Pricing ranges from
    $3,542 – 4,250/month

    Sonoran Sky Assisted Living Care Home

    3411 E Poinsettia Dr, Phoenix, AZ 85028
    • Assisted Living
    • Memory Care

    Compassionate Alzheimer's care bringing peace

    I'm very satisfied with our experience. Mary and the attentive owners lead a compassionate, professional team in a clean, beautifully appointed, home-like residence where caregivers went above and beyond-excellent Alzheimer's/long-term care, home-cooked meals, and clear communication gave our family real peace of mind during my mom's last days. I would recommend this safe, welcoming place to others.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.29·(17)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.3
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      1.0

    Pros

    • Compassionate, professional caregiving staff
    • Strong onsite leadership and engaged ownership
    • Warm, home-like and welcoming atmosphere
    • Clean, thoughtfully appointed interiors
    • Homemade, well-received meals
    • Clear communication and family reassurance
    • Positive hospice collaboration and comfort during final days
    • Personalized, attentive caregiving
    • Safe, peaceful environment

    Cons

    • Inconsistent responsiveness to urgent clinical needs
    • Limited capacity for high-acuity and late-stage palliative care
    • Delays in timely medication administration and pain management
    • Insufficient staffing or equipment for bariatric transfers
    • Variable staffing levels versus promised caregiver ratios
    • Billing and refund policy inflexibility
    • Occasional unprofessional staff conduct or communication tone

    Summary of reviews

    Sonoran Sky Assisted Living Care Home presents a mix of strong small-home strengths and some operational limitations. Many families described a warm, home-like environment with clean, well-appointed interiors and homemade meals that residents enjoyed. The owner and onsite leadership — frequently named in reviews — are seen as engaged and reassuring, and hospice providers in at least one case complimented the facility's end-of-life comfort. For residents with typical assisted-living needs, reviewers commonly cited compassionate, professional caregivers and individualized attention that provided families with peace of mind.

    At the same time, a consistent pattern emerges around clinical capacity and emergency responsiveness. Several families experienced delays in timely medication delivery and pain control, and others indicated the home was not equipped to manage late-stage or high-acuity palliative needs. There are operational gaps related to handling larger or fully dependent residents: staffing levels, training, and equipment for safe transfers and personal-care tasks appear limited relative to heavier care needs. These limitations sometimes translated into families needing to perform feeding and personal-care tasks or receiving short notice to transition care.

    Staff and management receive largely positive remarks for professionalism, warmth, and clear communication in many cases; the owner and named manager are frequently credited with hands-on involvement. However, there are intermittent concerns about inconsistent staffing versus promised caregiver ratios and at least one instance of an unsatisfactory interaction characterized as unprofessional. Financial and contractual issues also surfaced: families described high short-stay costs and difficulties obtaining refunds, indicating that billing and contract policies may be relatively inflexible and warrant careful review prior to admission.

    Dining and facilities are relative strengths. Meals made from scratch and an intimate, domestic setting are repeatedly praised; the physical environment is described as clean, thoughtfully furnished, and comfortable. Reviews offer little detail about formal activities programming, though the overall atmosphere and resident interactions were described as positive and supportive.

    In sum, Sonoran Sky may be an excellent fit for residents who need assisted-living level support in a small, home-like setting and whose clinical needs are stable or well-managed with hospice support. Prospective residents with heavier care requirements, late-stage palliative needs, or significant mobility/bariatric transfer demands should assess the facility's staffing, equipment, medication-response procedures, and contract/refund terms carefully before placement. Families should confirm specific clinical capabilities and written policies about staffing ratios and emergency medication administration to ensure alignment with anticipated care needs.

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    Location

    Map showing location of Sonoran Sky Assisted Living Care Home

    Sonoran Sky Assisted Living Care Home is located at 3411 E Poinsettia Dr, Phoenix, AZ, 85028.

    About Sonoran Sky Assisted Living Care Home

    Sonoran Sky Assisted Living Care Home is a third-generation family-operated establishment focused on serving the elderly community in Arizona with dedication and compassion. The philosophy at Sonoran Sky centers on providing a living environment that feels more like an extended vacation than a typical care facility. Residents are encouraged to sit back and relax, secure in the knowledge that all their daily needs, both large and small, will be attended to with care and personal attention. The goal is to help every individual live a life filled with dignity, purpose, and respect, regardless of their current health status or lifestyle preferences.

    A hallmark of Sonoran Sky is the comprehensive range of daily services it provides. The care home supports both short-term and long-term stays, making it a flexible option for seniors and their families who may need temporary respite or a more permanent arrangement. Medication monitoring is meticulously managed, ensuring residents receive their prescriptions safely and on schedule. The staff at Sonoran Sky understands that every resident has unique needs, and they tailor care plans accordingly, offering customizable assisted living services for everyone. This personal touch, combined with a sincere commitment to well-being, creates a welcoming atmosphere that truly feels like home for residents.

