Olive Grove

    3014 E. Indian School Road, Phoenix, AZ, 85016
    3.5 · 29 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Compassionate staff but serious issues

    I had a mixed experience - compassionate, attentive staff, pleasant rooms, a lovely dining area and good activities that initially gave us peace of mind. Unfortunately chronic understaffing, high turnover, unresponsive management, declining/poor meals, and serious cleanliness/maintenance issues (stains, mold/bed-bug reports, broken windows/closets) plus high extra fees left me very concerned. Proceed with caution: visit multiple times, ask about staffing, cleaning, and recent complaints before deciding.

    Pricing

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    Amenities

    3.48 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.5
    • Meals

      3.3
    • Amenities

      2.6
    • Value

      3.2

    Location

    Map showing location of Olive Grove

    About Olive Grove

    Olive Grove, sometimes called Emeritus at Olive Grove, sits in Phoenix and has the largest senior living apartments in the area, with 115 private rooms that have kitchenettes and patios, so residents get plenty of space and privacy, and you'll find a mix of studios and one-bedroom apartments, each with private bathrooms and some with balconies. The facility serves people at many stages, offering independent living, assisted living, memory care, respite care, and even direct care services for those unable to recognize danger, including many folks with dementia, and the Bonded Pairs program helps couples stay together, even if one partner needs memory care. Residents get 24-hour staff help and a full-time LPN is there five days a week, with on-call help for emergencies, and there's always supervision available for those who might need it, though there's no 24-hour complex medical supervision. The medical history record system, kept by a nurse, tracks each resident's care needs, and medication management is provided as well.

    The community feels lively, with an emphasis on keeping people independent, safe, and treated with dignity, and there's plenty to do-there are 40 to 50 activities and trips every week, including arts and crafts, cooking lessons, educational seminars, puzzles, games, bingo, movies, and regular outings, managed by a dedicated activity director. Residents gather in large, cheerful dining rooms for three meals a day, enjoying restaurant-style dining where the menu changes based on what residents like, and there's room service for those wanting quiet meals in their own apartments. Other amenities include a library, a TV room, a fitness room, a game room with a pool table, and a beauty/barber shop, while the party room and theater add more places to meet and relax, and there's a coffee bar too. Outdoors, the grounds have walking paths, park-like areas, mature trees, gazebos, a garden, and patio areas that make it easy to spend time outside, and there are courtyards as well as outdoor sitting areas-smoking is limited to assigned patios, since the rest of the community is smoke-free.

    Staff see to all the basics, helping with bathing, dressing, and personal care, providing bi-weekly housekeeping, linen service, and coin-free laundry rooms for those who clean themselves, and there's a full list of services like transportation through the Olive Grove Bus, which takes residents on shopping trips, day excursions, and scheduled rides inside a ten-mile radius. Residents can park their cars if they still drive, and pets up to 20 pounds are welcome. Wellness gets attention here too, with weekly visits from doctors as well as available specialists in dentistry, eye care, physical therapy, and podiatry, along with general counseling services. There are aging in place options, so residents get more support if their needs change, with focused memory care for those needing special attention. The whole place offers easy access for those with limited mobility, including wheelchair accessible showers and full tubs, and each apartment has an emergency call system and pendant for quick help.

    Everyone gets utilities like water and electric included in the rent, with activities, transportation, meals, and common area amenities all part of the package, and there's flexible month-to-month leasing, including reduced rates for a second resident sharing a room. The community holds on-site religious services and weekly church, and there's reliable Wi-Fi and cable TV throughout, plus a resident store on-site for essentials. This place mainly aims to keep folks active, maintain friendships, and help everyone feel supported, with welcoming communal spaces, bright and cheerful rooms, and a steady schedule of events-making Olive Grove a simple and dependable retirement community for seniors who want safety, choice, and a good mix of care and independence without anything fancy.

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