Silverado St. Charles

    4058 E Main S, Saint Charles, IL, 60174
    4.3 · 4 reviews
    • Memory care
    AnonymousLoved one of resident
    5.0

    Compassionate care despite staffing concerns

    I placed my loved one in their memory-care and I'm grateful - the staff are fantastic, kind and gentle, truly devoted to dementia care and provided very good, lifesaving care that brought our family peace. The food is enjoyable and activities have restarted; it's expensive but worth it. My only concern is staffing shortages and poor management I observed on an in-person tour that can impact care, but overall it was a great experience.

    Pricing

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    Amenities

    4.25 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      3.3
    • Meals

      4.0
    • Amenities

      4.3
    • Value

      3.5

    Location

    Map showing location of Silverado St. Charles

    About Silverado St. Charles

    Silverado St. Charles sits at 4058 E Main St in Saint Charles, Illinois, and it's a large community with about 90 residents and 55 beds, focusing mostly on memory care for seniors who have Alzheimer's disease or other forms of dementia, but also giving different levels of care like assisted living, skilled nursing, and respite care, so families don't have to worry about moving their loved ones if care needs grow over time. People can choose studio or suite apartments, all fully furnished and maintenance-free, plus ground floor options for easier access, with pet-friendly rules that let residents keep cats and dogs as long as they have vaccination records, and visitors can bring pets too, so residents don't have to give up old companions. Neighbors can use shared spaces like a beauty salon, gardens, outdoor sitting spots, fitness room, small library, gaming room, computer center, dining room, and indoor and outdoor common areas, and if someone wants privacy or needs help, there are private bathrooms and wheelchair accessible showers. Silverado uses a program called "Nexus," which focuses activities to help brain health, and they've got the Silverado Sensory Programs as part of their specialty care, with daily routines and activities both inside and off-site to keep people active and engaged, while their wellness center supports therapy and wellness services directly in the building. Staff and associates go through a three-day onboarding, and then monthly refreshers, so they know what to do, and the supervision never drops below 24-hour coverage, with a call system for emergencies and secure doors meant to help reduce confusion or wandering, especially for memory care residents, and nurses are available for 12-16 hours a day, with the rest covered by care staff, and the Social Worker and Administrator stay on-site to help with concerns. The culinary team makes three meals a day, using the MIND diet, to help with brain health, and families tend to praise the meals and say the staff is kind, gentle, joyful, and always ready to help; residents can eat in a restaurant-style dining room with their friends. Silverado takes residents out to explore the neighborhood and local amenities when the weather's good, and for those with medical appointments, a bus is available, plus their team will help coordinate with outside health care as needed. Activities are scheduled both inside and outside, including regular community outings for Nexus residents, and if someone needs support moving in, they offer transition services to help new residents adjust. Safety measures like secure exterior doors and 24-hour staff help create a secure environment. The Memory Care Community gets high marks from families, with a rating of 8.8/10, ranking second highest in the city, and this facility earned a Best of Senior Living award for high-quality care. Pricing works on all-inclusive daily rates starting at $265 a day for those at early stages, with respite stays from $305 per day. Silverado St. Charles stands apart with its dedicated programs for those living with memory loss and is part of the larger Silverado Care network, having built a reputation for providing kind, respectful, and specialized care for seniors dealing with memory impairment, and although details about parking and some amenities remain unspecified, the focus always stays on the well-being, safety, and dignity of residents.

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