Pine Ridge - A Rehabilitation And Nursing Center

    4368 Cleveland Avenue, Stevensville, MI, 49127
    4.0 · 4 reviews
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Lovely facility but poor discharge

    I found the facility bright, spotless and absolutely gorgeous, with friendly, caring staff who communicated well and accommodated special needs. Activities are lively (music, performers, cards, bingo, movie nights, field trips) though I'd like more variety. Meals often smelled delicious and can be good, but feel institutional and repetitive (meat not always cut). PT was strong, but discharge felt rushed with no home-care arranged or clear explanation - my relative left less able than before; wheelchair assistance was also limited at times.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.0
    • Meals

      3.0
    • Amenities

      4.0
    • Value

      4.0

    Pros

    • Attractive, well-maintained facility
    • Bright, sunny, well-lit spaces
    • Friendly, caring staff and family-like environment
    • Good communication with families
    • Effective physical therapy services
    • Engaging activities (card games, bingo, move nights, field trips, performers, music)
    • Communal dinners and social meal settings
    • Clean rooms and overall cleanliness
    • Accommodation for special needs
    • Meals that many residents find appealing (pleasant aroma, enjoyable)

    Cons

    • Inconsistent staff quality; some dissatisfaction with staff
    • Limited variety in activities
    • Repetitive or 'institutional' meals
    • Specific food service issues (e.g., meat not cut for residents)
    • Limited assistance with wheelchair/mobility needs
    • Poor or insufficient discharge planning and communication
    • No coordinated home care assistance provided at discharge
    • At least one patient discharged before regaining prior functional abilities
    • Some residents express readiness to leave (prefer home)

    Summary review

    Overall impression: Reviews of Pine Ridge - A Rehabilitation And Nursing Center are mixed but lean positive with several consistent strengths and a set of recurring operational concerns. Most reviewers highlight the physical environment and social aspects of the facility—describing it as attractive, bright, sunny and very clean—with communal dinners and a family-like atmosphere that many residents appreciate. There is repeated praise for the appearance and upkeep of the building and rooms, and multiple reviewers emphasize how pleasant and social meal times can be.

    Staff and care quality: Many reviewers report friendly, caring staff who communicate well with families and accommodate special needs. This creates a family-like environment and reassures relatives that residents are treated with respect. At the same time, there are explicit reports of dissatisfaction with staff in some cases, indicating inconsistent staff performance or interactions. One review notes a transfer to a geriatric ward and expresses dissatisfaction; another reviewer describes being pleased with cleanliness and staff caring for special needs, illustrating a variability in experiences. The net picture is that staff are often a strong point, but consistency and certain interactions appear to be a problem for some families.

    Rehabilitation and discharge outcomes: Physical therapy is frequently cited as good, suggesting the center provides competent rehab services. However, there is a serious concern from at least one reviewer that a patient was discharged after receiving PT but was still unable to do activities they previously managed. Reviewers also report that no home care assistance was arranged and discharge explanations were not provided. These comments point to a potential gap between in-facility therapy and discharge planning / transitional care: therapy may be effective, but coordination with home care, clear discharge instructions, and readiness-for-discharge assessments may be inconsistent.

    Activities and social programming: Activity offerings receive mostly positive mentions—regular card games, bingo, move nights, field trips, and visiting performers or music are highlighted. Residents enjoy these opportunities and find them engaging. There is, however, a repeated request for more variety; several reviewers enjoy the activities but would like a broader or more diverse schedule. This suggests the program is active and appreciated but could be expanded to better meet varying resident interests.

    Dining and food service: Dining impressions are mixed. Multiple reviewers say meals smell delicious and are enjoyed, and communal dining is a social highlight. Conversely, others describe the food as institutional or repetitive and note specific service issues (for example, meat not being cut). The contrast indicates that while some residents and families find the food appealing, others experience shortcomings in menu variety, preparation, or serving practices.

    Mobility assistance and hands-on care: There are reports of limited assistance with wheelchairs and mobility needs. While caregiving is described as caring overall, practical help with mobility appears to be an area where at least some residents feel underserved. This ties into the discharge concerns and the single report of insufficient functional recovery after PT: if mobility assistance is inconsistent, resident independence and safety could be affected.

    Patterns and recommendations (based on review themes): Strengths center on facility appearance, cleanliness, social dining, active programming, accommodating staff in many cases, and competent physical therapy. Recurring weaknesses are inconsistent staff interactions, limited activity variety, mixed food quality and specific food-service issues, insufficient mobility assistance, and weak discharge planning / lack of home care coordination. The most significant operational concern from reviewers is the combination of good in-house therapy with inadequate discharge communication and post-discharge support, which in at least one case left a patient unable to resume prior activities. Management attention that addresses staff consistency and training, expands activity variety, reviews meal variety and service details (including ensuring food is appropriately prepared for dependent residents), strengthens mobility-assistance protocols, and improves discharge planning and home-care coordination would likely address the primary negative themes surfaced in these reviews.

    Location

    Map showing location of Pine Ridge - A Rehabilitation And Nursing Center

    About Pine Ridge - A Rehabilitation And Nursing Center

    Pine Ridge - A Rehabilitation And Nursing Center sits in Stevensville, Michigan and has been caring for people since 1948, and when you walk in, you'll see a big lounge with a fireplace where folks can sit and visit, and you might notice the wooded views and walking paths outside that give things a calmer feel, and there's a beauty salon and barber shop for those who want it, they've got country-style dining, and spacious rooms-some private, some semi-private-plus large shower and bathroom spaces that are easy to use. There's a team of over 130 healthcare professionals around any hour of the day, including licensed nurses, attending physicians, and therapists, and they handle skilled nursing, rehabilitation, and long-term care, plus they're able to take care of people who need short-term rehab, hospice, or respite stays, and there's restorative care and certified wound care too. They've got special programs to fit each person's care needs and goals, and they offer social and recreational activities, so people can stay busy as much as they like, and language help or extra services are available for different needs. Pine Ridge is tied to Spectrum Health Lakeland and follows careful healthcare policies, like the Code of Excellence and a Notice of Nondiscrimination, so folks' privacy and rights get attention. State-of-the-art rehab spaces, a focus on recovery, and experienced staff set the tone here, and there's plenty of simple comforts and support throughout the stay.

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