Universal Health Care & Rehabilitation is a medium-sized skilled nursing and rehabilitation facility located in Concord, North Carolina, and operates under for-profit LLC ownership. The community accommodates up to 120 residents and participates in both Medicare and Medicaid programs, making it accessible to a wide array of individuals seeking short-term post-acute care or long-term nursing support. Unlike continuing care retirement communities, Universal Health Care & Rehabilitation focuses specifically on short-term rehabilitation and long-term care, without offering a spectrum of independent or assisted living options under its umbrella.
Universal Health Care & Rehabilitation offers both short-term rehabilitation for patients recovering from hospital stays—which may follow events such as strokes, heart attacks, infections, or accidental injuries—and long-term care for those needing ongoing support with medical and daily living needs. The short-term rehabilitation services at this nursing home are designed to help residents regain their strength and independence, with a reasonable percentage of individuals able to return home following their stay. Metrics related to post-acute care include a relatively low percentage of falls resulting in major injuries, a proportion of stays resulting in hospitalizations due to infections, and the rate at which residents visited the emergency room during their short-term stays. These numbers provide insight into the effectiveness and safety of its rehabilitative care.
The long-term care program at Universal Health Care & Rehabilitation is structured to support residents who require daily assistance with both medical and personal care activities. Residents typically receive an average of three hours and twenty-three minutes of nursing care per day. Consistency in staffing, including into weekends, ensures ongoing attention to each resident's needs. The majority of long-term residents maintain a degree of independence in key areas such as mobility, eating, and self-care activities. Preventive measures, such as annual influenza vaccinations, are provided to protect vulnerable individuals.
Universal Health Care & Rehabilitation undergoes regular inspections related to health, fire, and safety, adhering to established standards for nursing homes. Recent evaluations have addressed matters including residents' rights to participate in decisions about their care, protection of personal belongings, management and distribution of medications, provision of specialized medical services such as dialysis, and the safe preparation and distribution of food. Efforts to assess and improve quality of care include the establishment of ongoing internal review groups. Facility policies are geared towards honoring resident preferences for meals, maintaining secure storage for medications, and ensuring timely and communicative discharge processes.
With its blend of skilled nursing services, rehabilitation therapies, and long-term care, Universal Health Care & Rehabilitation seeks to provide a supportive environment for seniors and individuals recovering from illness or injury. Nurse aides and licensed staff are observed and trained regularly to uphold the quality of care. Through participation in both federal Medicare and state Medicaid programs, Universal Health Care & Rehabilitation aims to be a resource for individuals needing various levels of skilled nursing and rehabilitative support following hospitalization or as part of ongoing daily health management.