I'm deeply grateful for the warm, compassionate staff who went above and beyond for my father-preserving his dignity, prolonging his life, and supporting our family when he passed (they even prepared meals for visitors). The place felt like a peaceful, family-focused home with large grounds and happy, social residents. I highly recommend it.
About Willow Creek Alzheimer's & Dementia Care Community
Willow Creek Alzheimer's & Dementia Care Center is located in Castro Valley, CA and offers a secure and spacious community for residents to thrive in. The facility is set on over an acre of grounds, with wide hallways and outdoor walking paths that residents can enjoy. The enclosed patio is scented with pear trees, creating a tranquil and inviting atmosphere for residents to relax and socialize in.
The community at Willow Creek is designed to cater to the specific needs of individuals living with Alzheimer's and dementia. The staff at Willow Creek are dedicated to providing quality and compassionate care to each resident, treating them with respect and helping them maintain their independence as much as possible. Residents have the opportunity to participate in a variety of activities to keep them engaged and stimulated, ensuring their time spent at Willow Creek is enjoyable and fulfilling.
One of the highlights of Willow Creek is the large outdoor aviary, which is a favorite among residents. The gazebo also provides a perfect spot for family gatherings and resident activities. The facility can accommodate up to 48 residents, creating a close-knit community where individuals can feel safe and supported. The staff at Willow Creek work together seamlessly, demonstrating amazing teamwork and a positive attitude in all situations.
Families of residents at Willow Creek have expressed their gratitude for the excellent care provided by the staff. They commend the staff for their dedication, patience, and kindness in looking after their loved ones. The clean environment, delicious food, and thoughtful amenities such as the fish tank and TV area create a comfortable and welcoming atmosphere for residents and their families to enjoy. Willow Creek Alzheimer's & Dementia Care Center truly goes above and beyond to ensure the well-being and happiness of each resident in their care.
People often ask...
Willow Creek Alzheimer's & Dementia Care Community offers competitive pricing, with rates starting at a cost of $6,150 per month.
Willow Creek Alzheimer's & Dementia Care Community offers assisted living and memory care.
There are 3 photos of Willow Creek Alzheimer's & Dementia Care Community on Mirador.
The full address for this community is 22424 Charlene Way, Castro Valley, CA, 94546.
Yes, Willow Creek Alzheimer's & Dementia Care Community offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
23
Inspections
2
Type A Citations
3
Type B Citations
5
Years of reports
16 May 2025
16 May 2025
Investigated allegations that a resident sustained an unexplained injury while in care and that staff did not seek medical attention. Found no evidence to prove these allegations; documentation showed the injury was observed, a physician was notified, and a medical evaluation was pursued.
04 Feb 2021
04 Feb 2021
Identified that cleaning supplies were stored in a storage closet with the door unlocked during a tele-visit. Medications were locked, fire extinguishers were functioning, and there were no obstructions to emergency exits.
§ 87705
14 Sept 2021
14 Sept 2021
Found no deficiencies after an unannounced infection-control review, with COVID-19 signage, hand-washing reminders, entry screening, available PPE and supplies, hand sanitizer at the entrance, and disinfection of commonly touched surfaces 2–3 times daily.
29 Sept 2023
29 Sept 2023
Found medications stored securely in a locked room with all prescriptions matching orders; freezer was 0°F, refrigerator 40°F, and hot water measured 111.4°F in the hallway and 107.7°F in a resident room. Found staff TB tests and health screenings on file, residents’ physician’s reports and care plans up to date, all 5 medications matching orders, detectors working, and safety items (sprinkler and fire measures) current; no deficiencies identified.
20 Jan 2021
20 Jan 2021
Identified an incident in which a resident received two vitamins and another resident's medication on 01/12/2021, with the error discovered immediately afterward. Spoke with the administrator by phone to review the incident and noted a deficiency related to medication administration.
§ 87465
20 Aug 2020
20 Aug 2020
Determined that the unlawful eviction allegation was unfounded; the resident was never evicted and returned after being cleared from a contagious medical condition.
09 Nov 2022
09 Nov 2022
Found strong infection control measures in place, including a single entry point with universal screening, proper PPE use, hygiene posters, and readily available PPE supplies. TB tests were on file for all five staff records reviewed, and updated administrative documents were requested by 12/01/2022.
15 Feb 2024
15 Feb 2024
Reviewed the incident that led to the resident's hospitalization and the medication administration. The resident returned home with new medications and a diet change, is now on home health, and the daughter had no questions about the condition.
12 Oct 2022
12 Oct 2022
Found that indoor compassion care visits were not allowed as alleged, despite guidelines, based on interviews and records.
§ 87468.1(11)
12 Oct 2022
12 Oct 2022
Determined the allegation that medication was not dispensed properly resulting in a questionable death; evidence did not prove that the alleged violation occurred.
01 Aug 2024
01 Aug 2024
Found all safety systems functioning, medications securely stored, and staff and resident records complete; no deficiencies cited.
01 Jul 2022
01 Jul 2022
Investigated the allegation that staff lacked proper understanding of medication procedures; training records showed all six staff were current and three staff demonstrated the procedures during interviews; no additional information was provided, and the allegation was not proven.
01 Aug 2024
01 Aug 2024
Inspection identified no deficiencies in the facility and all records and documents were found to be complete and up-to-date.
15 Feb 2024
15 Feb 2024
Interviewed individuals regarding a medication incident that resulted in hospitalization. No deficiencies were found during the visit.
29 Sept 2023
29 Sept 2023
Inspection found no deficiencies in the facility, with proper storage of medications, operational safety equipment, and up-to-date records for staff and residents.
09 Nov 2022
09 Nov 2022
Confirmed no deficiencies cited during inspection, with proper infection control measures observed throughout the facility. Staff records showed compliance with health screening requirements.
12 Oct 2022
12 Oct 2022
Investigated allegation that improper medication dispensing led to a questionable death and determined not enough evidence to conclude it contributed, with the cause of death being Alzheimer's disease.
01 Jul 2022
01 Jul 2022
Investigated a claim of staff lacking proper understanding of medication procedures; determined there was insufficient evidence to support the allegation.
14 Sept 2021
14 Sept 2021
Confirmed no deficiencies during the inspection of the facility.
04 Feb 2021
04 Feb 2021
Identified deficiency regarding unlocked storage closet during visit.
§ 87705
20 Jan 2021
20 Jan 2021
Identified incorrect administration of medication in a review conducted.
§ 87465
20 Aug 2020
20 Aug 2020
Determined that the allegation of "unlawful eviction" was unfounded, as the resident in question was hospitalized for a contagious medical condition and returned once cleared.
10 Jan 2020
10 Jan 2020
Found allegation of illegal eviction unfounded. Resident returned to facility same day after consultation between PCP and hospital MD.
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Willow Creek Alzheimer's & Dementia Care Community
