Bethesda Home

    22427 Montgomery, Hayward, CA 94541
    • Independent Living
    • Assisted Living
    • Skilled Nursing

    Caring staff, lovely grounds, recommended

    I placed my mother here and I'm very pleased - the staff are personable, attentive and knowledgeable, nurses and the administrator are caring and patient, and the facility is clean, well-kept with comfortable rooms and a healthy menu tailored to needs. The grounds are lovely (majestic redwoods, rose garden, benches) with great walking areas, outdoor activities, pets allowed and active resident programs; it's a safe, supportive community I would recommend to families.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.43·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.3
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      2.0

    Pros

    • Beautiful outdoor grounds with majestic redwood trees
    • Well-maintained gardens and rose plantings
    • Outdoor benches, picnic areas, and great walking paths
    • Active recreational programming (painting, bingo, singing)
    • Residents encouraged to garden and participate in activities
    • Festive holiday decorations and community events
    • Pet-friendly (birds, cats, fish tank) with occasional dog visits
    • Friendly, fun, and supportive community atmosphere
    • Attentive and caring direct-care staff
    • Knowledgeable, personable, and professional staff and nurses
    • Responsive and praised administration/administrator
    • Clean, well-kept facility
    • Comfortable rooms and dining area
    • Healthy menu and food tailored to dietary needs
    • Safe environment with medical help available
    • Recommended by residents and families
    • Peaceful location

    Cons

    • Some residents have difficulty adjusting to the new environment
    • Reception and front-desk/customer service needs improvement
    • Facility feels dated and could use renovation
    • Cost/affordability concerns

    Summary of reviews

    Overall sentiment across the reviews of Bethesda Home is predominantly positive, with multiple reviewers praising the facility’s outdoor environment, sense of community, and quality of care. The grounds are repeatedly described as a standout feature — majestic redwood trees, rose gardens, outdoor benches, picnic-friendly spaces, and pleasant walking paths create an appealing, park-like setting. Reviewers frequently mention that residents participate in gardening and outdoor activities, which contributes to a lively and engaged resident population. Seasonal and festive touches, such as Christmas lights, add to the homelike atmosphere.

    Activities and social life are another consistent strength in reviewers’ accounts. Staff-organized and resident-led activities like painting, bingo, singing, and group outings help keep residents active and socially connected. The presence of pets (birds, cats, a fish tank) and occasional dog visits further enhance the warm, homey environment that many reviewers describe as fun and supportive. Several comments emphasize that residents appear content and active with others, and that families would recommend the community.

    Care quality and staffing are highlighted positively across the reviews. Many reviewers describe staff as attentive, caring, helpful, and knowledgeable. Nurses are called patient and understanding, and the administrator receives direct praise for being wonderful and responsive. The facility is noted as clean and well-kept, and reviewers specifically call out comfortable rooms and a comfortable dining area. Importantly for clinical comfort, reviewers note that the environment feels safe and that medical help is available when needed. The dining experience is generally favorable: reviewers report that residents “eat well” and that menus can be adjusted to meet dietary or health needs.

    Despite the many strengths, a few recurring concerns appear in the feedback. Affordability is cited as a drawback by at least one reviewer, indicating cost may be a barrier for some families. Some reviewers feel parts of the building are dated and in need of renovation; while the property is described as well-kept and clean, certain areas appear to show their age. A couple of comments point to reception or front-desk service as an area for improvement, suggesting that initial impressions or administrative interactions could be smoother. Finally, there are notes that not all residents adjust easily — one reviewer mentions a family member struggling to settle into the new residence — which can reflect the individual nature of transitions to senior living rather than an institutional failing, but it is a real concern for some families.

    In summary, Bethesda Home presents as a peaceful, well-cared-for community with strong outdoor assets, active programming, pet-friendly policies, and a staff team that reviewers consistently describe as caring and professional. The facility’s strengths in social engagement, cleanliness, and adaptable dining are clear themes. Prospective families should also be aware of the potential downsides: costs may be high for some, certain building areas may feel dated, reception/front-desk interactions might be improved, and individual residents may require time and support to adjust. For many reviewers, however, the combination of supportive staff, attractive grounds, and active resident life makes Bethesda Home a recommended choice.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Bethesda Home

    Bethesda Home is located at 22427 Montgomery, Hayward, CA, 94541.

