Transparency & Trust
How We Make Money
At Mirador Living, we're committed to transparency. Families often ask how we're able to provide our senior living search services at no cost to them, and we're happy to explain.
Last updated January 16, 2025
01. Our Mission
Since our founding, our mission has been simple: help families find the best senior living communities for their loved ones.
We believe this important decision shouldn't come with a price tag for families, which is why all of our services are completely free to use.
02. How Our Free Service Works
Mirador Living provides a comprehensive national directory of senior living communities, including assisted living, memory care, independent living, and other care options. You can search our database, compare communities, view photos and pricing estimates, read reviews, and contact facilities—all without any cost to you.
When you use our service, we invest time in understanding your needs, preferences, and budget to help match you with communities that are the right fit. Our goal is to make your search easier and more informed.
03. Referral Fees
Here's how we sustain our free service: when a family moves into a senior living community after using Mirador Living, that community may pay us a referral fee.
This is a standard practice in the senior living industry, similar to how real estate agents are compensated.
The Neutrality Promise
Whether a community pays us a referral fee or not has no impact on:
- —Which communities appear in our directory
- —How we present information to you
- —The recommendations we make
- —The service we provide
Our commitment is always to help you find the best fit for your needs, regardless of business relationships.
04. What You Should Know
You will never be charged for using Mirador Living's services
Communities don't charge you more because you found them through us
You're never obligated to move into any community we show you
We encourage you to do your own research, tour multiple communities, ask questions, and make the decision that's right for you and your family
While we provide information and reviews, inclusion in our directory doesn't constitute an endorsement. We recommend thoroughly vetting any community you're considering.
05. Our Commitment to You
We take seriously the trust families place in us during what can be a difficult and emotional time. Our business model is designed to align our interests with yours—we succeed when you find a community where your loved one will thrive.
We're committed to:
- Maintaining accurate, up-to-date information about communities
- Providing transparent pricing estimates
- Hosting honest reviews from real families
- Respecting your privacy and protecting your personal information
- Supporting you throughout your search process
Questions?
If you have any questions about how we make money or how we operate, please don't hesitate to reach out. We're here to help. Thank you for trusting Mirador Living to help you in your search for senior care. We're honored to be part of your journey, and we're here to support you every step of the way.
Mirador Living Inc. · 111 Broadway, Oakland, CA 94607
