Universal Health Care - Lillington is a large, for-profit nursing facility that offers a range of care options for individuals in need of short-term rehabilitation or long-term residency. With a capacity for 129 residents, this community participates in both Medicare and Medicaid programs, making it accessible to a variety of patients and families seeking support for recovery or ongoing health needs. The facility is not part of a continuing care retirement community and is independently managed under corporate ownership.
For those recovering from hospital stays after events such as strokes, heart attacks, infections, or injuries, Universal Health Care - Lillington provides comprehensive post-acute care. Through its short-term rehabilitation program, nearly half of the residents have returned home following treatment, demonstrating an effective approach to restorative care. Residents benefit from an average of 3 hours and 35 minutes of nurse staffing per day, ensuring consistent access to skilled nursing support for both medical and daily living needs. In addition, the facility reports high vaccination rates, with nearly all residents receiving their annual influenza shots. The ability to self-care is also maintained for the majority, with over 80% of residents able to move, eat, and manage common daily activities independently.
Safety and well-being are priorities in the daily operations at Universal Health Care - Lillington. Although emergencies and hospital visits do occur, the facility strives to minimize major injuries from falls and infections that require hospitalization. The community remains attentive to maintaining nutritional standards, providing menus reviewed by a dietician to ensure residents’ dietary needs are met and meals are prepared with professional standards.
The environment at Universal Health Care - Lillington is supported by regular nurse staffing, though there is noted room for improvement in maintaining consistent staffing levels over the weekends. Residents are cared for in a setting that upholds health, fire, and safety standards, as indicated by recent inspection outcomes. The facility has actively worked to address areas identified for quality improvement, including protections against abuse and neglect, the implementation of policies for psychotropic medication, and assuring the provision of medical social services aimed at maximizing quality of life.
Throughout the year, Universal Health Care - Lillington continues to make ongoing efforts to enhance the care and comfort of its residents, adapting its services to meet both routine health requirements and the individual goals of those it serves. The commitment to providing reliable, attentive care is evident in daily practice, with an emphasis on helping residents achieve their highest possible level of independence and well-being.