Personalized meal options and dietary accommodations
Active social atmosphere and community events
Memory care and secured care options
Technology-enabled conveniences (electronic kiosks, digital programming)
Concierge and resident services support
Coordinated move-in and settling assistance
Safety features and secure access
Convenient location near shops and community resources
Transparent daily/ monthly activity calendars
Cons
High overall cost and complex fee structure
Significant upfront move-in deposits with restrictive refund terms
Staffing instability and workforce shortages
Inconsistent care continuity and responsiveness
Variable memory-care program quality and safety oversight
Limited on-site clinical/medical services and procedures
Opaque billing and contract-enforcement practices
Dining service variability during staffing disruptions
Rigid discharge and notice-enforcement procedures
Occasional lapses in belongings tracking and staff attentiveness
Summary of reviews
Atria at Foster Square presents as a modern, upscale senior living community with strong emphasis on hospitality-style services, amenities and social programming. Reviewers consistently highlight a clean, well-maintained environment, contemporary apartments and an extensive set of on-site facilities (movie theater, spa, exercise studios, salon, library and activity rooms). Dining is frequently described as restaurant-quality with chef-driven specials and individualized options. Many families note proactive concierge/resident services, regular housekeeping and laundry, and transportation support for medical appointments.
Staff performance is a prominent strength where noted: descriptions emphasize professionalism, warmth, respectful interactions and active family communication. Several accounts describe well-trained teams who know residents personally and provide coordinated care planning. At the same time, a recurring theme is staffing instability — turnover and staffing shortages that produce variability in responsiveness, occasional long waits for assistance, and uneven attentiveness. Those operational gaps are associated in some accounts with concerns about fall prevention, emergency response timeliness, and items like belongings tracking.
Programming and activities are another strong area. On-site offerings are broad and creative, with daily calendars, happy hours, arts and crafts, exercise classes, outings and special events; the community is often characterized as social and activity-forward. Some reviewers observed that programming tends to favor more active or younger seniors and that off-site field trips are less frequent in certain instances, so programming fit should be evaluated against a prospective resident’s mobility and interests.
The facility’s clinical and management limitations warrant careful review. Atria at Foster Square operates primarily as a hospitality-focused assisted/independent living community rather than a full medical center: on-site clinical scope is limited (certain procedures and injections may not be available), and families should plan for external medical services when higher-level care is needed. Memory-care impressions are mixed — some families report smooth transitions and good outcomes, while others describe safety and quality concerns. Financial and administrative issues also appear as an important pattern: the community’s pricing is positioned at the premium end, move-in deposits and first-year incentives coexist with strict refund and 30-day notice clauses, and a number of families experienced disputes over deposits, billing or discharge enforcement. These are operational traits to evaluate during contracting.
Overall, Atria at Foster Square is likely to suit families seeking a high-end, activity-rich environment with strong hospitality services and robust amenities. Prospective residents and families should tour the community, request detailed contract and fee explanations, probe staffing ratios and contingency plans for clinical needs, and review the memory-care program specifically if that level of service is required. This balanced evaluation will help align expectations around cost, medical scope and the day-to-day variability that can accompany staffing fluctuations.
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Location
Atria at Foster Square is located at 707 Thayer Ln, Foster City, CA, 94404.
About Atria at Foster Square
Atria At Foster Square sits close to both the Foster City Library and Leo J. Ryan Memorial Park, so folks can enjoy walking around the area or heading out for local errands, and the city center neighborhood makes it easy to get around on foot, especially with all the greenery and artsy touches on the building. The place covers a wide range of senior living options: active adult/55+ apartments, independent living, assisted living, memory care for folks with Alzheimer's or other dementias, and even has a skilled nursing wing for extra care needs. That means someone can move in while they're independent and stay as their needs change, and the staff gives round-the-clock support that can include things like bathing, dressing, medication help, safety checks, and help with chores. Apartments have modern touches like ventless washers and dryers, stainless steel appliances, eco-friendly quartz countertops, nine-foot ceilings, big windows, and many have private balconies with nice views. Closets have custom shelves, Wi-Fi runs throughout, kitchens can handle real cooking, and baths come with high-end fixtures.