    Sonoran Sky sets itself apart by having a network of medical professionals who regularly visit the home, which means residents benefit from prompt and convenient healthcare without having to leave their familiar surroundings. The emphasis on health extends beyond traditional care to encompass nutritional and dietary counseling, ensuring that every individual’s diet supports their unique medical and personal needs. The staff takes pride in supporting residents holistically, fostering opportunities for them to make new memories and friends while enjoying a variety of services within the home.

    The team at Sonoran Sky is passionate about nurturing a sense of community and belonging. Through thoughtful assistance and engagement, they strive to both honor the independence of their residents and provide the support they need as they age. By focusing on compassion, respect, and individualized attention, Sonoran Sky Assisted Living Care Home offers not just a place to live, but a genuine home where seniors are supported in all aspects of their lives.

    People often ask...

    Sonoran Sky Assisted Living Care Home offers competitive pricing, with rates starting at a cost of $3,542 per month.

    Sonoran Sky Assisted Living Care Home offers assisted living, memory care, and board and care.

    There are 2 photos of Sonoran Sky Assisted Living Care Home on Mirador.

    The full address for this community is 3411 E Poinsettia Dr, Phoenix, AZ 85028.

    No, Sonoran Sky Assisted Living Care Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000WoFZ3AAN
    StatusActive
    Facility typeAssisted Living Home
    License classActive
    Capacity5 residents
    LicenseeSONORAN SKY ASSISTED LIVING CARE HOME LLC
    EffectiveOctober 2nd, 2023
    ExpiresOctober 1st, 2026
    View the official license record

    Inspection Reports

    4

    Reports

    10

    Citations

    1

    Complaints

    3

    Years

    09 Oct 2025Inspection
    Verified no deficiencies were found during the annual compliance survey.
    02 Apr 2025Complaint
    Found multiple deficiencies across emergency documentation, first aid/CPR training, caregiver verification, abuse reporting, resident dignity, and safety controls. These issues affected emergency handling, staff qualifications, and resident safety.
    • A.R.S. § 36-420.04.DA.R.S. § 36-420.04.D. Emergency responders; patient information; hospitals; discharge planning; patient screenings; discharge document D. An assisted living center or assisted living home shall maintain a copy of the document provided to the emergency responder and documentation of the actions requi
    • A.R.S. § 36-420.B.2A.R.S. § 36-420.B.2. Health care institutions; cardiopulmonary resuscitation; first aid; immunity; falls; definition B. Each health care institution: 2. Shall provide appropriate first aid in accordance with its certification training for first aid before the arrival of emergency medical services to
    • R9-10-803.C.1.gR9-10-803.C.1.g. Administration C. A manager shall ensure that policies and procedures are: 1. Established, documented, and implemented to protect the health and safety of a resident that: g. Cover how a caregiver will respond to a resident's sudden, intense, or out-of-control behavior to prevent ha
    • R9-10-803.J.1-6R9-10-803.J.1-6. Administration J. If a manager has a reasonable basis, according to A.R.S. § 46-454 , to believe abuse, neglect or exploitation has occurred on the premises or while a resident is receiving services from an assisted living facility's manager, caregiver, or assistant caregiver, the m
    • R9-10-806.A.1.a-bR9-10-806.A.1.a-b. Personnel A. A manager shall ensure that: 1. A caregiver: a. Is 18 years of age or older; and b. Provides documentation of: i. Completion of a caregiver training program approved by the Department or the Board of Examiners for Nursing Care Institution Admin- istrators and Assisted
    • R9-10-806.A.10R9-10-806.A.10. Personnel A. A manager shall ensure that: 10. Before providing assisted living services to a resident, a manager or caregiver provides current documentation of first aid training and cardiopulmonary resuscitation training certification specific to adults.
    • R9-10-806.A.4.a-bR9-10-806.A.4.a-b. Personnel A. A manager shall ensure that: 4. A caregiver's or assistant caregiver's skills and knowledge are verified and documented: a. Before the caregiver or assistant caregiver provides physical health services or behavioral health services, and b. According to policies and pr
    • R9-10-806.A.5.a-cR9-10-806.A.5.a-c. Personnel A. A manager shall ensure that: 5. An assisted living facility has a manager, caregivers, and assistant caregivers with the qualifications, experience, skills, and knowledge necessary to: a. Provide the assisted living services, behavioral health services, behavioral car
    • R9-10-810.B.1R9-10-810.B.1. Resident Rights B. A manager shall ensure that: 1. A resident is treated with dignity, respect, and consideration;
    • R9-10-815.F.2.a-cR9-10-815.F.2.a-c. Directed Care Services F. A manager of an assisted living facility authorized to provide directed care services shall ensure that: 2. There is a means of exiting the facility for a resident who does not have a key, special knowledge for egress, or the ability to expend increased p
    05 Dec 2023Monitoring
    Found no deficiencies.
    25 Sept 2023Initial
    Found no deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Sonoran Sky Assisted Living Care Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sonoran Sky Assisted Living Care Home directly. There is no cost for this service. We are compensated by the community you select.

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