Hayward Hills Health Care Center runs 24 hours a day, every day of the week, right in Hayward, CA, and has 74 certified beds in both semi-private and private rooms, with monthly rates ranging from $9,000 to $14,000 depending on room type, and the place is part of Mariner Health Care, which manages over 20 places like this throughout California, so you'll find a mix of short- and long-term nursing home care, assisted living, memory care for those with Alzheimer's or dementia, and adult day services, all with staff who try to offer individualized care and support, whether folks need help with daily things like bathing, dressing, and eating, or more involved services like post-surgical recovery, chronic illness management, wound care, IV and enteral (tube) therapy, and regular pain management. Skilled nurses and aides are around to offer 4.17 hours of care per resident per day, and there's a 34.3% nurse turnover rate, but there's always 24-hour supervision and safety features like call systems and handicap access. The rehab services include physical, occupational, and speech therapy for recovery and mobility, though some reports say physical therapy isn't always consistent, and they've had 25 deficiencies-including pharmacy service with some medication error rate issues, plus needing better monthly drug reviews by a pharmacist, and keeping all equipment working safely, which were reported as not resulting in actual harm but had the potential for more than minimal harm.
The place is clean and well-kept, and there's a separate unit for COVID-19 cases to keep others safe, with strong infection control like regular cleaning, PPE use, and routine screenings as required by health authorities. You'll find welcome touches like outdoor garden areas and walking paths for fresh air, a fitness room, music and activity programs, a movie theater, a library, and a game room, and staff also organize movie nights, arts and crafts, programs to keep up mental and physical wellness, and activities residents themselves help run. Rooms come with cable TV, kitchenettes, air conditioning, Wi-Fi, private bathrooms, telephones, and they're furnished, and there are community rooms like a dining room, salon, washers and dryers, and places for family or guests to visit. The dining services offer restaurant-style meals, with all-day options and menus for people with allergies or diabetes, and a registered dietitian is on hand to follow doctor's orders. There's help for just about every daily need, including medication management, personal care, laundry, transfers, and even to meals or events, plus arrangements for podiatry, counseling, and social or psychological services. Transportation and housekeeping round out support, and folks have access to pain management and hospice or respite care when needed. The staff focus on a nurturing and respectful attitude, aiming to improve everyone's well-being, and there are both resident and family councils to talk about care and any concerns.
Hayward Hills accepts Medicare and Medicaid, and is a for-profit partnership with ties to owners like Mariner Health Care Inc and others, and it has regular inspections and clear licensing records which they encourage families to review, and they'll help coordinate move-in and finances for interested people. With everything from fitness and wellness programs to memory care and convalescent nursing, the place tries to offer a wide range of care for many different needs, though like many facilities, it has areas for improvement and a history of reported deficiencies alongside its awards for resident satisfaction and engagement.
