Overall sentiment across the reviews for Frye's Care Home is strongly positive, with multiple reviewers praising the level of personal attention, empathy, and day-to-day care residents receive. Many comments describe caregivers as compassionate and dedicated, often going beyond basic duties (for example, staff sitting with residents and providing emotional support). Specific staff members are named and praised — Teara is singled out for empathy and responsiveness, and another staffer, Dolly, receives positive mention — which reinforces a perception of individualized, relationship-driven care. Several reviewers describe a personalized care plan and regular communication that gives families peace of mind.
Staffing and leadership are consistently highlighted as strengths. Reviewers frequently note owner involvement on a daily basis and describe a long-tenured team that runs a "tight ship." This stability is associated with attentive service and continuity for residents. The home-like, non-institutional atmosphere is repeatedly emphasized; residents and families appreciate that the environment feels domestic rather than clinical. Cleanliness is mentioned repeatedly and rooms are described as tidy and restful. Multiple reviews reference long stays and strong resident happiness (including a two-year residency and weekly family visits), further suggesting continuity and resident satisfaction.
Facility features and services are also strong positives. Several reviews describe private or larger rooms with attached bathrooms (though layout can vary and one review mentions a large shared room with a bathroom). Dining is mentioned positively: three meals a day with good variety and generally favorable comments about food and service. Practical services such as laundry and transportation to medical appointments or community outings are provided, and social programming appears active — bingo, live music (piano/accordion), day trips, and family activities are all cited. The home’s proximity to a market and a calm, restful ambiance are additional conveniences noted by reviewers.
There are, however, a few recurring concerns to weigh alongside the praise. The most concrete limitation mentioned is the absence of an on-site nurse, which reviewers explicitly note; families needing frequent clinical oversight should confirm medical staffing arrangements. Cost is another recurring drawback: multiple reviews call out a high price, and the facility has a waitlist, signaling both strong demand and potential access challenges. While many reviews commend communication and responsiveness, at least one review reports poor communication and inaccessible or unresponsive management with concern about a resident — an outlier but important to consider, as it contrasts sharply with the otherwise steady reports of constant communication and responsiveness.
In summary, Frye's Care Home appears to deliver consistently compassionate, personalized, and home-like care with active leadership and stable staff, strong social programming, reliable basic services (meals, laundry, transportation), and generally clean, comfortable accommodations. The main trade-offs identified by reviewers are cost, limited immediate availability due to a waitlist, variability in room layouts, and the lack of an on-site nurse; additionally, there is at least one report of management communication problems that prospective residents or families should clarify in person. For families seeking a warm, attentive, small-home environment and who do not require continuous onsite nursing, reviewers overwhelmingly recommend Frye's Care Home, while those with higher medical needs or tight budgets should verify staffing and costs before committing.
