I moved my parent in eight months ago and have been very pleased. The staff is warm, professional and genuinely caring; the community is beautiful and modern with excellent amenities (restaurant-style dining, gym, coffee bar, salon) and a full calendar of activities. My loved one is happy, healthy, well cared for, and I recommend this community.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Responsive front-line staff during routine interactions
Cons
Chronic understaffing and insufficient caregiver-to-resident ratios
High staff and management turnover
Inconsistent dining quality and meal-service reliability
Delayed emergency-response and pendant-call responsiveness
Gaps in dementia-care supervision and clinical oversight
Weak communication and administrative responsiveness
Billing and invoicing transparency problems
Limited dietary-accommodation execution
Perceived high cost relative to delivered value
Allegations of unethical marketing and review manipulation
Summary of reviews
Oakmont of Westpark presents as a newer, hotel-like senior living community with many elements that reviewers and families describe positively. The building, common areas and private apartments are frequently characterized as modern, bright and well maintained. On-site amenities are extensive — reviewers cited a fitness center, movie theater, library, salon, bar/lounge, outdoor patios and landscaped grounds — and the activity program appears robust, with daily exercise, arts, field trips, bus rides, games, happy hours and special events that contribute to a lively social environment and a strong sense of community.
Care and frontline staff receive consistently strong praise for compassion and individualized attention. Many families highlighted med techs, nurses and caregivers who are attentive by name and go beyond expectations to support residents’ well‑being. These positive staff interactions are often cited as creating a family-like atmosphere and giving families peace of mind. However, a recurring operational concern is staffing levels and turnover. Reviewers described persistent understaffing and frequent personnel changes among both caregiving and management teams; these patterns were linked to delayed responses to call pendants, slower assistance, and situational lapses in supervision — particularly in areas requiring close observation, such as memory care.
Dining and nutrition are mixed strengths. The community markets restaurant-style dining and many reviewers praised the dining room atmosphere, fresh ingredients and helpful servers; some families described meaningful improvements in residents’ appetite and weight. At the same time, others reported inconsistent food quality, cold or poorly prepared meals, long meal-service times, and difficulties executing specialized dietary needs (for example, gluten-free accommodations). These inconsistencies suggest variability in kitchen execution and service continuity rather than a uniform dining experience.
Management, billing and administrative processes emerge as another mixed area. Positive interactions with tour staff, activity directors and certain on-site leaders are noted, but reviewers also reported communication breakdowns, high turnover in leadership roles, billing disputes (including invoicing delays and unexpected charges), and perceived lack of follow-through on administrative commitments. There are also allegations concerning marketing and review practices; such claims warrant careful scrutiny and, if they are a concern for a prospective resident, direct inquiry with the provider and review of regulatory or inspection records.
Overall, Oakmont of Westpark appears well suited for prospective residents who prioritize a modern facility, broad amenities, an active social program and caregivers who demonstrate compassion in day-to-day interactions. At the same time, prospective residents and families should perform due diligence around staffing ratios and stability, emergency-response protocols, dementia-care supervision, dietary accommodations, and contractual/billing terms. Recommended steps before committing include asking for current staffing ratios, metrics on pendant response times and incident rates, menu and dietary management procedures, examples of continuity plans for leadership turnover, and recent survey or inspection reports to verify administrative and clinical practices.
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Location
Oakmont of Westpark is located at 2400 Pleasant Grove Blvd, Roseville, CA, 95747.
About Oakmont of Westpark
Oakmont of Westpark sits on Pleasant Grove Blvd in Roseville, CA, where people can find a modern yet cozy place to live, and the grounds are green and the building's well kept, with big windows looking out over the gardens and a bunch of patios and spaces both inside and out where folks can enjoy the weather or sit and talk with neighbors, and there's a choice of different floor plans like Pine, Redwood I, Madrone, and Sequoia, with living options from a simple studio all the way to spacious two-bedroom apartments, some of the largest you'll find at senior communities. All residents get dining, housekeeping, transportation, cable, Wi-Fi, utilities, and an emergency response system included, meaning there aren't surprises with extra bills, and there's a full calendar of activities for people who like to stay busy with something to do every day, whether that's in the private movie theater, at the salon, out tending to the gardens, or in the shared social rooms playing games or just chatting with friends.
