What levels of care does this community offer?

Zahav of Berwyn offers skilled nursing.

What is Zahav of Berwyn's address?

The full address for this community is 3601 South Harlem Avenue, Berwyn, IL, 60402.

Does this community offer respite care?

Yes, Zahav of Berwyn offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Zahav of Berwyn - Berwyn, IL

Overall sentiment in the reviews for Zahav of Berwyn is mixed, with a clear pattern of strong praise for individual caregivers and clinical staff counterbalanced by significant and recurring concerns about facility hygiene, management consistency, and operational reliability. Many reviewers explicitly commend nurses, certain CNAs and aides, therapy services, and hands-on leadership for providing compassionate, competent medical care. Specific positive notes include frequent checks by staff, therapy assessments, hot meals in some instances, staff who prioritize patient transfers and appointments, and a social services team that has successfully resolved complaints for some families. Several reviewers described a family-like atmosphere and would recommend the facility, and renovation work is underway in parts of the building.

However, the negative reports are numerous and serious. Multiple reviewers describe unhygienic conditions — pervasive urine and feces odors, soiled wheelchairs, dirty sheets, filthy furniture (headboards/dressers), visible pests (roaches), and mold in kitchen appliances and refrigerators. These environmental concerns are not isolated; they are mentioned repeatedly and are associated with other failures such as bare-hand food handling, dirty food trays, meal mix-ups, and poor food quality leading to weight loss for some residents. Several reviews describe bedding and clothing not being changed, and grooming or personal care being inadequate.

Clinical and safety concerns appear in many summaries as well. While nurses are often praised, there are repeated reports of delayed nurse responses, long call-bell wait times (about 30 minutes), medication coordination problems (including renal meds not given with meals as required), and troubling wound-care issues (old bandages left in place, inadequate treatment). Some accounts suggest untrained aides operating hoists and unsafe physical infrastructure such as broken or unsafe bed rails. Reports of residents being left unattended in hallways, prevented from getting out of bed leading to immobility, and fights among residents with slow facility response highlight safety and supervision gaps.

Staffing and management are recurring mixed themes. Many reviewers acknowledge staff are dedicated and doing their best despite being short-handed and overworked, while others point to poor management, rude or unprofessional behavior (including yelling or hanging up calls), social workers acting inappropriately, and inconsistent leadership. Positive contrasts exist where specific leaders (including a named director of nursing and social service staff) addressed issues effectively and improved care for families; simultaneously, other families reported unresolved complaints, delays in administrative tasks (e.g., signing death certificates, cremation delays), and perceived neglect.

Facility amenities and daily life show variation: some families note hot meals, delivered food, therapy sessions, engaging activities, secure entry, and convenient visitation. Others describe the building as institutional and bland, with cramped dining/recreation spaces and limited programming. Interrupted services (no hot water for days, no TV for days) and occasional theft reports add to the operational concerns.

In summary, Zahav of Berwyn appears to provide pockets of strong clinical and compassionate care delivered by committed nursing staff and certain aides, with some administrative staff and leadership that can and do resolve issues. Nevertheless, systemic problems—especially related to hygiene, housekeeping, food safety, staffing levels, wound and medication management, safety infrastructure, and inconsistent management/communication—are frequently reported and can substantially impact resident wellbeing. Prospective residents and families should weigh the evident strengths in direct care and therapy against recurring environmental, safety, and operational deficiencies. If considering Zahav of Berwyn, visitors should inspect cleanliness, ask about infection control and pest management, clarify staffing ratios and response times, review recent renovation progress, and obtain specifics about medication administration and wound-care protocols. Families currently using the facility may want to document concerns, escalate them in writing, and follow up with social services or executive leadership when immediate risks (hygiene, wound care, unsafe rails, or missing medications) are observed.

Grove of Berwyn is a large, for-profit nursing facility located in Berwyn, Illinois, offering both short-term rehabilitation and long-term care services. With a capacity of 145 beds, the facility provides a range of services to residents who require medical or personal assistance on a daily basis. Grove of Berwyn participates in Medicare and Medicaid programs, which allows it to serve individuals with a variety of health and financial needs. It is not part of a continuing care retirement community, focusing its resources on skilled nursing care and rehabilitation rather than independent or assisted living arrangements.

Short-term rehabilitation at Grove of Berwyn focuses on helping patients recover following hospital stays for conditions like stroke, heart attack, infection, or accidental injury. The facility has an overall rating that indicates areas with potential for improvement, yet still provides essential care for its residents. Approximately 33.9% of those admitted for short-term rehabilitation are able to return home after their stay. The staff at Grove of Berwyn provides an average of just over three hours of nursing care per resident per day, illustrating their commitment to consistent support. Notably, the staff maintains weekend staffing levels comparable to weekdays, which is an important aspect of continuous care.

Grove of Berwyn consistently monitors the health and wellbeing of its residents. The incidence of falls resulting in major injury has been low, and the number of infections requiring hospitalization stands at 8.4% for short-term stays. Emergency room visits occur in about 17.9% of short-term residencies, signaling the facility’s ongoing need to address urgent medical situations. For long-term residents, about 84% maintain their ability to move, eat, and conduct common activities without assistance, suggesting effective support for those able to retain a degree of independence.

The facility places importance on preventive care practices, with ongoing efforts to ensure residents receive vaccinations and appropriate infection control. Approximately 45.4% of long-term care residents have received their annual flu vaccinations. Grove of Berwyn provides personal and medical assistance to those unable to perform activities of daily living and endeavors to meet professional standards in all aspects of care. The facility has experienced periodic state health, fire, and safety inspections, which are carried out at least every 15 months. Recent records highlight attention to resident safety, medication management, staff adequacy, behavioral health care, and infection control protocols. Some of these areas have been cited for improvements, but measures have been taken to address and resolve the identified concerns.

The environment at Grove of Berwyn is structured to prioritize resident wellbeing and safety, and protocols are in place to prevent hazards and ensure that each individual is treated with dignity and respect. The staff adheres to policies to prevent abuse and neglect and to report and investigate any suspected incidents promptly. Medication administration and storage follow recognized professional standards, ensuring residents receive their prescribed therapies safely. In addition to clinical care, the facility promotes an environment where residents can maintain as much independence as their health allows.

Grove of Berwyn continues to refine its services based on ongoing assessments and inspections. The facility remains dedicated to providing quality care and rehabilitation to the residents it serves, with a focus on improving outcomes and resident quality of life in both the short and long term.

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