Overall sentiment: The reviews for Crestview Manor are overwhelmingly positive, emphasizing a warm, home-like culture supported by attentive, compassionate staff. Most reviewers describe the facility as a small, secure assisted living community (roughly 35 residents) housed in a historic Scripps family home that has been well maintained. Positive themes repeat frequently: kind and proactive caregivers, a family atmosphere, clean rooms and grounds, beautiful long-range views from a large porch, and dining in a formal, linen-covered dining room. Many reviewers explicitly recommend visiting and highlight improvements in resident wellbeing after moving in, including better mobility, stronger walking, and increased calmness and happiness.
Care quality and staff: Reviews consistently praise the caregiving team for professionalism, competence, and compassion. Specific care services commonly noted include help with bathing and dressing, medication management, personalized morning care, and escorted meals. Caregivers are described as attentive, proactive with health updates to families, and willing to go above and beyond. Multiple reviewers credited staff with improving residents’ balance and mobility (some noted better walking with a walker). Personalization of care and the family-like approach are recurring positives.
Facilities and environment: Crestview Manor’s historic character is a major selling point — reviewers frequently describe the building as charming, rambling, and meticulously kept. Grounds and landscaping receive strong praise, as do the views and abundant sunshine. The facility is small and secure, which reviewers say contributes to a calm, home-like atmosphere and close resident camaraderie. Cleanliness is emphasized repeatedly. That said, the historic layout produces trade-offs: some rooms are described as small and certain bathrooms (bathtubs with seated showers) are less ideal for residents with significant mobility limitations. Accessibility can be uneven — reviewers note hills, ramps, and varying room layouts, so individual unit selection matters. There’s no pool or spa, and the building is not particularly modern, which some families may prefer or not.
Dining and activities: Dining is frequently praised — reviewers describe well-prepared, varied meals, a rotating menu (noted as every six weeks), three meals per day, and a pleasant dining room experience (linen tablecloths, views). Several reviewers explicitly say residents “love the food.” Activity programming is active and social: recurring offerings include BINGO, exercise classes, crafts, singing old songs with live piano music, church/religious services, and seasonal music (Christmas carols). A library and camaraderie among residents are also mentioned. While current reviews highlight a lively activity schedule, some noted that activities were limited during COVID, which appears to have been a time-bound constraint rather than an ongoing issue.
Management, communication, and logistics: Communication and responsiveness from staff and management are highlighted by families — reviewers mention proactive health updates and attentive coordination of residents’ daily needs. Housekeeping and laundry-related services are in place, and reviewers note twice-weekly baths as part of personal care routines. Pricing is mentioned in several reviews; one example quoted $3,500/month, and multiple reviewers characterize the facility as reasonably priced or very affordable relative to the care and atmosphere provided.
Notable patterns and concerns: The dominant pattern is satisfaction with care, atmosphere, food, and staff. The most common concerns are structural and accessibility-related: room size, bathroom configuration (bathtubs with seated showers), and the challenge of hills/ramps given the property’s topography and historic layout. The building’s historic nature is simultaneously a pro (charm, views, maintained grounds) and a con (not modern, potential mobility constraints). Only one review fragment used strong negative language (“Old, stinky, depressing”); this appears isolated compared with the large volume of positive comments but should be investigated further by prospective families during a tour. Another recurring historical note is that activities were curtailed during COVID — prospective families should confirm current activity levels.
Recommendation guidance: For prospective residents and families seeking a small, secure assisted living setting with a strong, family-oriented staff, attractive views, engaging social programming (including live piano music), and well-regarded dining, Crestview Manor reads as a strong option. Those who have significant mobility impairments should tour specific units to assess room size, bathroom configuration, and building access (ramps/hills) to ensure a good fit. Also confirm unit privacy (private vs. shared rooms), current activity schedules post-COVID, and exact pricing for the desired apartment. Overall, reviews depict Crestview Manor as a well-kept, compassionate community with reliable care and a homelike atmosphere, with some accessibility limitations typical of historic properties.