Oakmont of Westpark offers a full range of care, so someone can move in for independent living when they're active and healthy and then transition to assisted living, memory care, or even skilled nursing when health needs change, all on the same campus. There's a team of full-time nurses and a full-time medical team right there on site, so help's always available, day or night, whether it's for simple medication reminders, help with daily tasks, or more advanced care. The community has a wellness center, and staff run a comprehensive Diabetic Wellness Program too, giving extra attention to anyone who needs specific help with health, especially regarding diabetes. Memory care services support those living with Alzheimer's or other forms of dementia through secure spaces, personalized care plans, and specialized activities aimed at keeping everyone engaged and safe. Skilled nursing is also available for folks needing higher levels of medical attention.
Food at Oakmont of Westpark gets a lot of attention, with an executive chef and a team who've trained at top culinary schools, serving meals restaurant-style with lots of choices, whether someone's looking for something familiar or wanting to try something new, and caregivers are around to help if someone needs extra assistance getting to the dining room or following a special diet. The community keeps safety in mind, with a secured setting in both assisted living and memory care, so families can feel better knowing their loved ones are looked after. Families and residents can take scheduled tours or look at floor plans, photos, and videos in the community's gallery to get a better understanding of where they might like to live.
Besides regular daily help like personal care and reminders, Oakmont of Westpark offers lots of opportunities for residents to try new things, get involved in group activities, and feel part of a friendly, welcoming community, where everyone's treated with dignity and patience, whether they need a lot of support or very little at all. Caregivers give personalized attention, aiming to help each resident live as independently as possible, and the goal is always to keep people feeling comfortable, safe, and supported through all stages of aging. Anyone interested can find plenty of details about rooms, services, and activities available right on the campus, and most people say the atmosphere feels peaceful and positive, a place where both residents and families can have some peace of mind. Oakmont of Westpark is part of Oakmont Senior Living and is set up as a luxury senior living community, but what stands out most is the effort to offer thorough care, honest support, and a nice place for seniors to call home.
Founded in 2001 by Bill Gallaher, Oakmont Senior Living has emerged as a nationally recognized leader in luxury senior living, headquartered in Windsor, California. The family-owned and operated company has grown to serve over 8,000 seniors across 80 luxury communities throughout California, Nevada, and Hawaii, generating annual revenue of $750 million. Oakmont Management Group, established in 2012 as the sole operator of these luxury communities, works in partnership with the Gallaher Family development company, which has been building seniors housing since the 1990s. The company has achieved remarkable growth, adding 1,811 units to its portfolio between 2024 and 2025, ranking No. 12 on the ASHA 50 list of largest senior living operators.
Oakmont provides comprehensive care services including assisted living, memory care, and retirement living, with a company-wide focus on individualized attention and luxury amenities. Their premier communities feature wellness centers, assistance with personal care, medication management, award-winning culinary programs, movie theaters, and pet therapy. The company has pioneered innovative programs such as virtual reality therapy using the Rendever platform, allowing seniors with Alzheimer's and dementia to relive past experiences and participate in new adventures. Their signature Traditions memory care neighborhoods provide individualized 24-hour care by providers trained in dementia education, offering daily reminiscence activities designed to help older adults recall positive memories.
Oakmont's mission centers on delivering meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture anchored in five core values: authenticity, teamwork, compassion, commitment, and resilience. The company maintains an unwavering commitment to excellence, integrity, and high standards of service, with a philosophy of creating communities where residents can continue living even as their needs change. Their approach emphasizes creating safe, nurturing environments where both residents and team members can be the most authentic versions of themselves, fostering a culture that treats residents like family while maintaining luxury standards.
