The Villa at Great Lakes Crossing

    22811 W Seven Mile Rd, Detroit, Michigan 48219
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.35·(48)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.2
    • Meals

      2.6
    • Amenities

      4.0
    • Value

      3.0

    Pros

    • Friendly, patient, and courteous staff
    • Positive reports of attentive, compassionate resident care
    • Helpful physical and occupational therapy services
    • Organized admissions and discharge coordination
    • Family updates and responsive social-services support
    • Clean, welcoming environment
    • Helpful maintenance and housekeeping staff
    • Approachable activities staff
    • Residents described as comfortable and satisfied with their care

    Cons

    • Delays responding to call requests and assistance needs
    • Inconsistent housekeeping and room-sanitation follow-through
    • Inconsistent meal quality and meal-service responsiveness
    • Limited activity options in communal spaces
    • Concerns about management communication and professionalism
    • Limited resident-room space and difficult parking and access

    Summary of reviews

    Feedback about The Villa at Great Lakes Crossing is mixed, with many families and residents praising friendly staff, a welcoming atmosphere, and supportive rehabilitation. Several positive comments describe residents as treated with patience and dignity, and one family reported improved walking ability after a short rehabilitation stay. Physical and occupational therapy also received positive comments. However, experiences with day-to-day assistance were not consistent: some families described delays responding to call requests and difficulty obtaining help, while others characterized care as attentive and reassuring.

    Staff interactions were frequently described as courteous, kind, and helpful. Families appreciated admission guidance, updates, social-services assistance, and practical help from maintenance and housekeeping staff. At the same time, a few comments raised concerns about management communication and professionalism. Overall, the accounts suggest that personal experiences with staff and administration can vary.

    Dining feedback is mixed. One family said the food looked good, while other reviewers found meals unappealing or poorly suited to residents’ needs. One account also raised concerns about meal monitoring and coordinating food with medication. Housekeeping and the general environment likewise received both positive and critical feedback: several visitors described the facility as clean, while others raised concerns about inconsistent room upkeep and sanitation follow-through.

    Activities staff received specific praise, although one reviewer wanted more options in the community room; another described limited engagement during an afternoon visit. Facility-related comments also mentioned tight resident rooms and difficult parking and access. One family raised concerns about access to cardiac specialty care, medication continuity, and skin integrity at discharge; this serious account was not echoed elsewhere in the reviews. Taken together, the comments point to positive staff relationships and rehabilitation experiences, alongside a need for more consistent responsiveness, housekeeping, dining, and communication.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    The Villa at Great Lakes Crossing is located at 22811 W Seven Mile Rd, Detroit, Michigan, 48219.

    About The Villa at Great Lakes Crossing

    The Villa At Great Lakes Crossing sits in Detroit, MI, and is a skilled nursing and rehab facility that also offers assisted living care, with a total of 96 certified beds and about 90 residents most of the time, and you'll see that the inside has a boutique hotel-like look now, after a recent multi-million-dollar renovation that's supposed to add a bit more comfort and luxury for everyone. You've got help with housekeeping, laundry, and someone to coordinate your move-in, which takes away some stress, and the team-99 Villa members in all-work all hours, with nurses on duty for supervision and skilled care day and night, making sure people get assistance with daily needs like bathing, dressing, transfers, and managing medications. In terms of meals, there's a restaurant-style dining setup, with in-room dining for anyone who needs it, and they prepare food fresh, aiming for healthy choices and making sure there are options for those with dietary restrictions, so residents with diabetes or allergies can feel safe, and there's always focus on keeping residents clean, well-fed, and comfortable.

    People staying at the Villa At Great Lakes Crossing can use the amenities like a fitness room, movie theater, game room, library, walking paths, garden, and even a chapel or church on site, and they organize a lot of activities-arts, music, community-sponsored events-so there's always something to do, with extra support for those facing Alzheimer's or dementia, including memory care programs. The facility provides clinical programs like cardiac care and dialysis, and you'll see that there's always some level of nursing care available-12 to 16 hours directly for some, but supervision and support are constant, especially for folks who can't walk or move without help, because safety's a big concern, so they've got emergency alerts and a 24-hour call system in place.

    Every room has its own private bathroom, TV with cable, kitchenette, telephone, Wi-Fi or high-speed internet, air conditioning, and they come furnished, which makes it easier for someone moving in, and some services and features get special Villa names. They take Medicare and Medicaid, and every resident has a care plan put together, including assessments and screenings for anyone who might have mental health or intellectual disabilities, so the staff know what's needed. The management includes people like Jonathan Aaron, Yehoshua Baumol, Marcella Graf, Natalie Knight, and Joseph Singerman, with Omnia Opco Holdings LLC owning everything, and Villa Healthcare is the name you'll see for the broader network. There are resident and family councils to help talk over any issues or concerns, trying to make care better where possible. Their nurse turnover rate is a bit lower than the Michigan average, and while their nurse staffing hours per resident are a little below state averages, the staff seem professional and devoted, some even inventive, with a reputation for being helpful, and the environment is generally known for being cleaned up and welcoming. The main aisles and stores in the facility are spacious and tidy. Inspection reports do show a couple of infection-related deficiencies, but Villa At Great Lakes Crossing keeps a focus on ongoing improvement, keeping residents as comfortable and supported as they can, paying attention to both their health and day-to-day happiness.

    People often ask...

    The Villa at Great Lakes Crossing offers skilled nursing.

    There are 6 photos of The Villa at Great Lakes Crossing on Mirador.

    The full address for this community is 22811 W Seven Mile Rd, Detroit, Michigan 48219.

    No, The Villa at Great Lakes Crossing does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of The Villa at Great Lakes Crossing. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Villa at Great Lakes Crossing directly. There is no cost for this service. We are compensated by the community you select.

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