Virginia Highlands Care & Rehab Center

    W173N10915 Bernies Way, Germantown, WI, 53022
    2.8 · 95 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.77 · 95 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.8
    • Meals

      2.6
    • Building

      2.9
    • Value

      2.5

    Location

    Map showing location of Virginia Highlands Care & Rehab Center

    About Virginia Highlands Care & Rehab Center

    Virginia Highlands Care & Rehab Center sits in Germantown, WI, where it helps about 50 residents each day by offering a wide range of skilled nursing care, rehabilitation programs, and supportive living features meant to be comfortable, and you'll find things like specialized care for wound care, cardiac care, colostomy care, respiratory care, hospice, and even services for people living with diabetes or Down Syndrome, plus a focus on memory care, so the team of licensed nurses and loving CNAs and attentive staff carry out personalized plans for each person, whether they need physical, occupational, or speech therapy, all backed by wellness checks, help with daily living, transportation, maintenance, and recreation. The center, with 121 certified beds and a nurse staffing level of 4.09 hours per resident per day, sees a higher nurse turnover rate, at 61.4%, and has recorded 40 inspection deficiencies, including some related to care planning and resident rights, nutrition standards, and infection control, but the staff work to meet residents' unique needs with a home-like setting and care that aims to promote independence and quality of life. Virginia Highlands, Medicare-certified and part of Complete Care, offers both long-term and sub-acute care, including tailored programs and dedicated therapy spaces, so it's designed for people who need skilled care, rehab, assistance with daily activities, and support for their well-being from a team that's earned a reputation in the community for personal healthcare even with some challenges.

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