The Kensington at Walnut Creek is a two-story senior living community designed for adults aged 55 and older who want options as their needs change, and the community holds a license under California state rules; it supports independent living, assisted living, memory care, skilled nursing, and continuing care retirement, offering a range of apartments in one- and two-bedroom layouts from 450 to 820 square feet and allowing pets, which many folks appreciate. Residents can get help with daily tasks like bathing, dressing, and medication management, and the nursing team is available for about 12 to 16 hours each day, with a 24-hour call system for emergencies so people feel safe, and caregivers focus on each resident's strengths, offering support that changes with each person's needs, including special care for those living with dementia or Alzheimer's through tailored memory care programs and a memory care environment that helps reduce confusion and prevent wandering.
The Kensington's approach, called The Art of Living Well®, puts attention on balanced wellness-physical, social, emotional, and more-and offers the Healthy Strides program to help people stay active and healthy, along with plenty of engaging activities that encourage folks to connect with one another, whether it's on a shaded patio for outdoor dining or in the open-concept dining room that gets lots of natural light, and there's a Bistro area too for snacks and drinks. Meals come from chefs and meal planners who work to make food both tasty and healthy, and the community has regular meetings for residents to give feedback on meals and decorations, which helps everyone feel included and heard.
Licensed for up to 200 people, The Kensington provides a maintenance-free lifestyle with transportation services, high-speed Wi-Fi, and handicap accessible spaces, so people can focus on what matters to them, and companions and home care aides are available for those who want to stay home but need a little support. The place works to meet each person where they are, whether someone wants complete independence, needs some help now and then, or has more advanced care needs, and there's a 60-day satisfaction guarantee for new residents with certain terms to help people feel comfortable trying it out. The staff and residents often see each other as neighbors with everyone serving and being served, and the community's focus stays on safety, trust, transparency, and helping each person keep as much independence as possible while always treating people with dignity, which means many people find comfort in knowing care keeps up with whatever changes come with age.
About Kisco Senior Living
Kisco Senior Living, based in Carlsbad, California, specializes in developing and managing full-service senior living communities. Established over 30 years ago, Kisco operates 22 communities across six states, providing various living options, including independent living, assisted living, and memory care. Kisco emphasizes a philosophy known as "Kisco Confidence," which focuses on safety, security, trust, transparency, and delivering five-star service. They follow best-in-class safety protocols, including a strict adherence to CDC guidelines and comprehensive hygiene and health standards. Their communities are designed to promote an enriched lifestyle with a focus on emotional, intellectual, physical, social, spiritual, and vocational needs. Kisco Senior Living is known for its hospitality-driven approach and programs such as the "Healthy Strides" wellness initiative. They offer personalized care and support through custom packages tailored to individual resident needs, including skilled nursing and rehabilitation services. The company's commitment to quality and service excellence has earned them recognition, with many communities receiving accolades from U.S. News & World Report. Their communities, spread across states like California, North Carolina, Florida, Hawaii, and Utah, offer a variety of amenities and services designed to enhance the residents' quality of life. The "Kisco Signature" portfolio, launched in 2023, provides a five-star lifestyle with services developed in partnership with Forbes Travel Guide, including personal errand and grocery delivery services. Kisco's approach is deeply rooted in principles of integrity, dignity, compassion, and a commitment to enhancing each resident's lifestyle through responsive service, high-quality programs, and a strong sense of community.
People often ask...
The Kensington at Walnut Creek offers competitive pricing, with rates starting at a cost of $4,500 per month.
The Kensington at Walnut Creek offers independent living, assisted living, and memory care.
There are 18 photos of The Kensington at Walnut Creek on Mirador.
Yes, The Kensington at Walnut Creek allows residents to age in place and adjust their level of care as needed.
The full address for this community is 1580 Geary Rd, Walnut Creek, CA, 94597.
Yes, The Kensington at Walnut Creek offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
60
Inspections
11
Type A Citations
37
Type B Citations
5
Years of reports
14 Aug 2025
14 Aug 2025
Identified unlocked prescription medications in a kitchen cabinet and refrigerator, including syringes, injection medications, Ibuprofen 200mg, and an expired medication. Updated copies of several administrative documents were requested.