Oakmont's industry leadership has been recognized through numerous achievements, including ranking among the nation's largest operators and maintaining a 97 percent occupancy rate across their portfolio. The company was a 2022 Yass Prize finalist for innovation in education, and their SVP of Human Resources was inducted into McKnight's 2023 Hall of Honor for excellence in talent development. Recent strategic partnerships include an expanded relationship with Welltower and the launch of the Ivy Living brand, alongside major real estate transactions involving Healthpeak's $1.3 billion acquisition of 24 Oakmont communities. These partnerships and recognitions underscore Oakmont's position as an industry innovator committed to setting new standards in luxury senior living while maintaining their foundational values of personalized care and exceptional service.
People often ask...
Oakmont of Westpark offers competitive pricing, with rates starting at a cost of $3,595 per month.
Oakmont of Westpark offers independent living, assisted living, memory care, and board and care.
There are 51 photos of Oakmont of Westpark on Mirador.
Yes, Oakmont of Westpark allows residents to age in place and adjust their level of care as needed.
The full address for this community is 2400 Pleasant Grove Blvd, Roseville, CA 95747.
No, Oakmont of Westpark does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Found no deficiencies. Reviewed an incident report and related materials; no further information was required.
18 Mar 2026Complaint
18 Mar 2026Complaint
Investigated the allegation that staff left a resident in soiled briefs for an extended period and that staff did not report incidents to the responsible party.
19 Feb 2026Complaint
19 Feb 2026Complaint
Investigated refund handling, call response times, and room cleaning. Findings showed the refund was issued to the resident's estate, call responses had some delays reported but were generally prompt, and there was limited documentation of routine carpet cleaning.
29 Jan 2026Inspection
29 Jan 2026Inspection
Found no deficiencies cited; health and safety risks were not observed during the visit.
02 Dec 2025Inspection
02 Dec 2025Inspection
Observed no deficiencies cited during a case management visit after reviewing documentation and interviewing the administrator regarding the incident and a resident concern.
16 Oct 2025Inspection
16 Oct 2025Inspection
Found no deficiencies during the visit. No concerns were noted.
01 Jul 2025Complaint
01 Jul 2025Complaint
Investigated two allegations of staff verbally abusing residents and not ensuring wheelchair safety; found no evidence supporting either allegation.
15 May 2025Complaint
15 May 2025Complaint
Found the allegations about incontinence care, following physician orders, medication management, and refunds to be unsubstantiated after review.
02 Apr 2025Complaint
02 Apr 2025Complaint
Found that a resident’s room was not kept clean and sanitary and smelled of urine, and that a 30-pound weight loss over six months was not reported to the physician or responsible party.
Type B87303(a)
Type B87466.6(a)
05 Mar 2025Complaint
05 Mar 2025Complaint
Investigated allegation that a resident sustained frequent falls and bruises. Findings indicated fall risk assessments and monitoring measures were in place.
12 Feb 2025Inspection
12 Feb 2025Inspection
Observed compliance with applicable regulations; no deficiencies were cited.
13 Nov 2024Complaint
13 Nov 2024Complaint
Investigated an allegation that a staff member handled a resident in a rough manner.
13 Aug 2024Complaint
13 Aug 2024Complaint
Found the allegations that care was not provided, residents were overly medicated, and staff performed RN tasks without qualifications unfounded.
13 Aug 2024Complaint
13 Aug 2024Complaint
Investigated two complaints about staff behavior toward residents; both were unfounded.
15 May 2024Inspection
15 May 2024Inspection
Observed that proper protocol was followed regarding the incident. No deficiencies were cited.
25 Jan 2024Inspection
25 Jan 2024Inspection
Identified a deficiency in criminal record clearance for one staff member and noted that not all staff were fingerprint cleared.
Type B87355(e)(3)
Type B1569.17(b)
Type B87355(c)
24 Jan 2024Inspection
24 Jan 2024Inspection
Observed 83 residents, including 6 receiving hospice care. Noted that not all care staff had current CPR and first aid certificates, and time constraints prevented completing the visit.
24 Oct 2023Complaint
24 Oct 2023Complaint
Investigated a claim that staff financially abused a resident. Found that safeguards for a resident's cash resources and valuables were not followed.
Type B87217(b)
24 Oct 2023Complaint
24 Oct 2023Complaint
Investigated allegations that a resident's condition change wasn't noticed, the resident wasn't assisted to eat, medical care wasn't sought, and the resident's needs weren't met. Found insufficient evidence to support these concerns.
