Green Bay Health Services is a nursing home facility located at 1640 Shawano Avenue, Green Bay, WI 54303, right next to Murphy Park, so if someone wants a bit of peace and quiet or a little green space, that's handy, and the place has 125 certified beds but sees about 57 residents a day on average, which means there tends to be room, though right now they're not taking new patients. Affiliated with North Shore Healthcare, this place offers a wide range of care for seniors, including skilled nursing, assisted living services, home health, hospice, brain injury rehab programs, and long-term care, as well as help for families figuring out long-term care and insurance issues. The staff's licensed and certified to provide home health care and will travel to people's homes when needed, and they've got a lot of caregiving services like help with meals, grooming, mobility, light housekeeping, laundry, wheelchair assistance, transferring, and even toileting, which can be hard for some, plus there's in-home health care for people who want or need to stay put.
They've got a full rehabilitation center with physical, occupational, and speech therapy, as well as recovery care that focuses on getting people stronger after illness or injury, and there's wound care with wound-certified nurses for folks who need it. Services include IV fluids, antibiotics, and medications, plus more advanced things like PICC management, dialysis transportation, nebulizer treatments, glucose and daily weight monitoring, and all kinds of in-house testing-lab, X-ray, EKG, bladder ultrasound, venous doppler, and swallow studies. There's even a van for non-emergent medical trips and group outings, which helps those without easy transport. Pharmacy services are onsite, they've got an emergency kit, an automatic defibrillator, and infection control procedures using isolation tactics, which lines up with how they try to manage risks.
The staff's undergone things like background checks, drug screenings, immunizations, driving record checks, reference checks, in-person interviews, and residency confirmation, though even with all that, there have been some issues. Federal reports from the Centers for Medicare and Medicaid Services list 23 deficiencies, including problems with keeping the place safe from accidents, offering enough supervision, ensuring resident rights about money management, and keeping people free from abuse, neglect, and theft, plus there's been at least one noted infection control problem, so it's not without its faults. The nurse turnover rate's 54.7%, which is higher than the state average of 49%, and the nurse staffing level is about 3.41 hours per resident each day, a bit below the state average of 4.1. There's a licensed social worker and podiatry available, activities for residents, a full dining service, a provider directory that's updated every month, discharge planning to help with the next steps after care, and a variety of group and personal activities to help people stay engaged and connected, so there's some effort to help life feel as normal as possible.
Residents and their families can ask for custom quotes based on specific needs, and expert guidance is available to help figure out what care options might work, including whether home health care fits. The facility does have a rating of 3.2 from 11 reviews, which is pretty average, and even with some complex care options and a skilled nursing team, there have been federal compliance and safety issues noted, so it's important to review those when considering this location. Services are provided in English, and the team seems to try to keep up with medical and daily living needs as best they can, given the realities of staffing levels and turnover.
