Fountain Bleu Health and Rehab Center

28910 Plymouth Rd, Livonia, MI 48150

Memory Care
Skilled Nursing

Caring staff, excellent therapy, clean

I placed my mom here and had a very good experience. The staff are consistently attentive, friendly and hands-on - special thanks to Sheila, Christine and Unique Young for admissions support. Therapy and rehab (PT and speech, especially Nykole) noticeably improved her mobility, and the facility is clean, well-kept with engaging activities and a warm social atmosphere. I recommend this caring, professional team.

Loved one of resident

Jul 2026

Reviews

4.16·(43)

Overall rating

5
4
3
2
1

Care
3.8
Staff
4.3
Meals
2.5
Amenities
3.2
Value
1.0

Pros

Skilled and effective physical therapy
Compassionate, personable nursing and aide staff
Skilled speech and occupational therapy services
Supportive and proactive admissions coordination
Clean and well-maintained common areas and suites
Engaging activities and social programming
Landscaped outdoor spaces and comfortable common rooms
Helpful social work and care-coordination support
Documented measurable functional improvements during rehab
Timely and organized admissions process

Cons

Chronic understaffing and high staff turnover
Delayed assistance and long call-response times
Inconsistent medication administration timeliness
Inconsistent personal-care and hygiene assistance
Incontinence-care delays and sanitation concerns
Inconsistent meal quality and inadequate allergy accommodations
Limited clinical coverage during nights and weekends
Inadequate family communication and discharge coordination
Irregular laundry and linen-management practices
Variable room maintenance and pet-policy enforcement
Gaps in complaint resolution and management responsiveness

Summary of reviews

Reviewer feedback for Fountain Bleu Health and Rehab Center is notably mixed, with distinct patterns of strong clinical rehabilitation and compassionate bedside care juxtaposed against operational and consistency issues. Many families describe successful therapy outcomes — particularly in physical and speech therapy — and attribute measurable mobility and functional gains to the therapy teams. Admissions and social-work staff are frequently cited as helpful and organized, and several reviewers praised an overall clean, welcoming facility environment with comfortable common areas and attractive outdoor spaces.

At the same time, recurring operational weaknesses appear across multiple accounts. Chronic understaffing and high turnover are central concerns; these staffing patterns are linked to long response times to call bells, delays in routine personal-care tasks (bathing, grooming, oral care, lotion), and uneven medication administration timeliness. Several reviews described sanitation and incontinence-care concerns and inconsistent laundry/linen handling, which suggest variability in day-to-day caregiving processes and housekeeping follow-through.

Dining and nutrition present a mixed picture: some families compliment food service, while others report cold or unappealing meals and insufficient accommodation of documented dietary allergies. One account noted rapid weight loss during a short stay, indicating potential issues with nutritional monitoring for higher-risk residents. Clinical coverage during nights and weekends is another recurrent theme; reviewers referenced limited 24/7 nurse availability and staffing gaps on off-shifts that can affect timely care and family communication.

Communication and management responsiveness are areas of divergence. Several reviewers commend admissions staff and particular clinicians for attentive coordination and family engagement, while others describe poor follow-through from management, inconsistent family updates about clinical status or discharge readiness, and dissatisfaction with how concerns are handled. Facility maintenance and room-level issues are uneven: many report clean, well-maintained suites, but a subset of accounts mention dust, limited room outlets, pet-related concerns, and inconsistent housekeeping outcomes.

For prospective residents and families: the facility demonstrates clear strengths in rehabilitation services, individual clinicians, and admissions support, and many patients have positive, restorative stays. However, persistent operational themes — staffing levels, responsiveness, consistency in personal care and laundry, meal service reliability, and communication — are important to evaluate during a visit. Recommended pre-admission questions include inquiries about current staffing ratios and turnover, nightly and weekend clinical coverage, medication administration protocols, allergy and nutrition accommodation processes, laundry and housekeeping schedules, pet policies, and how management documents and resolves family concerns.

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Medicare Ratings

4·/ 5

Overall
Health Inspection
Staffing
Quality Measures

Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

Location

Fountain Bleu Health and Rehab Center is located at 28910 Plymouth Rd, Livonia, MI, 48150.

About Fountain Bleu Health and Rehab Center

Fountain Bleu Health and Rehab Center sits over in Livonia, MI, where folks needing skilled nursing and rehab can get care in a place that feels calm but busy in all the right ways, and this center covers a lot, with post-acute rehabilitation, managed care, memory care, short-term respite care, diabetic care, hospice, and care for many chronic health conditions, and the staff there provides 24-hour support, though the nurse turnover rate, at 59.2%, is higher than the state average, and hours per resident per day fall below average at 3.53, so some days might be tighter than others. It's a 108-bed nursing home and rehabilitation center with amenities like private and semi-private suites that have accessible bathrooms and emergency call systems, picture windows, phone lines, and over 70 HD TV channels, along with WiFi everywhere, plus staff like Shanita Bradley, MSHP, LNHA, and others, making sure tasks get done and needs get met, under the watch of Optum Management Solutions, Inc. since June 2021. Rooms have smoke alarms and sprinklers, and there's a beauty salon, concierge service, outdoor courtyards, soothing fountains, and a decorated dining room where people eat home-cooked meals made with the changing seasons in mind, and meals tend to include nutritious options and dishes people actually like. Residents get physical, occupational, and speech therapies in a state-of-the-art gym, and there's specialized respiratory therapy to help with breathing and comfort, plus activities and programs led by recreational therapists to keep everyone engaged and moving.

Families and visitors in the community often say the staff is attentive, the place stays clean, and there's plenty to do with good food, and Fountain Bleu even holds a Best of Senior Living community recognition, but it hasn't been without its share of trouble, either. The center's had fines totaling $8,985 because of deficiencies found by inspectors, who documented 20 different deficiencies, 2 of which involved infections, and some had to do with accident hazards and supervision where harm was either present or possible. Reports listed concerns about safety and quality of care, with quality of life and safe living noted as areas needing attention, and the center's responded by focusing more on accident prevention and supervision, though there's still room to improve, especially since nurse staffing is below what Michigan usually expects. Owners Charles Dunn, Pinal Patel, and Nayana Shah each hold pieces of the business, and the facility has direct oversight from the wider Optalis Health & Rehabilitation group, so there's a structured approach behind the scenes, but the warmth mostly shows through in smaller things, like activities, the courtyards, and the way staff serve meals. It's open all day every day, offers transportation and parking, and aims to help each person recover, regain strength, and find some joy in the day-to-day even when health needs are complicated or recovery takes longer.

People often ask...

Fountain Bleu Health and Rehab Center offers memory care and skilled nursing.

The full address for this community is 28910 Plymouth Rd, Livonia, MI 48150.

No, Fountain Bleu Health and Rehab Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Disclaimer

Mirador Living is not affiliated with the owner or operator(s) of Fountain Bleu Health and Rehab Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Fountain Bleu Health and Rehab Center directly. There is no cost for this service. We are compensated by the community you select.

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