Burgess Square Healthcare & Rehab Centre sits in DuPage County and holds 203 certified beds, and most days around 124 people live here. The building's rooms still look like they did when first built, so anyone looking for fancy new spaces might not find that here, but the premises stay well-kept and clean. People say the staff are considerate and pleasant, which can make a difference during tough times, and specialized care stands out, with programs that have their own distinct names, like the 'Heart and Soul' Cardiac Care Program which offers a holistic approach for those with heart problems, and the Advanced Pulmonary Care partnership with Integrated Respiratory Solutions for people who need help with their lungs. Folks recovering from surgery or falls come here often, and the rehab program gets high marks for helping people get back on their feet.
Burgess Square is a for-profit partnership, and you'll find rehabilitation services, physical rehab, palliative and hospice care, cardiac care, and a Complex Wound Care Program with certified wound care nurses, a wound doctor, a registered dietitian, and a nurse practitioner. It also works with respected hospitals and doctor groups to bring in more advanced treatments. The staff nurse hours per resident each day average 4.79, above the state average, and nurse turnover is a bit lower, but there's still a nurse turnover rate of 42.5%. The centre provides WiFi, air conditioning, restrooms, wheelchair accessibility, and parking. People needing complex care, like wound or cardiac care, get focused help through individualized treatment plans.
Despite awards such as America's Best Nursing Homes 2022 and Newsweek's ranking as #1 in Illinois, inspection reports show 23 documented deficiencies, with 9 from a state inspection on September 27, 2024, and others found in complaint reports, including handling of residents' money or belongings and three infection-related issues. There's also one deficiency about preventing hazards and providing enough supervision to stop accidents, and a violation relating to infection control. This means that while the centre offers many advanced care options and skilled services, it's had trouble meeting some standards, especially involving resident safety and infection control. People choosing Burgess Square should look at both its strengths in rehab and nursing care and its record of health and safety citations to make a decision that fits what they need.
