Phoenix of Maple Heights (formerly known as Sunrise Pointe)

Phoenix of Maple Heights, which many folks used to know as Sunrise Pointe, sits on a quiet cul-de-sac in a wooded part of Cleveland, Ohio, with the family-owned Phoenix Health Services LLC operating not just this location but also Windsong Nursing & Rehab in Akron, and the owners, including Michelle Mikhli and Administrator Bernard Schonfeld, LNHA, stay hands-on with the day-to-day details, while their Chief Clinical Officer, Rena O'Hara, leads the nursing team. There's a variety of care here, since it's a senior living community that gives care to people who need assisted living, skilled nursing, memory care for those with Alzheimer's or dementia, as well as short stays for rehab after an illness and respite care for caregiver breaks. People here get help each day with things like eating, bathing, getting dressed, or moving around, and the care team, including 12-16 hour nursing and a 24-hour support system, is always there, any hour, any day, with medication management, chronic disease care, and a focus on making sure residents feel respected and cared for, and the whole place is open around the clock. Safety is a central concern, so the building has security features and systems to help keep everyone comfortable and protected. There's a big focus on having things to do, with staff-run and resident-led activities every day, plus a wellness center, fitness space, dining room, game room, gardens, walking paths, a library, beauty salon, computer center, and common rooms where people gather for meals or company, and the kitchen staff serve hot meals, restaurant-style, with help for special diets as needed. Every room, whether it's used for rehab, longer stays, or just for a little while, is fully furnished with cable TV, Wi-Fi, phone, air conditioning, kitchenette, private bathroom, and regular housekeeping and fresh linens, so families don't have to worry about everyday chores. Transportation to appointments, trips out for errands, or group outings is provided, too, with both facility cars and other options as needed, and people notice the calm, supportive feeling, where staff and management try to give care with dignity and keep in mind not just the body but a person's emotions and need for friends or activities. The Phoenix of Maple Heights team stays connected with the wider Social Care Network, and the facility offers some special programs and a support team, so there's always someone around who can help residents join in, make suggestions, or get the services they need, and the folks who live there, and their families, often say the staff work hard to make sure people feel safe, well cared for, and treated with understanding. Anyone looking for more information about the range of programs and unique features at Phoenix of Maple Heights can go to phxhealthohio.com/phoenix-of-maple-heights to see details and get a sense of the community and its approach.