There are plenty of places to gather, eat, and relax, including the Bayview Restaurant with regionally influenced food, a cocktail lounge, outdoor dining areas for enjoying the good weather, and even a movie theater where residents catch films together. Fitness is a focus too, with an exercise center full of cardio and weight machines, a yoga studio, and instructor-led classes. Residents can sign up for art classes or book swaps, join community events like the Social Series with casino parties or live music, or just get together for hors d'oeuvres in one of the club rooms. The staff handles transportation, housekeeping, maintenance, and even helps with cooking when needed, and the place welcomes pets. There's an on-site salon and spa, accessible features for those using wheelchairs, and a courtyard with an eco-friendly green roof. Memory care has its own programs to prevent wandering and lower confusion, and there are supports built in to help folks stay connected, active, and in good spirits. The community does a yearly unannounced Quality Enhancement review to keep standards high, and every resident's care is tailored to their stage of life, aiming for comfort and safety at every step. Tours show off daily life, meal quality, and all the activities that are available. The whole design of Atria At Foster Square makes it easier for residents to live well, stay active, and connect with others, and though there's attention to detail in how things look and run, the real focus is making everyday living as full, safe, and low-stress as possible for those who choose to call it home.
Atria Senior Living, founded in 1996 and headquartered in Louisville, Kentucky, is one of North America's largest senior living providers, operating more than 230 communities across 38 U.S. states and seven Canadian provinces. Serving approximately 35,000 residents and employing over 10,000 staff members, Atria has grown from managing 20 communities to become a leader in the senior living industry with over $1.3 billion in revenue under management.
The company offers a comprehensive range of care options including independent living, assisted living, memory care, and short-term stays through multiple brands: Atria Senior Living, Holiday by Atria, Atria Retirement Canada, Atria Signature Collection, and Coterie Senior Living (a joint venture with Related Companies). Their communities are particularly concentrated along the east and west coasts, with significant presence in major metropolitan areas including New York, California, Toronto, Boston, Houston, Atlanta, Dallas, Seattle, and Portland.
Atria's philosophy centers on their belief that "People belong together®," emphasizing connection and creating homes where residents can thrive regardless of their care needs. Their signature Engage Life® program provides daily opportunities for residents to learn, socialize, stay fit, and achieve personal goals. Since 2004, Atria's pioneering Quality Enhancement program has set industry standards through bi-annual unannounced audits, focusing on both clinical excellence and resident experience.
The company's commitment to excellence has earned widespread recognition, including over 120 prestigious industry awards in 2023 alone. Notably, 49 communities received top-tier recognition awards – more than any other senior living provider nationwide. Since 2018, Atria communities have averaged less than one deficiency per state survey, demonstrating their consistent dedication to quality care and regulatory compliance. This award-winning approach, combined with their innovative in-house marketing and comprehensive employee recognition programs, positions Atria as a trusted leader in senior living solutions.
People often ask...
Atria at Foster Square offers competitive pricing, with rates starting at a cost of $6,600 per month.
Atria at Foster Square offers independent living, assisted living, and memory care.
There are 74 photos of Atria at Foster Square on Mirador.
Yes, Atria at Foster Square allows residents to age in place and adjust their level of care as needed.
The full address for this community is 707 Thayer Ln, Foster City, CA 94404.
No, Atria at Foster Square does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
License number
415601223
Status
Licensed
Facility type
Residential Care Elderly
Capacity
216 residents
Licensee
707 THAYER LESSEE LLC;ATRIA MANAGEMENT COMPANY LLC
Investigated the allegation that a staff member was under 18 while working and found it unsubstantiated.
