Courtyard Towers

    22 N Robson, Mesa, AZ, 85201
    • Independent living
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    3.0

    Warm community serious safety concerns

    I like the friendly, compassionate caregivers, excellent food, busy activities and the hotel-like, downtown Mesa location - the social life, rehab visits and renovated rooms are real pluses. That said, chronic understaffing, high turnover and apparent poor training have caused slow call-button responses, medication/medical lapses and several safety incidents (falls, fights). Maintenance and management are inconsistent - I experienced six-week repair delays, elevator outages, water leaks/mold and even bedbug reports - and leadership often felt unresponsive despite a few strong directors and staff who went above and beyond. Apartments and bathrooms are small, dining can be inflexible, and limited on-site medical coverage means it's not the right fit for heavier care needs. Bottom line: warm people and great food/activities, but serious operational and safety issues you should weigh carefully.

    Pricing

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    Amenities

    3.70 · 152 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.8
    • Meals

      4.1
    • Amenities

      3.3
    • Value

      3.5

    Location

    Map showing location of Courtyard Towers

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