Pricing ranges from
    $6,780 – 10,500/month

    Ivy Park at Cathedral Hill

    1550 Sutter St, San Francisco, CA, 94109
    4.2 · 47 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $6,780+/moStudioAssisted Living
    $7,395+/mo1 BedroomAssisted Living
    $9,495+/moSemi-privateMemory Care
    $10,500+/moSuiteMemory Care

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.21 · 47 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.2
    • Meals

      4.0
    • Building

      4.4
    • Value

      4.0

    Location

    Map showing location of Ivy Park at Cathedral Hill

    About Ivy Park at Cathedral Hill

    Ivy Park at Cathedral Hill sits in the city and offers many choices for older adults, whether someone needs independent living, assisted living, memory care, or skilled nursing. Apartment homes come in studio or one-bedroom floor plans, and residents have private bathrooms, closet space, climate controls, living and dining areas, and in-unit kitchens with appliances, which means you get comfort and privacy, and if you like having your own closet, your own shower, or being able to cook a meal, well, you have those options here; and staff keeps up with regular housekeeping, laundry, trash removal, and maintenance, so folks don't have to worry about chores or fixing things.

    The place makes everyday life a bit easier, providing transportation to medical appointments, shopping, and scheduled outings, and someone's always around with an emergency call system and staff on site, so people aren't left alone if there's trouble. Security systems, wellness checks, and enclosed patios or garden spaces help people feel safe, and the secure outdoor areas mean memory care folks can walk around without worry. Nurses and care staff specialize in aging, memory loss, and chronic health conditions and help with medicines, bathing, dressing, feeding, and getting around, and there's support for hospice care, podiatry, and language needs, which keeps things comfortable, even when health changes.

    Residents can take part in all sorts of activities, from music and movies to crafts, fitness classes like yoga or chair fitness, cultural or performing arts, and special events like happy hours, films, or holiday celebrations, and there are social programs, support groups, outings, and intergenerational activities so folks don't feel left out. There's a business center, mobile library, newspaper service, game rooms, horticulture projects, and pet therapy, and you can find balance or brain classes, too. Ivy Park works with lots of diets, like diabetic, vegetarian, kosher, low fat, and low salt, and the restaurant-style dining brings out fresh, healthy meals, with staff paying attention to special requests or needs. There are also guided wellness plans for each resident, taking into account physical, emotional, spiritual, and social routines, and there's a steady team that learns everyone's name and makes the place feel neighborly.

    Accessible apartments and facilities with wider doorways, Hoyer lifts, transfer aids, and mobility help allow for getting around with less trouble, and memory care units have secure, easy-to-navigate layouts, safe walking paths, and peaceful courtyards. Ivy Park at Cathedral Hill allows pets, has high-speed Wi-Fi, and has a parking garage for visitors. Concierges handle guest meals, room service, and some errands, while common lounges, entertainment areas with cable TV, and inviting exterior areas give residents a place to visit, relax, and enjoy the view. With support for changing needs through a variety of care options, Ivy Park lets people keep their independence as long as possible, then offers more help when it's needed, so life here can feel steady, safe, and well-cared for, and the staff tries hard to be friendly and attentive every step of the way.

    People often ask...

