The reviews present a mixed but concerning picture of Ascension Living Resurrection Village - Life Center. On the positive side, several reviewers described enjoyable respite stays, praised some staff for excellent service, and noted a pleasant atmosphere. Practical positives include therapy services being covered by Medicare, the availability of a small trial apartment for short stays, and plenty of outdoor land suitable for walking. These positives suggest the community can provide a comfortable environment and useful rehabilitation services for some residents.
However, multiple reviewers raised serious and specific care-quality issues that overshadow the positive experiences for others. Reports include neglect and an apparent lack of nursing attention, instances of dehydration and an untreated infection, and a very high fever (103°F) that was not handled promptly. Reviewers described delayed temperature checks and equipment lapses (for example, a thermometer said to be uncharged), long waits for assistance, and delays attributed to shift changes. At least one situation escalated to an emergency-room transfer. These items point to safety and monitoring failures rather than isolated inconveniences.
Staffing appears to be a central tension in the reviews. While some staff members received praise for excellent service, several summaries explicitly say staff are spread too thin and there is not enough help for the number of patients. That staffing pressure is linked in the reviews to the delays in care, the missed or late vital checks, and the perception of neglect in critical situations. Shift-change-related delays were cited as a recurring operational problem. The combination of praised individual staff behavior and systemic staffing shortages suggests that personnel are performing well when possible but are overwhelmed by workload and scheduling gaps.
Facility and maintenance concerns are also mentioned. Reviewers noted that the building needs upkeep and maintenance, which contrasts with positive comments about the atmosphere. The small trial apartment is highlighted as an asset for short-term stays, but ongoing maintenance needs could affect residents’ long-term comfort. The campus does have usable outdoor space — reviewers repeatedly mentioned plenty of land to walk around, which is a benefit for mobility and activity.
Dining and therapy comments are mixed. Therapy services being covered by Medicare is an important positive for those needing rehabilitation. Conversely, the dining options were criticized for lacking healthy choices and being heavy on meat, which may be a drawback for residents with dietary restrictions or preferences for lighter, healthier fare. Activities beyond walking were not detailed in the reviews, so it is unclear how robust non-therapy programming is.
Cost and management issues were raised as well. Reviewers reported high out-of-pocket costs after Medicare stops covering services, which can be a significant financial consideration for families planning longer stays. Taken together, the pattern in these summaries is one of inconsistent quality: some guests experience excellent service and a pleasant environment, while others report alarming lapses in clinical care and operational problems tied to staffing and maintenance.
In summary, the strongest positives are enjoyable respite experiences, helpful staff when available, a pleasant atmosphere, Medicare-covered therapy, and ample outdoor space. The most serious negatives are reports of neglect, missed or delayed clinical care (including dehydration and untreated infection), equipment and process failures, shift-change delays, staffing shortages, building maintenance needs, limited healthy dining options, and potential high costs after Medicare ends. Prospective residents and families should weigh the documented risks around clinical monitoring and staffing against the facility’s therapeutic and environmental advantages and consider asking direct questions about nurse staffing levels, emergency procedures, maintenance plans, dietary options, and cost projections before committing to a longer-term placement.
