Centre Meadows

    1503 E. Centre Avenue, Portage, MI, 49002
    4.3 · 20 reviews
    • Independent living
    AnonymousLoved one of resident
    4.0

    Great community but inconsistent services

    My mom lives here and I'm generally pleased. Great location and gorgeous, roomy apartments - very clean, well-maintained, and most units have in-unit washer/dryer. The social life is excellent (activities, theater, game room, fitness, cookouts) and she's made friends and regained independence. Staff are friendly and professional most of the time, but communication and maintenance quality can be inconsistent. Meals/meal plan are convenient but often outsourced and hit-or-miss; rent feels high and weekend services/winter sidewalk upkeep can be lacking. Worth checking out if you want an active, safe community - just confirm staffing, meals and winter upkeep first.

    Pricing

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    Amenities

    4.35 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.9
    • Meals

      3.8
    • Amenities

      4.2
    • Value

      3.7

    Pros

    • Strong sense of community
    • Active social calendar (cards, bingo, bunco, organized events)
    • Staff-organized activities and social programming
    • On-site theater / movie room
    • Multiple amenity spaces (game room, pool table, crafts rooms, fitness room)
    • Meals from local restaurants available with optional delivery
    • Meal plan / community dining option
    • Apartment-within-building layout
    • In-unit washer and dryer (reported by many reviewers)
    • Spacious apartments and ample storage (reported by several reviewers)
    • Newly built / well-maintained facility
    • Clean, safe, and secure environment
    • Friendly, attentive, and professional staff (frequently mentioned)
    • Maintenance staff often described as knowledgeable and responsive
    • On-site services (hair salon) and staff assistance with appointments
    • Residents regain/retain independence and form friendships
    • Perceived good value / affordable rent by multiple reviewers
    • Convenient/great location

    Cons

    • Inconsistent or poor staff communication reported by some
    • Conflicting reports about maintenance quality
    • Poor in-house meals or outsourced meals described as barely edible
    • Meal costs and availability can be limited or extra
    • Some reviewers feel rental rates are high/expensive
    • Some indoor and outdoor areas described as unappealing or lacking beautification
    • Lack of hallway grab rails in some areas
    • No designated pick-up/drop-off area
    • Slippery sidewalks and parking lots in winter; snow/ice accessibility issues
    • Limited weekend services and reduced weekend staff availability
    • Trash/cleanliness issues mentioned by some reviewers
    • Sulfur smell in hot water and calcium buildup reported
    • Some floor plans are small
    • A few reviewers felt the community did not match expectations of a senior living community
    • Mixed recommendations — a few strongly negative experiences

    Summary review

    Overall sentiment: Reviews for Centre Meadows are largely positive with multiple reviewers praising the social life, amenities, and staff, though there is a noticeable minority of negative or mixed experiences. The dominant themes are a strong sense of community and active programming, supported by a wide range of common spaces and amenities. Many residents and family members report that the facility is new or well-kept, clean, and feels safe. Staff are frequently described as friendly, attentive, professional, and helpful — including assistance with appointments and responsive maintenance in several accounts. Several reviewers specifically note that residents regained independence, made friends quickly, and enjoy the lifestyle.

    Care quality and staff: Most reviewers emphasize positive interactions with staff, using terms such as amazing, accommodating, and professional. Maintenance is often called knowledgeable and attentive, and staff assistance with logistics (appointments, room-delivered meals) is highlighted. However, there are multiple accounts of inconsistent communication or uncooperative staff behavior; a few reviewers said the staff or management did not deliver on expectations described during the move-in process. Maintenance quality is a mixed area: while several reviewers praise knowledgeable maintenance, others criticize work quality. This suggests that experience can vary by unit or staff member, so prospective residents should clarify responsiveness standards and who handles follow-ups.

    Facilities and apartments: The facility is repeatedly described as attractive, modern, and well maintained — with many reviewers calling it newly built or gorgeous. Amenity highlights include a theater/movie room, game room with pool table, fitness room, hair salon, and multiple special-purpose rooms for dining, crafts, and exercise. Apartment advantages frequently mentioned are apartment-style layouts, spacious units with ample storage, and in-unit washer and dryer in many reports. That said, a few reviewers noted small floor plans or missing desired features (one review stated there was no in-unit washer/dryer), and some common areas or outdoor landscaping were criticized as unappealing or not well beautified. Physical-safety and access concerns were raised: lack of hallway grab rails in some areas, absence of a designated pick-up/drop-off area, and slippery sidewalks/parking lots in winter. Reported plumbing issues (sulfur smell in hot water, calcium buildup) appeared in a handful of reviews.