05 Aug 2026Complaint
05 Aug 2026Complaint
Investigated the complaint and concluded that the alleged issues did not occur.
15 May 2026Inspection
15 May 2026Inspection
Conducted a pre-licensing review for change of ownership; immediate licensure was recommended pending final approval.
22 Apr 2026Inspection
22 Apr 2026Inspection
Identified no deficiencies. COMP II verified understanding of licensing requirements.
02 Dec 2025Inspection
02 Dec 2025Inspection
Found no deficiencies cited and observed appropriate safety measures and accurate resident care records.
02 Dec 2025Inspection
02 Dec 2025Inspection
Investigated an incident where a resident sustained a left shoulder fracture and required hospitalization; no deficiency was cited.
13 May 2025Inspection
13 May 2025Inspection
Identified an unwitnessed fall involving two residents and unknown medications found in their room. Both residents had multiple falls since September 2024, including a hip fracture for one; a 30-day eviction notice was issued.
10 Dec 2024Inspection
10 Dec 2024Inspection
Found that the administrator did not sign medication destruction records, and hand soap bottles were left unattended in shared bathrooms.
Type A87705(g)
Type B87465(i)
12 Sept 2024Complaint
12 Sept 2024Complaint
Identified a mismatch between the resident's facesheet birth date and other documents, with other records showing the correct date. Noted that notification about a hospital transfer was provided to the responsible party, and that charges after discharge were addressed.
Type B87506(a)
12 Sept 2024Inspection
12 Sept 2024Inspection
Observed that after an incident, a resident reported feeling safe and that staff are professional.
01 May 2024Complaint
01 May 2024Complaint
Investigated allegations that staff locked a resident's grooming items, restricting access to personal possessions and violating admission agreement terms.
Type B87468.1(a)(12)
26 Dec 2023Inspection
26 Dec 2023Inspection
Verified medications were secured, safety systems were in place, and records appeared complete. No deficiencies were noted.
05 Dec 2023Complaint
05 Dec 2023Complaint
Investigated the allegation that a pre-admission fee was not refunded and found the allegation unfounded. The money paid was applied toward monthly rent per the records.
06 Oct 2023Complaint
06 Oct 2023Complaint
Investigated heating and refund allegations; found that heating issues were addressed and a refund was issued.
13 Sept 2023Inspection
13 Sept 2023Inspection
Investigated an incident where a resident with dementia left the building and returned within minutes. The physician's report indicated the resident was not at risk for leaving unsupervised.
04 Aug 2023Complaint
04 Aug 2023Complaint
Investigated complaints about a resident's falls and care; the allegations that the resident had multiple falls, changes in condition were not observed promptly, timely medical attention wasn't sought, and the resident was left in bed for long periods were unsubstantiated.
04 Apr 2023Complaint
04 Apr 2023Complaint
Identified that in June 2022, during a morning COVID-related staffing shortage, memory care residents did not receive medications until backup staff arrived.
Type A87465(c)(2)
17 Feb 2023Complaint
17 Feb 2023Complaint
Investigated allegations that staff abandoned a resident and did not meet needs during COVID, did not follow the admission agreement, photographed a resident without consent, and shared confidential information; found these allegations to be unsubstantiated.
02 Feb 2023Inspection
02 Feb 2023Inspection
Conducted an unannounced visit to deliver an immediate exclusion letter for an employee.
09 Dec 2022Inspection
09 Dec 2022Inspection
Observed infection-control measures, entry screening, and daily monitoring in place, with PPE stocked and chemicals secured.
18 Nov 2022Complaint
18 Nov 2022Complaint
Investigated allegation of inadequate feeding; found memory care residents were prompted to self-feed with occasional hand-to-mouth assistance, and one-on-one feeding was not provided per admission agreements.
28 Sept 2022Inspection
28 Sept 2022Inspection
Investigated an incident where a resident with dementia left the premises without authorization, reviewed the resident's care plan and monitoring, and found basic services were being provided; no citations were issued.
