Countryview Apartments

    607 Reeve Drive #109, Waunakee, WI, 53597
    3.6 · 5 reviews
    • Independent living
    AnonymousCurrent/former resident
    2.0

    Clean but poorly managed, overpriced

    I live here and like the clean, organized facility, spacious room, quiet convenient location, and friendly residents. The new manager has started adding activities based on resident input and some staff are helpful, but overall management can be inconsistent or uncooperative and hard to reach. Maintenance is slow - doorbell, screen and toilet repairs take ages - and underground parking has a long waitlist; there was no welcome/tour or move-in assistance. With higher rent, few amenities and limited activities, I don't think the value is good and I can't recommend it.

    Pricing

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    Amenities

    3.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      3.5
    • Meals

      3.6
    • Amenities

      2.5
    • Value

      2.0

    Pros

    • Friendly residents
    • Friendly and helpful staff
    • Friendly manager/landlord
    • New manager viewed positively
    • Proactive activities program
    • Activities added based on resident input
    • Convenient location
    • Quiet town
    • Nice facility
    • Clean and organized community
    • Spacious rooms
    • No-smoking policy
    • Underground parking available

    Cons

    • Higher rent
    • Underground parking waitlist
    • Unfriendly management (reported)
    • Uncooperative staff (reported)
    • Hard to reach management/staff
    • No welcome/tour on move-in
    • Lack of move-in assistance
    • Very few activities (reported)
    • No amenities
    • Poor value for price
    • Not recommended by some reviewers
    • Maintenance delays/slow repairs
    • Specific maintenance issues (doorbell, door screen, toilet)
    • Negative sentiment from some residents
    • Inconsistent management/staff behavior

    Summary review

    Overall sentiment across the review summaries for Countryview Apartments is mixed, with notable strengths in community atmosphere and location but recurring concerns about management, value, and maintenance. Several reviewers emphasize a welcoming, quiet environment and friendly residents, and multiple comments praise a manager or landlord who is personable and engaged. At the same time, other reviewers report unfriendly or uncooperative management and staff, inconsistent communication, and difficulty reaching responsible parties. This creates a polarized impression: some residents experience attentive leadership and support, while others encounter a lack of responsiveness.

    Staff and management appear to be a central divide. Positive comments point to a friendly manager and helpful staff who support activities and engage with resident input. One review specifically notes a new manager and a proactive approach to programming. Conversely, several reviews describe management as unfriendly, staff as uncooperative, and administrators as hard to reach. Reports include no welcome or tour at move-in and limited assistance during the move-in process. These contrasting reports suggest inconsistency in service quality, possibly tied to staff turnover or uneven training and processes.

    Community life and activities are another area with conflicting impressions. Some reviewers highlight a proactive activities program and staff willingness to add events based on resident feedback, indicating an active social environment for those residents. Other reviewers, however, say there are very few activities and no amenities, implying limited options for engagement or on-site recreation. The difference in these accounts points to variability in programming availability or in how different residents perceive the same offerings.

    The physical facility and location receive generally positive mentions. The property is described as a nice, clean, and organized community in a quiet town with a convenient location. Individual units are noted as spacious, and there is a no-smoking policy that may appeal to many prospective residents. Underground parking exists, which is a convenience, though multiple reviews indicate a waitlist for that parking, making it less accessible as an immediate benefit.

    Maintenance and unit issues are recurring negatives. Several reviewers report maintenance delays and slow repairs, with specific problems called out like doorbell, door screen, and toilet issues. These specific, unresolved defects combined with slow response times contribute to perceptions of poor upkeep and reduce overall satisfaction for affected residents.

    Price and perceived value are clear pain points. Reviews describe the rent as higher and some explicitly state the community provides poor value for the price paid, with a few reviewers not recommending the community as a result. The combination of elevated cost, reported lack of amenities, and maintenance responsiveness issues appears to drive these negative assessments.

    In summary, Countryview Apartments shows strengths in location, cleanliness, unit size, and some aspects of community atmosphere, especially where management and staff are perceived as friendly and proactive. However, the property also exhibits significant weaknesses: inconsistent management behavior, communication problems, variable activity offerings, maintenance delays, and concerns about value relative to rent. Prospective residents should weigh the positive reports of community and staff against the negative reports of responsiveness and upkeep, and, if possible, seek direct, current information about management stability, maintenance procedures, and parking availability before making a decision.

    Location

    Map showing location of Countryview Apartments

    About Countryview Apartments

    Countryview Apartments has a little bit of everything for folks who want more than just a place to live, like different choices for independent and assisted living, with options in places such as Parkside Independent and Assisted Living and Sherman Glen in De Forest, WI, and even some luxury or more affordable apartments in Park Glen Apartments, and they welcome both cats and dogs, though there's a weight limit of 16-20 pounds and some rules and fees, and you'll find indoor and outdoor common areas where people can gather, including spots like enclosed courtyards, a central fireplace, a patio, peaceful gardens, meeting rooms, and a favorite spot for movies or theater, plus there's a game room and a fitness center if that's your thing, and they've made sure the apartments are senior friendly with accessible parking, elevators, wheelchair ramps, and features like wheelchair accessible showers and bathtubs.

    You can smoke in private or public areas, both inside and out, and the apartments have roomy bedrooms, vinyl floors, washer and dryer hookups, storage space, and Wi-Fi or high-speed internet, so people can stay connected, and the place stays pretty clean and the staff take care of fixing things when something breaks, like doorbells or screens or toilets, and there are transportation options and resident parking along with free rides for those who need to get around, but if you like to keep busy, there's always something to do with a full-time activities director setting up all sorts of trips, regular outings, crafts, games, exercises, happy hours, and even holiday parties both on and off-site, and spiritual and occult membership services are offered, with devotional services and special dining programs too, and guests can join for meals.

    Countryview Apartments lets folks look after their health with on-site care, medication help, bathing and dressing support, and they've got Wi-Fi throughout, organized gatherings, pet-friendly policies, and activity spaces to promote social life, and for those interested, they use unique names for their programs and features, like Studio for making personalized publications, and Multiaccounts for managing several accounts, and people can make and share their own content, connect with other apps, check activity stats, and even analyze audience behavior, which is handy for those who want to share exclusive or spiritual content, and you'll hear that residents, and even their families like daughters-in-law, tend to be happy with how things feel here. American Sign Language is spoken, and amenities cover just about everything most seniors would want, from social events to high-speed internet, beauty salons, storage, and easy walking paths, so folks have plenty to do or just sit back and relax.

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