Pricing ranges from
    $6,045 – 7,858/month

    Carroll's Residential Care

    655 S Mollison Ave, El Cajon, CA, 92020
    2.7 · 10 reviews
    • Assisted living

    Pricing

    $6,045+/moSemi-privateAssisted Living
    $7,254+/mo1 BedroomAssisted Living
    $7,858+/moStudioAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.70 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      2.7
    • Meals

      2.5
    • Building

      2.9
    • Value

      2.5

    Location

    Map showing location of Carroll's Residential Care

    About Carroll's Residential Care

    Carroll's Residential Care sits at 655 S Mollison Ave in El Cajon, where folks can take tours to see what life there is like, and if they want, there's a map and information request for families to use, which helps them learn about the place before making choices. The community welcomes residents who use Medicaid and is licensed for up to 144 people, so it's a bigger place but still tries to feel homey, and it has staff on site day and night, including nurses and caregivers who help with everything from bathing and dressing to managing medicine or insulin for diabetes. Some folks come just for respite care if they need a break, but it's also set up for longer stays, with options including memory care, independent living, assisted living, and even nursing home care, plus home care services.

    The buildings have rooms that can be furnished and come with private bathrooms, air conditioning, cable TV, high-speed internet, and sometimes a kitchenette, which makes things more comfortable and lets everyone feel a bit more independent if they want, though help is always available. The staff offers support for those who can't get around very well, including non-ambulatory care and wheelchair help, and if someone needs help moving from bed to wheelchair or with other mobility needs, staff are always close by in case of emergencies.

    You're not on your own, since there are plenty of housekeeping, laundry, and move-in help services, and families get support too. Meals are prepared by a professional chef and are served restaurant-style, but people can eat all day if that suits them, and there are always choices for allergies or diabetes so nobody's left out at mealtimes. The dining program is meant to take the worry out of cooking but still give people good options, and eating together in the community dining rooms gives folks a chance to make friends.

    There are a bunch of ways to stay busy, with scheduled activities-some inside, some outside, and some even off campus-with arts, music rooms, movie nights, clubs, fitness groups, devotional times for spiritual support, and places to just sit and chat like the library, game room, or outdoor paths. The community tries to keep everyone engaged and moving, with a fitness room, wellness center, salon, and transportation into town for local events, plus special programs so residents can keep doing things they've always liked, or try something new.

    Residents can take part in continuing care programs if their needs change, so people don't have to move if they develop memory needs or need more medical care, since Carroll's offers Alzheimer's care, diabetic and incontinence help, plus 24-hour supervision and support. The place is fully licensed by the State and covers a range of support, allowing residents of different abilities to stay safe, active, and as independent as possible. It's a supportive, friendly environment where each person gets attention and help based on what they need, and families can feel confident that their loved ones are cared for in a community that values comfort and respect.

    People often ask...

