Oakwood Terrace

    1115-1125 - 1135 - 1145 W 1st St, Ankeny, IA, 50021
    2.4 · 5 reviews
    • Independent living
    AnonymousCurrent/former resident
    2.0

    Pleasant manager, slummy building conditions

    I like my apartment - it's pleasant and comfortable and the on-site manager is excellent and responsive - but I wouldn't recommend staying. The place feels run-down and slummy: unfurnished building, dirty carpets, scaffolding up since last summer, broken walkways, overflowing dumpsters and junk, and very poor upkeep. Owners nickel-and-dime, blame tenants for needed repairs, don't vet new residents, turnover is high, and I've witnessed misogynistic behavior - I'm seriously considering moving.

    Pricing

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    Amenities

    2.40 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      3.0
    • Meals

      2.4
    • Amenities

      1.0
    • Value

      1.0

    Pros

    • pleasant atmosphere reported by some
    • comfortable apartments liked by at least one reviewer
    • owners described as nice in one review
    • quick responses from owners in at least one report
    • on-site manager described as very good

    Cons

    • dated facilities and finishes
    • dirty carpets and general poor cleanliness
    • little upkeep and infrequent cleaning
    • prolonged scaffolding on building since last summer
    • broken concrete walkways presenting fall hazards
    • overflowing trash dumpsters and junk on site
    • dumpy, slum-like overall appearance
    • commons area in poor condition and unfurnished building common spaces
    • misogyny reported by reviewers
    • owners accused of nickel-and-diming residents
    • new residents not properly vetted
    • high resident turnover
    • repairs blamed on tenant negligence
    • unfurnished building or units

    Summary review

    Overall sentiment across the reviews for Oakwood Terrace is mixed but leans strongly toward negative when considering facilities, upkeep, and community management. A majority of the summarized comments emphasize physical deterioration and cleanliness problems—dirty carpets, dated finishes, overflowing dumpsters, and visible junk contributing to a “dumpy” or “slum-like” impression. Several reviewers point to ongoing visible maintenance issues such as scaffolding that has been in place since last summer and broken concrete walkways that create fall hazards. These points suggest prolonged or recurring maintenance backlogs rather than isolated incidents.

    Maintenance, safety, and cleanliness are the most consistently cited concerns. Repeated notes about little upkeep and inadequate cleaning, along with unaddressed scaffolding and broken walkways, create legitimate safety and livability worries. Overflowing dumpsters and miscellaneous junk on site not only worsen appearance but can affect sanitation and resident comfort. The commons areas are described as in poor condition, and at least one building is reported as lacking furniture in shared spaces, which reduces usable community areas and contributes to an overall neglected atmosphere.

    Management and community dynamics are another major theme. Several reviews accuse owners of nickel-and-diming residents and of blaming tenants for repair needs, which indicates strained tenant-management relations and possible conflicts over responsibility and costs. Reports that new residents are not properly vetted and that there is high resident turnover suggest instability in the resident community; combined with accusations of misogyny, these comments raise concerns about the social environment, safety, and inclusiveness for current and prospective residents. The pattern of blaming tenants for damages may also reflect inconsistent maintenance policies and poor communication about responsibilities.

    That said, the feedback is not uniformly negative. At least one review describes the setting as pleasant and comfortable, with owners who respond quickly and an on-site manager who is “very good.” That reviewer liked the apartment and was considering moving in. These positive remarks indicate that there are aspects of Oakwood Terrace that can work well—responsive staff at the property level and individual apartment units that some find comfortable. However, these favorable impressions appear isolated compared with the volume and specificity of complaints about property condition and management practices.

    Notably absent from the summaries are specific details about dining, organized activities, medical or personal care quality, and other typical senior-living services. The reviews focus primarily on physical plant issues, cleanliness, management behavior, and community culture. For prospective residents or family members, the key decision points will likely be: whether the particular building or unit of interest has been maintained or furnished differently than those criticized, whether the on-site manager’s responsiveness noted by one reviewer is representative, and whether management has taken steps to address the long-standing maintenance and community concerns (e.g., scaffolding removal, walkway repairs, improved trash handling, and clearer resident vetting policies).

    In summary, Oakwood Terrace shows a split profile: tangible, repeated issues with building upkeep, cleanliness, safety, and community management that suggest systemic problems, contrasted with isolated positive reports of helpful staff and satisfactory apartments. Anyone considering moving to or recommending Oakwood Terrace should investigate current maintenance status, ask for documentation of recent repairs, meet the on-site manager, and seek clarity on resident screening and management policies to determine whether the positive aspects apply to their specific unit or building and whether the negative trends have been or are being addressed.

    Location

    Map showing location of Oakwood Terrace

    About Oakwood Terrace

    Oakwood Terrace brings together several different communities under one roof, including Scottish Rite Park, Edencrest At Green Meadows, The Rehabilitation Center Of Des Moines, 3801 Grand, Prairie Hills At Des Moines, Courtyard Estates At Hawthorne Crossing, Glen Oaks Alzheimers Special Care Center, Edencrest At The Legacy, Illahee Hills, and Bickford Of Urbandale, and the place offers a mix of care types, like assisted living, memory care, nursing home care, skilled nursing, rehabilitation, respite, and hospice care, so there's a range of help for people with different needs. You'll find features like videos about some communities, outdoor areas such as balconies and porches, covered and uncovered parking, and transportation options for residents whether they need a free ride or one for a cost, and they accept seniors living at home with home care by trained aides, too. The staff is known to be kind, joyful, and helpful, and they handle everything from special diets and activities to security measures like wander guards for folks with memory loss, and there are language services for many backgrounds including ASL, Farsi, Hindi, Japanese, Korean, Dutch, German, Romanian, Russian, Tagalog, Ukrainian, and Vietnamese.

    These different communities are also linked with other places that focus on care, like Beaverdale Estates for independent living, Morningstar at Jordan Creek for assisted living, memory care, and respite, Azria Health Park Place for nursing home and rehab needs, and The Rehabilitation Center of Des Moines, which also has skilled nursing and memory care, while Deerfield, Edencrest at Green Meadows, and Manorcare Health Services provide their own mix of independent living, assisted living, nursing, rehab, and memory care services. Some places have senior apartments made for active people, and they add little things like elevators, accessible parking, and ramps so it's easier to get around, and there's pet-friendly features for dogs, sometimes cats, with raised gardens or butterfly gardens for those who like being outside, and there's always a check-in area, social rooms, and places for group activities.

    Amenities are simple but helpful, with an exercise room, a library, arts and crafts, a movie room, billiards, a piano or organ for music, a beauty shop, and both indoor and outdoor walking paths, while people can eat in casual or formal dining rooms with meals made by chefs who focus on taste and nutrition, and there are private dining rooms for special gatherings. There's secured areas and memory care communities for seniors with Alzheimer's or dementia, and a fireplace in the common area where people gather, plus transportation and parking if someone wants to drive or take public transit, because the property's easy to get to. Laundry including dry cleaning's available, there's concierge services or companion suites, and therapy rooms for physical help, with skilled nursing if needed. Oakwood Terrace has gotten awards for how it treats residents and for its activities, and many just appreciate the honest care, accessible living, and helpful staff that brings some comfort during a transition to senior living.

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