    Dining: Dining experiences are mixed. A common positive is the flexibility of meals — several nights per week meals from local restaurants with optional delivery and the availability of a meal plan or community dining. Many residents enjoy meals delivered to their room and the option to dine in common areas. Conversely, some reviewers strongly criticized in-house dining, saying meals were outsourced and "edible at best," and others pointed out that meals are often an extra cost. Given these mixed statements, dining quality and included services should be confirmed in writing (what is included in rent, how often restaurant-delivered meals occur, and sample menus or tastings if possible).

    Activities and social life: This is one of the strongest consistent positives. Multiple mentions of cards, bingo, bunco, cookouts, luncheons, movies, and staff-organized events indicate a robust social calendar. Several reviewers said their parents or loved ones quickly made friends and loved the activities, describing Centre Meadows as a top pick for them. Activity availability appears to be a major draw and a strength that many prospective residents will value.

    Management, value, and notable patterns: Value perceptions vary. Numerous reviewers called the community affordable or an excellent value, while some others described it as expensive with a high rental rate. This split suggests pricing perception depends on a resident’s expectations, unit choice, and which services are included. There are a few strongly negative reviews that mention management not being transparent or the community not being what was promised; these stand in contrast to many five-star accounts. Taken together, the reviews show more positive experiences than negative but with nontrivial variability in service quality, dining, and management transparency.

    Actionable takeaways for prospective residents or families: Centre Meadows commonly offers strong social programming, attractive amenities, and a staff many find helpful — making it well-suited for people who prioritize community and activities. However, because reviews show variability in dining quality, maintenance follow-through, winter accessibility, landscape upkeep, and communication, visitors should verify specific operational details before committing. Ask for written details on what the rent covers (meals vs. extra-cost dining), snow- and ice-removal protocols, weekend staffing levels, maintenance response times and guarantees, sample menus or a meal trial, unit inclusions (confirm in-unit washer/dryer), and any accessibility features like hallway rails or designated drop-off zones. Overall, Centre Meadows earns strong praise for its community life and many amenities, but a careful, detail-oriented tour and specific questions about the points above are recommended to ensure that expectations align with the experience.

    Location

    Map showing location of Centre Meadows

    About Centre Meadows

    Centre Meadows sits in Portage, Michigan, and you know, they built it with seniors in mind but welcome everyone, though seniors get first consideration for the waiting list, and there, folks can choose from 122 one-bedroom and two-bedroom apartments that have wall-to-wall carpeting, air conditioning, modern appliances, granite countertops, and every unit has a full-sized washer and dryer, along with a patio or balcony, which makes it easy for tenants to do laundry and enjoy fresh air without leaving their place. The kitchens have modern appliances, maintenance is done for you, there's a sprinkler system for safety, and cable TV is in every unit, so people don't have to worry about setting any of that up on their own. The grounds are well kept, and the building has elevators, barrier-free access for anyone who needs a wheelchair, 24-hour emergency maintenance, and intercom entry, so everyone feels secure moving about the place.

    For those who like to socialize or stay busy, Centre Meadows provides a library, craft room, cards and billiards room, a community room, a lounge with a fireplace where folks can gather, and a media center with a movie theatre which is especially nice if you like watching shows with neighbors. Monthly activities and daily programs are planned for residents, with art and crafts, educational classes, and health and wellness activities offered often, and they do their best to help folks stay healthy and active as long as they want to. For dining, they serve dinner Monday through Thursday, with menus decided on ahead of time. If you need it, they offer personal care services, transportation, laundry and dry cleaning, and personal care assistants, too, so you don't have to do without some help if your needs change.

    Pets are welcome, which matters to a lot of people, and guest parking means visitors aren't a hassle. WiFi is available for browsing or keeping in touch. The beauty salon/barber shop is on-site, though for those services, you'll pay a little extra, and they also provide walking and wheelchair help for those needing assistance. Insurance options, including long-term care insurance, are accepted, which makes it easier to plan finances. The staff and residents care about keeping the building clean and friendly-folks say they're warm and helpful around the building, which helps new residents settle in. With space for belongings and lots of common areas to relax or meet others, Centre Meadows fits people looking for independent living with a balance of comfort and convenience. If you want to get out, Portage has attractions and places like the Airway Fun Center nearby for entertainment, and the facility itself has been around since 2012, linked to other communities like Forest Glen, Lake Center Apartments, Lockhart Management & Consulting, LLC, and Rolling Pines Apartments, all working in similar ways. It's a simple place meant to make life easier and more enjoyable as you age.

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