    State of California Inspection Reports

    33

    Inspections

    0

    Type A Citations

    0

    Type B Citations

    6

    Years of reports

    29 Jul 2024
    Confirmed compliance with regulations, including staff training, resident care, health and safety protocols.
    03 Jun 2024
    Determined that allegations regarding inadequate hygiene care and failure to report a change in a resident's condition were not supported by evidence. Investigated claims included a review of resident capabilities, staff actions, and medical evaluations, resulting in findings that did not confirm the alleged violations.
    05 Mar 2024
    Addressed and resolved an allegation regarding plumbing disrepair following a prompt response and satisfaction from complainant.
    13 Feb 2024
    Confirmed that staff ensures residents receive mail correspondence in a timely manner.
    31 Jan 2024
    Investigated allegations of a resident being sexually assaulted by another resident due to lack of supervision; found insufficient evidence to confirm the claim, noting inconsistent statements and a lack of witnesses.
    12 Dec 2023
    Investigated an allegation that staff threatened to evict a resident for having an unkempt room; determined that there was no evidence to support the claim, and the reminder about keeping rooms clean was consistent with house rules.
    12 Dec 2023
    Investigated an unsubstantiated allegation concerning staff not meeting a resident's incontinence needs, with no evidence found to support the claim. Interviews and documentation indicated the resident could manage their care independently.
    13 Nov 2023
    Found no deficiencies or issues during the visit following a reported incident. Residents were safe during the inspection.
    26 Sept 2023
    Investigated allegations of staff misconduct and neglect were found to be unsubstantiated after interviews with residents and staff at the facility.
    20 Sept 2023
    Interviews with residents and staff were conducted, and facility records were obtained during a follow-up visit by a Licensing Program Analyst.
    21 Aug 2023
    Confirmed allegations including inoperable air conditioner units, unapproved menus, and bed bugs were unsubstantiated, but a missing money claim was unresolved.
    08 Aug 2023
    Investigated complaint of bed bugs at the facility, found insufficient evidence to support the allegation. Residents and staff confirmed no presence of bedbugs during the visit.
    08 Aug 2023
    Investigated the allegation that the property owner did not maintain control of the property and determined it to be unfounded, with adequate control observed through an interim management agreement.
    14 Jul 2023
    No immediate safety concerns were found during the visit, but one technical violation was identified regarding the facility's Theft and Loss policy.
    14 Jul 2023
    Conducted unannounced visit to evaluate compliance with regulations, facility found to meet requirements for resident care and safety.
    23 Jun 2023
    Confirmed successful completion of COMP II with understanding of regulatory requirements and key operational areas.
    08 May 2023
    Investigated an incident where a resident left the facility and was later found at a local hospital. No deficiencies were observed during the visit.
    29 Mar 2023
    Confirmed allegations of pest infestations in residents' rooms were unsubstantiated, and staff members were found to have treated residents with dignity.
    29 Mar 2023
    Investigated allegations of financial abuse, poor safeguarding of personal belongings, disrepair of the ceiling, and lack of dignity in resident treatment, finding no sufficient evidence to support any of them.
    29 Mar 2023
    Allegation of unlawful eviction of a resident was investigated and found to be unsubstantiated after interviews, observations, and records review.
    27 Feb 2023
    Investigated complaint of bed bugs; not enough evidence to prove allegation. Residents and staff interviewed, no signs of infestation.
    20 Oct 2022
    Investigated alleged incident of resident leaving the facility without notification and suffering injury, but found insufficient evidence to support the allegations.
    08 Jun 2022
    Investigated allegation of staff failure to administer medication as prescribed. No evidence found to support the allegation.
    02 Jun 2022
    Confirmed two instances of individuals leaving the facility without authorization. Staff followed proper procedures and protocols in response to the incidents.
    16 Mar 2022
    Confirmed compliance with infection control practices and COVID-19 mitigation measures.
    25 Feb 2022
    Dismissed unfounded allegation of resident being AWOL due to staff unawareness; resident was found at hospital after being taken in by concerned citizen, returning the following day.
    25 Nov 2020
    No deficiencies were identified during the visit, and technical assistance was provided to the facility.
    07 May 2020
    Confirmed the removal of an individual from the facility following a video call inspection with no deficiencies cited.
    18 Feb 2020
    Conducted inspection of facility, found no deficiencies. All areas evaluated met regulatory requirements.
    31 Jan 2020
    Investigated allegations included neglect leading to a resident's death, staff yelling at a resident, lack of resident checks, falling ceiling portions, lack of laundry service, and unclean linens. Found insufficient evidence to prove these allegations occurred.
    13 Jan 2020
    Interviews and records reviewed did not support allegations of abuse or neglect. No evidence of physical or verbal mistreatment was found. Additionally, allegations of personal items being lost or stolen were unfounded, as no items placed in the care of the facility were lost or stolen.
    10 Oct 2019
    Determined allegations about medication accessibility and food service were not supported by sufficient evidence after interviews, documentation, and observation. Confirmed that residents received assistance with medical appointments, routine meals, and snacks were provided adequately.
    10 Oct 2019
    Confirmed compliance with regulations during a recent visit.
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