16 Oct 2023Inspection
16 Oct 2023Inspection
Confirmed an immediate exclusion order prohibiting a staff member from contact with clients in any licensed setting, effective 10/16/2023.
16 Oct 2023Inspection
16 Oct 2023Inspection
Investigated a death report through an unannounced case management visit. No deficiencies were cited.
26 Jul 2023Complaint
26 Jul 2023Complaint
Found that the allegation that staff did not ensure a healthful environment for residents was unfounded.
29 Jun 2023Complaint
29 Jun 2023Complaint
Found that the resident's responsible party did not receive the requested documents at the time of the complaint, and the documents were released later.
27 Jun 2023Complaint
27 Jun 2023Complaint
Investigated an allegation that staff did not provide copies of resident's records to the resident's representative. Found the admissions agreement allegation unfounded.
Type B87506(c)(1)(c)
07 Jun 2023Complaint
07 Jun 2023Complaint
Investigated injections and glucose testing not performed by an appropriately skilled professional, and delays in responding to residents' needs. Evidence did not prove mishandling of medications.
Type A87629(b)(1)
Type B87411(a)
19 Apr 2023Inspection
19 Apr 2023Inspection
Investigated an allegation related to a different facility license; the allegation was not directed to this location.
19 Apr 2023Complaint
19 Apr 2023Complaint
Determined that the allegation that staff financially abuse a resident occurred prior to licensure and does not apply to the current licensee.
19 Apr 2023Complaint
19 Apr 2023Complaint
Determined that the allegation that there was insufficient staff to meet residents' needs was made prior to licensure and does not apply to the current licensee.
18 Apr 2023Complaint
18 Apr 2023Complaint
Investigated the allegation that lack of care and supervision allowed a resident to assault another resident, resulting in hospitalization, and that a resident barricaded a door. Also reviewed an allegation that a resident suffered multiple falls while in care.
Type A87468.1(a)(2)
Type A87466
02 Feb 2023Inspection
02 Feb 2023Inspection
Observed no health or safety violations and infection control was in substantial compliance.
29 Dec 2022Complaint
29 Dec 2022Complaint
Investigated three specific allegations: failure to seek medical treatment; not enough staff to meet residents' needs; and care plans not updated in a timely manner. All three were unfounded.
29 Dec 2022Complaint
29 Dec 2022Complaint
Investigated three allegations about staff treating residents with dignity, supervising meals, and meeting incontinence needs. Found no evidence to support them.
29 Dec 2022Complaint
29 Dec 2022Complaint
Investigated a set of resident care allegations following a July 2022 fall; found that staff responses were timely and care needs were addressed.
09 Dec 2022Inspection
09 Dec 2022Inspection
Identified a fire clearance issue related to delayed egress. The site appeared clean and well maintained with no deficiencies observed.
28 Nov 2022Inspection
28 Nov 2022Inspection
Observed that the applicant and administrator completed COMP II and demonstrated understanding of licensing topics including operation, staff qualifications, applicant qualifications, and program policy.
20 Oct 2022Complaint
20 Oct 2022Complaint
Found that staff reportedly ignored resident call pages and concerns of neglect were investigated. Interviews and observations did not prove or disprove the allegation.
20 Oct 2022Complaint
20 Oct 2022Complaint
Investigated allegations that medications were not properly secured, call pendants were not answered, and staff spoke inappropriately to a resident; findings could not prove or disprove these claims.
20 Oct 2022Complaint
20 Oct 2022Complaint
Investigated an allegation that staff failed to call 911 in a timely manner and concerns about CPR performance and record-keeping. Findings showed the timing of the 911 call could not be determined and CPR was performed by one caregiver with others assisting briefly.
03 Oct 2022Complaint
03 Oct 2022Complaint
Investigated the allegation that meals were not delivered timely or in a healthful manner, transportation wasn't provided reliably as agreed in residents' admission agreements, and licensing reports weren't posted for public view; all were unfounded.
