Pricing ranges from
    $3,770 – 7,153/month

    The Hacienda at the River

    2720 E River Rd, Tucson, AZ, 85718
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Stunning campus but staffing concerns

    I found the campus stunning - beautiful grounds, lovely apartments, chef-driven meals, abundant activities (even an equine program) and warm, welcoming staff; rehab/therapy and concierge services were excellent and Lisa's tour put me at ease. That said, I saw chronic understaffing, slow nurse response times, inconsistent caregiving after a fall and some communication/billing hiccups. Overall it's a peaceful, well-appointed community with many caring people, but families should verify nursing levels and care protocols before committing.

    Pricing

    $3,770+/moSemi-privateAssisted Living
    $4,524+/mo1 BedroomAssisted Living
    $7,153+/moStudioAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.22 · 102 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.2
    • Meals

      4.3
    • Amenities

      4.5
    • Value

      1.4

    Location

    Map showing location of The Hacienda at the River

    About The Hacienda at the River

    The Hacienda at the River covers 7.5 acres and sits between urban and rural scenery, with white stucco exteriors, terracotta roofs, arches, and shaded pergolas inspired by traditional Hacienda architecture, and when you walk around you'll see courtyards, fountains, birdbaths, paved walkways, and plenty of flowers and greenery, so it feels calm and open. Residents can pick from different living options, including independent living, assisted living, memory care, and skilled nursing, with amenities that fit older adults, and they give special attention to support for people living with Alzheimer's disease or dementia, making things easier to find and reducing confusion. There are independent living apartments and private residences with balconies that look out over the mountains, and everything's designed for comfort with accessible bathrooms that have grab bars and easy access, while inside you'll find cozy common rooms filled with bookshelves, fireplaces, and places to sit and talk or maybe play a game. The food program is called Gourmet Bites Cuisine and offers nutritious meals in warm, inviting dining rooms that have comfortable seating and soft lighting, and you might eat outside on a patio with a wooden ceiling and floral chairs if you want, plus they have a flexible spending plan for meals so everyone gets what works for them. They keep a busy calendar of activities and events, with special programs like Watermark University and BrainCafé℠ for learning and engagement, wellness programs, horse therapy in the "In the Presence of Horses®" program, public events, and exercise spaces, plus a spa and salon for relaxing, and residents are welcome to bring their pets. Specialized programs like Prema Memory Support℠, EngageVR®, 360Well® Coordinator, and LifeLoop help to support resident health, memory, and social needs, and there's support including short-term stays, counseling, and, for those who need it, the Casa Hospice at the Hacienda delivers hospice services on site for acute or ongoing care. The Gardens at The Hacienda and beautiful grounds with lush plantings, fountains, and quiet places to sit make the outdoors peaceful, while the courtyard and indoor common areas offer more places to meet or unwind, and the whole community feels set up for comfort and safety, with a mix of modern apartments, villas, and shared areas that make it easy to move around and feel at home. The staff includes physicians, psychiatrists, and psychoanalysts, and they offer specialized care, including memory care and skilled nursing, along with support activities and therapy, plus unique amenities like birdbaths where birds gather and activities arranged all year, with resources available for families and caregivers, and flexible care options to match a variety of personal needs. There are photos, floor plans, toolkits, and guides to help people learn more, and residents can make use of fitness rooms, therapy pools with lifts for accessibility, and enjoy programs, games, and gatherings meant to create a lively, comfortable life in this pet-friendly, scenic Arizona setting.

    People often ask...

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