    State of California Inspection Reports

    32

    Inspections

    14

    Type A Citations

    15

    Type B Citations

    6

    Years of reports

    28 Aug 2024
    Confirmed intentional obstruction of resident's door by staff, violating resident's rights.
    • § 87468.1(a)(6)
    09 Aug 2024
    Confirmed allegations of inadequate supervision resulting in resident falling and delayed response to call buttons. Unsubstantiated claims of not observing health conditions and not reassessing care plans.
    • § 87411(a)
    • § 87468.1(a)(2)
    14 May 2024
    Confirmed inadequate staffing levels and inadequate supervision of residents.
    14 May 2024
    Confirmed violation of resident's personal right to medical services due to staff failing to contact emergency personnel in a timely manner.
    • § 87465(a)(2)
    14 May 2024
    Found that there were no pest infestations, records were maintained for new residents, resident privacy was upheld, and there was no need to reassess a resident for a higher level of care.
    23 Apr 2024
    Confirmed no deficiencies were found during the health and safety check following a resident's death.
    15 Feb 2024
    Reviewed resident records, interviewed residents and staff, no deficiencies cited.
    14 Feb 2024
    Confirmed no deficiencies, with one technical violation identified.
    04 Jan 2024
    Reviewed a complaint with allegations regarding resident care assessments and found no evidence to support the claims.
    15 Dec 2023
    Confirmed allegations of medication error and delayed response to resident call buttons during an inspection. A civil penalty was assessed for a repeat violation.
    • § 1569.312(a)
    • § 87465(a)(4)
    23 Sept 2023
    Inspection identified deficiencies in resident and staff files, as well as a need for updated documentation to be submitted.
    • § 87458(a)
    • § 87463(c)
    • § 87203
    05 Jul 2023
    Confirmed that a resident did not consistently receive meals matching their prescribed soft diet and that staff took 205 minutes to respond to an emergency call cord when a roommate fell. Reviewed and found the claim about inadequate laundry services unsubstantiated.
    • § 87555(d)(7)
    • § 87468.1(a)(2)
    05 Jul 2023
    Confirmed complaint about staff response time to resident call for help after a fall.
    • § 1569.312(a)
    03 May 2023
    Confirmed an abuse allegation involving a staff member hitting a resident with dumbbells and not reporting it promptly, leading to a citation for failing to ensure resident safety and providing proper training.
    • § 87411
    • § 87468.1
    25 Apr 2023
    Reported an abuse allegation involving a staff member punching a resident with dumbbells.
    24 Apr 2023
    Investigated numerous allegations at a care facility, finding no sufficient evidence for claims of unexplained injuries, failure to follow care plans, inadequate laundry and meal services, slow response times, mishandling of medications, lack of staff training, inappropriate communication, or missing personal items, and deemed all allegations unsubstantiated.
    21 Feb 2023
    Confirmed staff did not properly administer medications as prescribed due to pharmacy and physician communication issues, resulting in a delay in medication delivery.
    • § 87468.1(a)(2)
    02 Nov 2022
    Confirmed staff did not respond in a timely manner to a resident's call for assistance after a fall, however, allegations of staff not seeking medical attention for the resident in a timely manner were not substantiated.
    • § 87564(f)(1)
    02 Nov 2022
    Confirmed allegations of insufficient staffing, unsanitary conditions, and lack of safe environment for residents at a memory care unit.
    • § 87411(a)
    • § 87303(a)
    • § 87468.1(a)(2)
    10 Aug 2022
    Investigated complaint regarding failure to notify resident's responsible party of a change in condition. Deficiency cited for not maintaining current resident records.
    • § 87506
    10 Aug 2022
    Interview confirmed staff failed to notify resident's responsible party of an incident. Resident's fall resulting in fracture was deemed an accident.
    • § 87468.1(a)(8)
    10 Aug 2022
    Identified deficiencies in COVID-19 management protocols and reporting procedures during a recent inspection.
    • § 87468.1(a)(2)
    • § 87211(a)(2)
    • § 87405(b)
    10 Aug 2022
    Confirmed allegations of failure to report a resident's health change to the responsible party. Found allegations of staff causing injuries to a resident during a transfer to be unsubstantiated.
    • § 87468.1(a)(8)
    12 Apr 2022
    Investigated a complaint about lack of hot water, found repair delay due to part shipment, residents informed of repair progress but no alternate shower options provided.
    12 Apr 2022
    Identified deficiencies in providing hot showers for residents during repairs.
    • §
    14 Apr 2021
    Reviewed allegations of client care, staff training, and cleanliness. Some concerns substantiated, others not.
    • § 87468.1(a)(2)
    • § 87464(f)(4)
    26 Mar 2021
    Found no evidence to support allegations of staff not seeking psychiatric help for a resident, medication errors not reported, staff not properly trained, or facility disrepair.
    22 Mar 2021
    Reviewed allegations related to staff adequacy, training, first aid kit, drinking water access, and telephone access at the facility. All allegations were found to be unsubstantiated.
    22 Mar 2021
    Allegations of staff refusing to allow visitors and phone calls for a resident were investigated by a licensing program analyst, but were ultimately unsubstantiated due to limited visitor policy and resident's access to a phone.
    19 Nov 2020
    Identified an Unusual Incident and conducted interviews and requested documents related to the incident.
    25 Sept 2020
    Investigated an incident involving a resident and a nurse, interviewed involved staff, gathered relevant documents, and communicated that the nurse would not work with residents until the investigation concluded.
    02 Dec 2019
    LPAs confirmed deficiencies in medication administration and documentation during the inspection.
    • §

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