Type B1569.38
03 Oct 2022Complaint
03 Oct 2022Complaint
Investigated two allegations about staff not assisting with residents' ADLs and not promptly responding to call buttons; found those allegations unsubstantiated.
03 Oct 2022Complaint
03 Oct 2022Complaint
Found that the allegations regarding residents being served raw food, meals with hair in them, and inadequate portions were unfounded.
03 Oct 2022Complaint
03 Oct 2022Complaint
Investigated allegations that there was not enough staff to meet residents' needs, staff were verbally abusive toward residents, dietary needs were not followed, cleaning was insufficient, and meals were served at incorrect temperatures. All allegations were unfounded.
03 Oct 2022Complaint
03 Oct 2022Complaint
Investigated the allegation that COVID-19 protocol was not followed and found it unfounded.
03 Oct 2022Complaint
03 Oct 2022Complaint
Concluded that the allegation about staff not checking on residents and the allegation about staff giving false statements were unfounded.
02 Aug 2022Inspection
02 Aug 2022Inspection
Identified an AWOL incident where a resident with dementia left the premises unassisted, posing a safety risk; found that staffing did not ensure adequate supervision for residents with dementia.
Type A87705(c)(4)
20 May 2022Inspection
20 May 2022Inspection
Identified an amendment to a prior complaint and an additional citation related to the 04/14/2022 matter.
03 May 2022Complaint
03 May 2022Complaint
Investigated the allegation that staff restrained a resident and the allegation that bruises were not reported.
Type A87468.1(a)(1)
03 May 2022Inspection
03 May 2022Inspection
Investigated an unexpected resident death and related incident reporting, and gathered information about the resident and reporting requirements.
28 Apr 2022Complaint
28 Apr 2022Complaint
Investigated the allegation of overbilling in the admission agreement and found it unfounded.
14 Apr 2022Complaint
14 Apr 2022Complaint
Investigated complaints about resident hygiene, dirty rooms and bedding, clothing laundering, safeguarding personal belongings, staffing, and incident reporting. Found issues across multiple areas.
Type A87468.1(a)(2)
Type A87464(f)(4)
14 Apr 2022Complaint
14 Apr 2022Complaint
Investigated allegation that marijuana was smoked inside the Memory Care Unit; found no evidence of smoking and concluded the allegation was unfounded.
07 Apr 2022Complaint
07 Apr 2022Complaint
Investigated the allegation that staff do not maintain complete records for residents in care; four resident files reviewed on 03/16/2022 were complete, and the investigator could not determine whether records were missing prior to that date.
18 Mar 2022Inspection
18 Mar 2022Inspection
Observed no health, safety, or personal rights violations. Found infection control in substantial compliance.
16 Mar 2022Complaint
16 Mar 2022Complaint
Investigated the allegation that COVID-19 protocol wasn't followed. Interviews indicated visitors sometimes removed masks when staff weren't nearby, while administrators scheduled discussions with visitors to reinforce mask mandates, and it appeared to help.
08 Nov 2021Complaint
08 Nov 2021Complaint
Investigated allegations that staff did not respond to changes in a resident's condition, the resident sustained injuries and multiple falls, there was inadequate supervision, staff were not adequately trained to transfer, and activities were not provided.
Type B87463(c)
11 Mar 2021Inspection
11 Mar 2021Inspection
Reviewed the prelicensing visit, identified a two-floor site with a first-floor memory care unit, an outside courtyard, and a total capacity of 142 residents; determined that it met all regulations.
04 Feb 2021Inspection
04 Feb 2021Inspection
Confirmed applicant and administrator completed COMP II, identities verified, and understanding of Title 22 confirmed; understanding covered operation details, staff qualifications and responsibilities, applicant and administrator qualifications, program policies (abuse, admission agreement, medication management, reporting incidents to CCL, restricted and prohibited conditions), grievances and community resources, physical plant and food service, and required application documents (criminal record clearance, health screening, fire clearance, First Aid/CPR certificate, administrator certificate, financial verification, pre-licensing inspection, compliance history, and control of property).
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Oakmont of Westpark. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oakmont of Westpark directly. There is no cost for this service. We are compensated by the community you select.
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