Overall sentiment in the reviews for Evangelical Home-Saline is mixed but leans positive in areas related to rehabilitation outcomes, cleanliness, dining, and the physical environment, while raising significant concerns about staffing consistency and access. Multiple reviewers emphasize very successful rehabilitation experiences—residents showing improved mobility, increased alertness, and regained ability to converse. Some families explicitly state gratitude and that their loved ones were removed from hospice or made substantial recoveries while at the facility, which points to strong short-term clinical and therapy capabilities for certain residents.
Facility and environment receive consistent praise. Reviewers describe the building as clean with no bad odors and note comfortable beds. The dining experience is highlighted positively with comments about good food. Several reviewers also mention the facility being closer to home, which is an important practical advantage for families. Overall these comments create an image of a well-kept, comfortable facility that can provide a pleasant daily living environment for many residents.
Staff-related feedback is polarized and is the primary source of concern. A number of reviews praise the staff as friendly, caring, and warm—comments that align with the positive rehabilitation outcomes and the sense of gratitude from families. However, other reviews report staffing issues and extremely negative experiences with nursing staff, using terms like "horrible nursing staff" and "lazy nurses," and some reviewers issue blunt warnings such as "do not send your loved one here." This stark contrast suggests inconsistent staff performance or variable experiences depending on unit, shift, or time period. The presence of both strong praise and strong criticism for staff means prospective families should investigate current staffing levels, staff turnover, and nurse-to-resident ratios rather than relying solely on individual reviews.
Administrative and access issues appear as another notable theme. One recurring negative point is a Medicaid admission barrier, indicating that some prospective residents may face difficulty gaining admission due to payer restrictions or policies. This is distinct from clinical care issues and may affect placement decisions for families relying on Medicaid. Additionally, the combination of staffing complaints and administrative barriers could reflect operational or management challenges, though reviewers do not provide direct details about management beyond these points.
Services and value are generally seen as positive by reviewers who experienced good outcomes: comments highlight good services and excellent value, especially in the context of successful rehabilitation and recovery. There is limited information about activities or long-term social programming beyond notes about increased alertness and improved conversation, which may imply engagement through therapy or social interaction but is not explicitly described in the reviews.
In summary, Evangelical Home-Saline appears to offer strong rehabilitation services, a clean and comfortable physical environment, good dining, and compassionate care according to several reviewers. However, notable and serious negative reports—particularly regarding nursing staff behavior and broader staffing issues—create a mixed overall picture. Prospective residents and families should weigh the positive rehabilitation outcomes and facility comforts against the inconsistent staff-related reports and the Medicaid admission barrier. It would be prudent to ask facility administrators for up-to-date information on staffing levels, staff training and supervision, current patient outcomes, and admission policies (including Medicaid acceptance) before making placement decisions.