§ 9058
§ 87303(e)(2)
§ 87465(h)(2)
§ 1569.618(c)(3)
§ 1569.625(b)(2)
§ 87468(c)(2)
19 Nov 2024
19 Nov 2024
Identified that two staff members were not fingerprinted and linked to this location, with a guardian search used to verify their status. An exit interview was conducted with management.
06 Nov 2024
06 Nov 2024
Identified an elopement of a memory care resident from the memory care unit on 10/19/24 around 2:00 PM. Staff observed the resident walking down the street and directed them back; the egress door alarm did not sound due to a stuck plate, the maglock was re-adjusted, and the door was fixed; deficiencies were noted and cited.
10 Sept 2024
10 Sept 2024
Identified deficiencies during the visit remained uncleared and required corrective action.
10 Sept 2024
10 Sept 2024
Identified two deficiencies that remained unresolved from a prior review. Noted that medical assessments and staff training were incomplete.
§ 87707(c)(5)
§ 1569.625(b)(2)
07 Aug 2024
07 Aug 2024
Determined that insulin was not administered as prescribed and not in a timely manner at the site; evidence from physician orders, MARs, and staff interviews showed lapses and late injections.
§ 87465(c)(2)
§ 87464(f)(4)
07 Aug 2024
07 Aug 2024
Identified multiple deficiencies, including missing current medical assessments for several residents, missing TB tests for at least one resident, and incomplete annual training and health screenings for staff; disaster drills had not been conducted quarterly since 3/5/2024. Also noted secure medication storage, functioning safety detectors, and adequate food supplies.
§ 87411(f)
§ 1569.625(b)(2)
§ 87458(b)(1)
§ 1569.695(c)
§ 87707(c)(5)
07 Aug 2024
07 Aug 2024
Identified deficiency in medication administration by unskilled staff member.
§ 87411(f)
§ 1569.625(b)(2)
§ 87458(b)(1)
§ 1569.695(c)
§ 87707(c)(5)
07 Aug 2024
07 Aug 2024
Identified deficiencies were found during an inspection by the California Department of Social Services, including missing medical assessments, incomplete staff training, and lapses in disaster drill completion.
§ 87464(f)(4)
07 Aug 2024
07 Aug 2024
Investigated allegation that staff mismanaged a resident's medication. Found evidence of mismanagement, including a pink-pill incident and missed insulin injections without proper documentation, while the centralized medication log showed all medications were documented.
§ 87464(f)(4)
07 Aug 2024
07 Aug 2024
Found that on 9/24/2023, a non-professional staff member administered insulin to a resident who cannot self-administer injections, as stated by the resident's physician.
07 Aug 2024
07 Aug 2024
Confirmed staff mismanagement of resident's medication, but found no evidence of inaccurate medication log keeping.
§ 87707(c)(5)
§ 1569.625(b)(2)
07 Aug 2024
07 Aug 2024
Confirmed inadequate administration of prescribed medication, including delays and lapses in insulin injections.
§ 87464(f)(4)
§ 87465(c)(2)
24 Apr 2024
24 Apr 2024
Investigated an incident alleging that a caregiver yelled at a memory care resident, threatened to give a cold shower, and roughly moved the resident’s walker and told them to leave. Corroborating statements from other caregivers and witnesses accompanied the case.
24 Apr 2024
24 Apr 2024
Identified a security lapse where a memory care resident opened a bedroom window and removed the screen after being seen in the lobby around 10:30 PM. Although window stoppers and sensors were installed, staff checks reportedly had a 15-minute gap, with someone at the front desk at that time.
§ 87303(a)
24 Apr 2024
24 Apr 2024
Identified incident where resident left their room through a window with missing screen.
§ 87303(a)
24 Apr 2024
24 Apr 2024
Confirmed error in medication administration where one resident was given another resident's medication. Staff received additional training following the incident.
§ 87468.2(a)(4)
24 Apr 2024
24 Apr 2024
Confirmed allegations of elder abuse made against a caregiver, resulting in the caregiver being terminated from the facility.
24 Apr 2024
24 Apr 2024
Investigated a specific allegation that a caregiver told a resident that if she fell he would send her to the hospital and have her leg cut off; the caregiver was placed on paid administrative leave and later terminated on 02/02/2024. No deficiencies issued during the visit.
