Overall sentiment in the collected reviews for Kozzy Kare Assisted Living LLC is largely positive, with multiple reviewers praising the facility’s cleanliness, home-like atmosphere, quiet environment, and the quality of daily meals. Many families and residents describe the staff as professional, friendly, attentive, and caring. Specific operational strengths that appear repeatedly include three fresh meals served daily (with good presentation and aroma), staff willingness to help with equipment and room setup (for example moving a hospital bed and arranging cable TV), and coordination with hospice care when needed. Several reviewers explicitly say their loved ones are happier and better cared for compared with prior facilities, and multiple people conclude the home is highly recommended.
Care quality and staff performance are generally highlighted as strong points. Reviewers frequently note attentive staff who act promptly and show compassion—examples cited include immediate action to set up proper beds, coordination with hospice providers, and encouragement of residents to walk. The staff is described using terms such as professional, friendly, helpful, kind, and trustworthy. These positive staff interactions are often connected to residents feeling comfortable and cared for at the home, contributing to a family-like, welcoming environment.
Facilities and environment come across favorably as well: reviewers repeatedly describe the building and rooms as clean, cozy, and comfortable. The setting is described as quiet and peaceful, yet conveniently located “near everything,” which several reviewers appreciated. The combination of a tidy physical environment and an intimate, home-like scale is a recurring theme that aligns with the frequent “highly recommended” endorsements.
Dining and daily life are other consistent strengths. Multiple reviewers mention three fresh meals daily, and comment specifically that the meals smell and look appetizing. Staff encouragement of mobility (walking) and the general attentiveness to residents’ daily needs are highlighted. However, the reviews contain few specifics about structured activities beyond mobility encouragement and mealtime quality, so while daily life appears comfortable and supportive, there is limited information about a broader activities program.
Notable and serious concerns appear in several reviews and temper the otherwise positive picture. Medication administration problems are mentioned multiple times; reviewers specifically raise concerns about how medications are handled. Additionally, at least two summaries report a distressing incident in which a resident’s hearing aids disappeared and caregivers and management reportedly made no effort to locate them. These reports suggest lapses in property safeguards and staff responsiveness in some cases. Another recurring theme is uncertainty or concern tied to a change in ownership: reviewers note that the original owners sold Kozzy Kare (new ownership as of May 2019), and some link this transition with emerging care concerns. A few reviewers explicitly call out a “bad experience,” indicating that while many have positive outcomes, experiences are not uniform.
Pattern-wise, the reviews cluster into two clear groups: a majority that praises cleanliness, staff warmth, food, and a home-like setting, and a minority that raises important safety and care-quality red flags (medication administration and missing personal items). The recurrence of medication administration issues and missing hearing aids across summaries is particularly significant because these are safety- and dignity-related concerns that warrant verification by prospective families.
In summary, Kozzy Kare Assisted Living LLC is frequently described as a clean, comfortable, home-like facility with professional, attentive staff and good daily meals. Many families report improved wellbeing for their loved ones and actively recommend the home. At the same time, multiple reviews call attention to serious operational issues—most notably medication administration practices and at least one unresolved disappearance of a resident’s hearing aids—plus some concerns arising after an ownership change in 2019. Prospective residents and families should weigh the strong customer-service and environment positives against these safety-related reports; doing a site visit, asking about medication policies and property safeguards, and checking how management handled recent incidents and the ownership transition would be advisable based on the patterns in these reviews.
