

    Safety and resident composition emerge as major areas of concern. Multiple comments indicate that not all residents appear to be senior or disabled, creating a mixed-age occupancy that some reviewers find unsafe. Reviewers explicitly call out security concerns, including fear about the elevator and the safety of the mail area. These points suggest that some residents feel vulnerable or exposed to behaviors they do not expect in a senior/disabled community.

    Staff and management receive mixed feedback. Maintenance is singled out positively as "great," but frontline or administrative staff are criticized for not following through on requests and for negative attitudes. That split indicates operational competence for physical repairs but shortcomings in resident communication, responsiveness, or customer service in other areas. Several reviewers said staff did not follow through and exhibited a negative attitude, which compounds other concerns like safety and service gaps.

    Dining and activities are additional weak spots. Food is described as overcooked and not accommodating to dietary needs, which is a significant issue for seniors or disabled residents who may have specific nutritional requirements. Activities are characterized as largely targeted toward women and not enjoyable for some residents, suggesting a lack of variety and inclusivity in programming. Taken together, these service shortcomings reduce quality of life for some residents.

    In summary, the property appears to offer important advantages — notably subsidized rent, cleanliness, and capable maintenance staff — but these positives are overshadowed for several reviewers by odors, accessibility barriers, security concerns, unreliable amenities (like laundry), unsatisfactory dining, and activities that do not meet resident needs. The combination of mixed-age occupancy and perceived safety problems is a recurring theme that drives some reviewers to say they would not recommend the facility. Any assessment or prospective resident should weigh the affordability and good maintenance against the reported safety, accessibility, and service issues, and should ask management specifically about security measures, accessibility improvements, laundry reliability, dietary accommodations, and the nature of resident programming before deciding.

    Location

    Map showing location of Faust Landmark Apartments

    About Faust Landmark Apartments

    Faust Landmark Apartments stands tall in Rockford as the city's tallest building with 15 stories, and you can tell right away it was built back in 1929 because it has that historic charm even though it's been beautifully remodeled, and folks can see the sleek, modern look with contemporary apartments that are spacious and nicely appointed. This high-rise is designed for independent-minded seniors and those with physical limitations, and the building has a real focus on safety and comfort by having controlled access, building security, wheelchair-accessible rooms and showers, and secure parking for peace of mind, plus there's free parking for residents and even transportation to grocery stores so folks don't have to worry about driving if they don't want to, and you'll also find a major bus line stopping right in front of the building for extra convenience. Faust Landmark Apartments welcomes both independent seniors and those needing more support, offering independent living, assisted living, long-term and skilled nursing care, memory care, Medicare-certified home health care, non-medical home care, adult day services, and even hospice, so you've got all care options under one roof, and there's a full staff on hand, trained to help out but always aiming to let people do as much as they want themselves. The apartments come in studios, one-bedroom, and two-bedroom options and they're pet-friendly, so dogs and cats can stay with their owners, and the overall environment tries to make it easy for seniors to live actively but also safely, surrounded by social opportunities and comforts a lot like you'd have at home, like senior-friendly bathrooms and plenty of common spaces. For activities, they've got programs planned both on and off site so residents can stay engaged, socialize, and make friends, and amenities include a fitness center, a business center, a community lounge, a computer room, a clubhouse for bigger gatherings, and community rooms for all sorts of gatherings. Meals, laundry facilities, and an on-site beautician make life a bit simpler, and for those who like to go out, there's easy access to dining, shopping, pharmacies, medical facilities, and entertainment in the river district, so there's never a shortage of options for staying busy or enjoying a walk to something nearby. The building encourages social participation and personal independence, lets residents have a say in how much or how little help they want, and really tries to keep folks active and connected with a strong calendar of educational, social, and entertaining activities that help everyone stay sharp and make friends, and that's something seniors and their families always seem to appreciate about living here.

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