24 Apr 2024
24 Apr 2024
Confirmed incident of suspected elder abuse involving a caregiver yelling at a resident in memory care, leading to termination of the caregiver. No deficiencies found during the visit.
24 Apr 2024
24 Apr 2024
Identified that a staff member gave another resident's medication to a resident during training, with the physician and family notified and the resident placed on 72-hour monitoring. Reviewed documents indicated the physician's report and a training attendance roster, and deficiencies were observed.
§ 87468.2(a)(4)
26 Oct 2023
26 Oct 2023
Found no deficiencies during the visit regarding the death of a resident.
26 Oct 2023
26 Oct 2023
Found that a resident died on 10/12/2023 from an unknown cause, and several documents were collected, including the death certificate, physician notes dated 06/24/19, needs and services plan, Level of Care Notification/Care Plan dated 08/22/23, care plan, prescribed medications, Residence and Care Agreement, and chart notes. Found also that the family would provide the death certificate and police documents; no deficiencies were cited.
24 Jul 2023
24 Jul 2023
Found outdated physician's reports for residents with dementia and missing first aid training for some staff during an unannounced pre-licensing visit.
§ 87705(c)(5)
§ 87411(c)(1)
24 Jul 2023
24 Jul 2023
Found no issues; safety systems and staff and resident records were reviewed, and the operation appeared ready to be licensed.
24 Jul 2023
24 Jul 2023
Identified regulations were discussed and knowledge about facility operations was gained during the review.
24 Jul 2023
24 Jul 2023
Identified deficiencies in residents' files and staff training during inspection.
§ 87465(c)(2)
§ 87464(f)(4)
24 Jul 2023
24 Jul 2023
Confirmed readiness for licensing based on inspection findings, with no issues identified.
24 Jul 2023
24 Jul 2023
Reviewed Component III materials with staff; participant demonstrated knowledge of regulatory requirements for operating and maintaining the site.
14 Jun 2023
14 Jun 2023
Confirmed successful completion of Component II for a change in ownership at a residential care facility for the elderly.
14 Jun 2023
14 Jun 2023
Confirmed that the applicant and administrator completed COMP II, identities verified, and they understood licensing laws and regulations covering operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and readiness; exit interview conducted with the administrator.
12 Jun 2023
12 Jun 2023
Identified theft affecting multiple residents, with items missing from several apartments, including a coin collection last seen on 06/07/23; three doors were locked and one door unlocked.
12 Jun 2023
12 Jun 2023
Confirmed theft incidents at the facility, including stolen items from multiple residents reported.
12 Jun 2023
12 Jun 2023
Confirmed and investigated an incident between two residents involving inappropriate behavior and an allegation of assault.
§ 87705(c)(5)
§ 87411(c)(1)
12 Jun 2023
12 Jun 2023
Investigated an incident between two residents in which one alleged that the other attempted to rape them after entering their apartment, while the other resident described entering the apartment during a night of drinking and denying any sexual contact.
16 Feb 2023
16 Feb 2023
Inspection conducted, no deficiencies cited, facility in compliance with regulations.
16 Feb 2023
16 Feb 2023
Found no deficiencies during the visit; observed a centralized screening point, proper PPE, infection-control measures, adequate food supplies, and hot water at 118.9°F in shared bathrooms. Updated copies of required administrative documents were requested to be submitted by 02/23/2023, including administrative responsibility designation, administrative organization, personnel report, emergency plan, liability insurance, current administrator’s certificate, Monkeypox Addendum, and an updated site sketch.
07 Jun 2022
07 Jun 2022
Agreed to amend and replace the original complaint reports with amended versions and to submit them by 06/27/22.
07 Jun 2022
07 Jun 2022
Revised complaint reports were issued following an unannounced visit on the specified date by the Licensing Program Analyst.
§ 87303(a)
§ 87411(a)
§ 87211(a)(2)
20 May 2022
20 May 2022
Found no deficiencies during an unannounced infection-control review of the premises. Tour showed adequate lighting throughout, bathrooms with grab bars and non-slip tape, centrally stored medications secured, and sufficient food supplies (one week nonperishable, two days perishable).
20 May 2022
20 May 2022
Confirmed no deficiencies found during the inspection.