27 Sept 2022Complaint
27 Sept 2022Complaint
Investigated two specific allegations of inadequate staffing and medication mismanagement, and found no evidence to support them.
29 Mar 2022Complaint
29 Mar 2022Complaint
Investigated a resident readmission after hospitalization and a failure to inform the resident's authorized representative. Found that reappraisal and eviction procedures were not followed and contact information was not properly updated.
Type A87224(a)(4)
Type B87468.1(a)(8)
29 Mar 2022Inspection
29 Mar 2022Inspection
Investigated a complaint about a resident’s fracture and readmission handling. Found deficiencies in records access, administrator duties, and staffing.
Type B87755(b)
Type B87755(c)
Type B87405(d)(2)
Type B87411(a)
29 Mar 2022Inspection
29 Mar 2022Inspection
Identified failure to provide a resident's medical records to the responsible party promptly, creating potential health and safety risks.
Type B87468.1(a)(9)
08 Mar 2022Complaint
08 Mar 2022Complaint
Found that the licensee did not promptly provide the responsible party with medical records and other requested documents related to a resident's injuries.
Type B87468.1(a)(9)
07 Dec 2021Inspection
07 Dec 2021Inspection
Observed infection control measures in place with most residents and staff wearing masks, and noted requests for several administrative and safety documents to be submitted by the specified deadline.
22 Nov 2021Complaint
22 Nov 2021Complaint
Investigated two allegations: one about dietary needs not being met and one about staff supervision during meals per a doctor's order. The first allegation did not have enough evidence to prove it, while the second had sufficient evidence.
Type B87611(e)
Type B87465(a)
30 Mar 2021Inspection
30 Mar 2021Inspection
Investigated a March 26, 2021 unusual incident report, interviewed the administrator, and requested supporting documents.
04 Mar 2021Complaint
04 Mar 2021Complaint
Investigated concerns about supervision during a resident fall and identified a memory care coffee table that posed a tripping hazard.
Type B87468.1(a)(2)
Type B87568.1(a)(2)
20 Jan 2021Inspection
20 Jan 2021Inspection
Found no active COVID-19 cases on-site. Earlier this month, a staff member and a resident tested positive but have since recovered, and local public health was contacted for mass testing.
24 Nov 2020Inspection
24 Nov 2020Inspection
Observed a remote technical assistance visit addressing COVID-19 protocols; noted two staff tested positive and mass testing of all staff and residents occurred with results pending, and recommendations about screening area and mask handling were discussed.
20 Nov 2020Inspection
20 Nov 2020Inspection
Observed a COVID-19–related technical assistance session addressing infection control and staffing. Two staff tested positive and were isolating, with contact tracing and surveillance testing conducted and results negative so far.
20 Aug 2020Inspection
20 Aug 2020Inspection
Found no rate increase tied to level of care; the resident remained at the same admitted level while a private caregiver’s hours were increased and paid for by the responsible party, with no billing changes. Found the department has no jurisdiction over private caregiver hours or refunds, and no deficiencies were cited.
20 Jul 2020Complaint
20 Jul 2020Complaint
Determined that the allegation regarding transportation services was unfounded; assistance was provided for arranging transportation, and reimbursement was available for costs incurred during the suspension due to COVID-19 precautions.
12 May 2020Inspection
12 May 2020Inspection
Reviewed incident occurrence on 4/26/20, resident placed in Memory Care due to progression of dementia. Resident thriving and doing well in new living arrangement.
19 Feb 2020Inspection
19 Feb 2020Inspection
Identified no deficiencies during inspection regarding an unusual incident report.
31 Jan 2020Complaint
31 Jan 2020Complaint
Substantiated allegation of a resident causing injury to another resident with a motorized cart due to failure to meet facility policy requirements.
Type B87468.1(a)(9)
Disclaimer
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