Runnymede Gardens Apartments

    2301 Cooley Ave, East Palo Alto, CA, 94303
    4.5 · 13 reviews
    • Independent living
    • Assisted living
    AnonymousCurrent/former resident
    5.0

    Resident praises friendly, clean, secure

    I live here and I'm very happy - the staff are friendly, helpful and professional, the property is clean, well-maintained and comfortable, and I feel secure thanks to recent safety updates.

    Pricing

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    Amenities

    4.54 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      5.0
    • Meals

      4.5
    • Amenities

      5.0
    • Value

      4.5

    Pros

    • Professional staff
    • Friendly and helpful staff
    • Well-maintained property
    • Very clean facilities
    • Secure and safe environment
    • Safety updates implemented
    • Comfortable living spaces
    • Residents generally happy
    • Described as a great place to live

    Cons

    • Allegations of corruption among some people

    Summary review

    Overall sentiment across the provided review summaries is strongly positive, with multiple comments highlighting the quality of staff, the condition of the property, and residents' satisfaction. The dominant themes are professionalism and friendliness of staff, consistent cleanliness, building upkeep, and a sense of safety and comfort that contributes to residents describing the community as a great place to live.

    Staff and care quality: Reviewers repeatedly describe staff as professional, friendly, and helpful. Those descriptors suggest residents experience courteous and capable personnel, which typically correlates with good day-to-day care and responsiveness to resident needs. While the word "care" in a clinical sense is not explicitly detailed in these summaries, the repeated praise for staff behavior and helpfulness is a strong indicator that interpersonal aspects of care and service are strengths of the community.

    Facilities and environment: The property is described as well maintained, very clean, and comfortable. Multiple mentions of cleanliness and maintenance point to effective housekeeping and facilities management. Safety is emphasized both by direct statements about a secure environment and by references to safety updates, indicating the operator invests in physical security and potentially in infrastructure improvements to enhance resident safety. These facility-related strengths align with residents being happy and calling the location a great place to live.

    Management and concerns: Most feedback is positive, but there is a single, stark negative note: an allegation of "corrupt people." This claim is serious but vague; it is the only clear negative remark among otherwise favorable comments. Because the allegation lacks detail in the summaries provided, it should be treated as an isolated red flag that merits follow-up rather than definitive evidence of systemic problems. Prospective residents or family members should ask management for clarification, request references, review any inspection or licensing reports, and, if possible, speak directly with current residents to understand whether this concern reflects an isolated incident, a misunderstanding, or a broader management issue.

    Gaps and limitations in the reviews: The summaries focus heavily on staff demeanor, cleanliness, maintenance, and safety, but they do not provide information about important operational areas such as dining quality, specific health or clinical services, activity programming, transportation, or medication management. Because these areas are not mentioned, no conclusions can be drawn about them from the provided data. Interested parties should seek additional reviews or ask the community directly about programming, menus, clinical staffing, and enrichment activities.

    Conclusion and recommendation: The reviews present a mostly positive picture — professional, friendly staff; a clean, well-kept, and secure property; and generally happy residents who find the community comfortable and a great place to live. However, the single allegation of corruption is a notable outlier that deserves direct inquiry. Overall, the facility appears strong in hospitality, maintenance, and safety, but prospective residents should do targeted follow-up on management practices and request information about areas not covered in these summaries (dining, medical services, and activities) before making a final decision.

    Location

    Map showing location of Runnymede Gardens Apartments

    About Runnymede Gardens Apartments

    Runnymede Gardens Apartments sits close to City Hall, the main library, a post office, and county offices for housing, social services, and health services, so you'll find what you need nearby, and it's got 78 one-bedroom units meant for seniors, with income-based rent around 30% of your monthly income, since it's a Section 8 (202) property focusing on very low-income people age 62 and older, and you'll need to provide things like proof of income, a driver's license, Social Security card, and references for the application. The building gives you independent living but also offers support for activities like bathing, dressing, medication management, and memory care for Alzheimer's and dementia, which helps cut down confusion and wandering for those who need it, plus assisted living services if it's required. Nutritious meals, planned by chefs and meal planners, aim for a balanced diet with all the needed vitamins and minerals. There's on-site mail delivery, fire alarms and smoke detectors, laundry rooms on every floor, elevator access for those who need it, and at least one accessible unit, with gated parking for residents. It's a smoke-free place, and the staff have made a name for being friendly, kind, and joyful with residents and visitors. They hold activities to encourage social, mental, and physical wellbeing and use a computer center, community room, and resident lounges on the second and third floors for gatherings and learning. Runnymede Gardens Apartments has received awards for quality, and it keeps up maintenance and access for everyone, with resources for caregivers and tips for staying healthy, so it tries to make sure seniors can live with as much comfort, safety, and support as possible.

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