13 May 2022
13 May 2022
Confirmed presence of odor in resident's apartment due to flooding incident. Substantiated allegations of supervisor absence on duty and lack of notification to authorized representative of incidents.
13 May 2022
13 May 2022
Identified a musky odor in the resident’s apartment due to cat litter after a flood from a clogged toilet. Found there was no supervisor on duty when the authorized representative requested assistance, and staff did not notify the authorized representative about the 03/27/22 flood incident.
§ 87303(a)
§ 87411(a)
§ 87211(a)(2)
07 Apr 2022
07 Apr 2022
Identified a Norovirus-like gastrointestinal outbreak with about 20 cases from late March to early April, reported to public health on 3/25 and cleared on 4/6, with no laboratory-confirmed virus. Found no evidence that kitchen or staff bathrooms were dirty; cleaning logs showed routine sanitation and staff training with hand-washing posters in place.
07 Apr 2022
07 Apr 2022
Reviewed allegations regarding a gastrointestinal outbreak, unclean kitchen and staff bathroom, and inadequate handwashing practices; determined not enough evidence to support claims, though facility took preventive measures during gastrointestinal outbreak and maintained cleanliness in common areas.
28 Mar 2022
28 Mar 2022
Investigated the allegation and explained the visit’s purpose to the administrator; identified amended findings.
28 Mar 2022
28 Mar 2022
Identified the purpose of the visit and provided Administrator with a copy of the amended report.
§ 1569.269(a)(10)
§ 1569.269(a)(1)
§ 87211(c)
02 Mar 2022
02 Mar 2022
Confirmed that the director met qualifications and residents and staff denied rough handling allegations. Quality of food complaint unsubstantiated.
02 Mar 2022
02 Mar 2022
Found that the director's qualifications meet regulatory requirements. Found no evidence of rough handling by staff; most residents were satisfied with meal quality, with insufficient evidence to support concerns about meals.
02 Mar 2022
02 Mar 2022
Investigated multiple allegations; found insulin orders existed and blood sugar was monitored, while the claims that records were not provided on request, residents were charged for unnecessary services, supervision was lacking, staff spoke inappropriately, and the facility was not kept clean were UNSUBSTANTIATED.
02 Mar 2022
02 Mar 2022
Confirmed allegations of medical device orders and blood sugar monitoring, while other allegations were unsubstantiated due to lack of evidence. Residents reported satisfaction with housekeeping.
05 Nov 2021
05 Nov 2021
Confirmed physical abuse and failure to report witnessed abuse violations through video, audio, and record review.
05 Nov 2021
05 Nov 2021
Determined there was not a preponderance of evidence to prove the alleged violations of failing to protect a resident from harm and failing to address a resident's medical condition. Noted an incident involving two residents where one allegedly pushed the other, resulting in hospital visits, while monitoring showed a decline in eating and a skin issue with doctor notification.
05 Nov 2021
05 Nov 2021
Investigated allegations of staff failing to protect a resident from harm and address a resident's change in medical condition; confirmed that there was not enough evidence to prove the alleged violations occurred, resulting in an unsubstantiated outcome. Exit interview conducted.
05 Nov 2021
05 Nov 2021
Found that a staff member physically abused a resident, supported by video evidence and records showing bruising and a head bump; two witnesses filmed the incident but did not report it as required.
§ 1569.269(a)(10)
§ 1569.269(a)(1)
§ 87211(c)
24 Sept 2021
24 Sept 2021
Identified two allegations in memory care—heating and air conditioning in disrepair and pests (cockroaches and ants)—noting a portable air conditioner in a resident room and a history of pest treatment. Found no preponderance of evidence to prove or disprove these alleged violations.
24 Sept 2021
24 Sept 2021
Confirmed allegations of heating and air conditioning issues were unsubstantiated. Allegations of pests were also unsubstantiated due to evidence of treatment.
16 Dec 2020
16 Dec 2020
Confirmed no deficiencies during health and safety inspection.
16 Dec 2020
16 Dec 2020
Found no deficiencies related to the priority 2 complaint after a video review. Observed adequate supplies of perishable and non-perishable foods, a locked medication room, unobstructed passageways, and no utility disruptions, with everything in good repair.
06 Mar 2020
06 Mar 2020
Confirmed deficiencies were identified during a routine inspection, including one regarding the accessibility of cleaning supplies.
