Pricing ranges from
    $3,050 – 4,890/month

    Truewood by Merrill, Pinole

    2621 Appian Way, Pinole, CA, 94564
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    4.0

    Bright friendly community inconsistent dining

    I live here and like the bright apartments, beautiful grounds, handy shuttle, included housekeeping and the very friendly, helpful staff. There are lots of activities and a social, pet-friendly vibe. Dining is inconsistent - sometimes processed, overcooked or stale and service is strained by understaffing, though meals can be good under a solid chef. Care services are limited/contracted and communication/billing can be uneven. Overall I'm comfortable and socially engaged, but I'd advise checking meal quality and care arrangements before deciding.

    Pricing

    $3,050+/moStudioIndependent Living
    $3,665+/mo1 BedroomIndependent Living
    $4,890+/mo2 BedroomIndependent Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Meal preparation and service

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor patio
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.29 · 105 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.2
    • Meals

      3.5
    • Amenities

      4.1
    • Value

      3.1

    Location

    Map showing location of Truewood by Merrill, Pinole

    About Truewood by Merrill, Pinole

    Truewood by Merrill, Pinole sits on Appian Way in Contra Costa County, right in the Pinole Hills area where you'll find lots of regional parks, gardens, and even some golf ranges nearby, and the building itself is a three-story community made for independent senior living, though there are also options for assisted living and memory care if residents need extra help. People who live here can choose from pet-friendly studio, one-bedroom, or two-bedroom homes, with spaces ranging from 390 square feet up to 857 square feet, and most units have kitchenettes, plenty of natural light, and access to both indoor and outdoor common areas, which gives everyone some space to relax and socialize or spend quiet time. The common rooms feel inviting, with comfortable couches, a lobby that fills with natural light, a lounge, and a dining room that has high ceilings, chandeliers, and well-set tables, plus there's a computer room, guest parking, a TV area, and even a beautician and barber on-site for those who like to keep up with their grooming without having to go out.

    Residents who don't want to cook can enjoy three meals each day served in the dining room, and staff work to make sure the meals are healthy and match dietary needs, which helps folks who want to stay well without a fuss. Housekeeping and maintenance staff help keep everything clean and in good repair, and there's wifi and cable connections in the resident units for entertainment and staying in touch with family or friends. The staff seem friendly and helpful, always ready to assist when needed, whether that means helping with medication, personal care, getting to the dining room, or arranging transportation for medical appointments or shopping, and transportation is complimentary for residents, so getting around Pinole is easier, even if driving isn't an option anymore.

    Truewood by Merrill, Pinole offers a lot of activities, both inside and out-arts and crafts, games, exercise classes like yoga, Tai Chi and stretching, music programs, social gatherings, movies, devotional services, and regular outings to restaurants, shops, or local attractions like San Francisco Bay and Hilltop Mall, which helps people stay active and involved in the community. The community has won a few awards for its dining and activities, and there's a focus on keeping residents engaged mentally, physically, and socially, including a "Cheers to a Vibrant Lifestyle" program that many seem to enjoy. The place is pet-friendly, which matters to a lot of people, and there's a garden if folks want to spend time outside.

    Assisted living and memory care services are also available for those who need them, with programs designed to help people with daily tasks and prevent confusion or wandering, especially for those dealing with dementia. Medical staff are available if needed, though most health care comes from outside providers, and the facility is wheelchair accessible with showers and resident parking. There are separate designations for male-only or female-only residents for those who want that option, which adds to the sense of safety and comfort. Truewood by Merrill, Pinole keeps the atmosphere warm and inviting, with a mix of modern design and home-like touches, and being part of the Merrill Gardens group usually means there's some consistency in how things are run. The community aims to help seniors keep their independence while still having support when needed, and being close to nearby walking or biking trails, churches, local restaurants, and medical services like Kaiser Permanente makes things a bit easier for everyone living there.

    About Merrill Gardens

    Truewood by Merrill, Pinole is managed by Merrill Gardens.

    Founded in 1993 with a single community in Seattle, Merrill Gardens has grown into one of the nation's most respected senior living providers, operating 65 communities across 17 states. As a fifth-generation family-owned company with roots extending back to the 1890s, Merrill Gardens is headquartered in Seattle, Washington, and maintains the values of integrity, compassion, and excellence that have defined the Merrill family for generations. The company has expanded strategically through both organic growth and selective acquisitions, recently adding five new communities in 2024 including locations in South Carolina, Missouri, and Oregon, while maintaining its commitment to quality over quantity in expansion decisions.

    Merrill Gardens offers a comprehensive continuum of senior living services including independent living, assisted living, and specialized memory care programs. Their innovative Anytime Dining program provides restaurant-style meals seven days a week, while their assisted living services include personalized care plans covering bathing, dressing, medication management, and safety checks. The company's memory care communities utilize a Montessori approach designed specifically for residents with Alzheimer's and dementia, creating environments that promote independence and well-being. Through their Inspire Connection program, Merrill Gardens focuses on connection and community, ensuring residents can engage in meaningful activities that bring a sense of belonging and purpose to their daily lives.

    The company's philosophy centers on their "Yes You Can" mentality, believing that life should be defined by possibilities rather than limitations. Merrill Gardens emphasizes person-centered care that celebrates each resident as a whole person, honoring their individuality and supporting their ability to make their own decisions. As innovators in the industry, they invest in technology and data-driven operations to enhance resident care while maintaining the personal touch that comes from their family-owned heritage. Their approach focuses on treating residents like family, with staff who are passionate about senior care rather than simply collecting a paycheck, creating environments where residents can live their fullest lives.

    Merrill Gardens has earned significant recognition for their excellence, including being ranked #6 in the nation by Fortune Magazine as a Best Workplace in Aging Services and receiving Great Place to Work certification for three consecutive years. The company has been honored as Family Business of the Year by both the Puget Sound Business Journal and Seattle Business Magazine, recognizing their longevity, community commitment, and long-term vision. With over 2,500 reviews averaging 4.4 out of 5 stars, multiple communities have received Best of Senior Living Awards, demonstrating their consistent delivery of high-quality care and services. Their commitment to innovation and excellence has established Merrill Gardens as a leader in the senior living industry, with a satisfaction guarantee that reflects their confidence in providing exceptional lifestyle experiences for seniors and their families.

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