    About Bethesda Home

    Bethesda Home has been serving seniors since 1964, starting out as a remodeled apartment building and growing into a community that now offers independent living, assisted living, and skilled nursing care all in one place, so folks can stay in the same community even if their needs change, and they don't have to leave their spouse if one needs more care than the other. The Christian-based community welcomes residents from many faith backgrounds, providing spiritual programming, devotional programs, and plenty of activities to support everyone's emotional and mental health as well as their bodies, which is why the staff schedules outings to local attractions, movie nights, gardening, walking paths, and activities in the arts room or around the family-style living room and patios that open onto well-kept lawns and flower beds, some reserved for residents to do a bit of gardening themselves in the peaceful setting that feels quiet, secluded, and friendly.

    The home has room for around 40 residents in total, with 28 beds for residential care and an attached skilled nursing unit with over 35 beds for those needing more medical help after illness or surgery, all managed by over 65 licensed staff who offer care round the clock, including certified nursing assistants, licensed nurses, and a director of nursing who, along with the administrator, can respond to concerns 24/7, including by email. Bethesda Home takes pride in letting residents keep their independence as much as possible, but provides hands-on help with medication, bathing, dressing, and moving about, as well as advanced care for those with diabetes, incontinence, or trouble walking, and ensures each person can get therapies like physical, occupational, or speech if they need them, working with local therapists to set up appointments and transport.

    Meals are handled by a culinary team and dietician who serve breakfast, lunch, and dinner every day, using restaurant-style and all-day dining setups, with plenty of choices for those with food allergies or special diets, including diabetic-friendly meals, and drinks are always available, while the staff also provides regular housekeeping, fresh linens, and scheduled activities to keep residents comfortable and engaged. Safety is built in with emergency alert systems and a 24-hour call system, and amenities like furnished rooms, an atrium, gardens, walking paths, a barber and salon, and cottages make daily life easier and more social, while scheduled transportation helps people get to doctor appointments or off-site community events, and both laboratory services and mobile dentistry and podiatry are available if needed.

    Some families use respite care when they need a break, and Bethesda Home offers long-term care that often costs less than a full-time nursing home. Visiting hours run from 8 in the morning until 8 at night, and the community encourages family and friends to stop by. The nonprofit, Christ-centered approach centers on care that respects each person and aims to nurture the spiritual, physical, and emotional needs of every resident, whether they want to stay active and engaged or just enjoy the peace and quiet of the gardens and lawns, and the staff works to answer questions or concerns promptly, keeping communication easy for residents and loved ones alike. Medicare is accepted only if certification has been approved by the Centers for Medicare & Medicaid Services.

    People often ask...

    Bethesda Home offers independent living, assisted living, and skilled nursing.

    There are 19 photos of Bethesda Home on Mirador.

    The full address for this community is 22427 Montgomery, Hayward, CA 94541.

    No, Bethesda Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number011400061
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity28 residents
    LicenseeCHRISTIAN RETIREMENT CENTER OF NORTHERN CALIFORNIA
    EffectiveAugust 21st, 1974
    View the official license record

    Inspection Reports

    27

    Reports

    5

    Type A Citations

    12

    Type B Citations

    8

    Complaints

    4

    Years

    15 Apr 2026Inspection
    Identified that the annual licensing fee was not paid by the due date and a late fee was assessed.
    • Type B87156(a)
    • Type B87156(b)(1)(F)
    06 Jan 2026Complaint
    Investigated five allegations about staff interactions and dietary practices and found no evidence to support any of them.
    06 Jan 2026Inspection
    Observed that all residents had moved out and no signs of anyone remaining in bedrooms or cottages.
    02 Jan 2026Inspection
    Observed most residents had moved out, with one resident remaining in the living area. No deficiencies were cited.
    30 Dec 2025Inspection
    Observed hot water at 114.3°F in a hallway bathroom sink and adequate food supplies; no deficiencies were cited.
    23 Dec 2025Inspection
    Observed 10 residents, running water and electricity, and adequate food supplies with seven staff on duty.
    19 Dec 2025Inspection
    Found no deficiencies cited during the visit.
    16 Dec 2025Inspection
    Observed closure-related discussions and relocation planning for residents, with no new admissions and ongoing updates to licensing staff.
    11 Dec 2025Complaint
    Investigated allegation that residents did not receive a 60-day notice of closure; found unfounded.
    20 Oct 2025Inspection
    Observed adequate supplies, running water and electricity, and on-site staffing; no deficiencies were cited.
    06 Oct 2025Inspection
    Observed adequate food supplies and functioning utilities. No deficiencies cited.
    17 Sept 2025Inspection
    Found no deficiencies and no immediate health or safety concerns. Observed adequate food supplies and electricity, and interviews were conducted with administration, residents, and staff.
    15 Aug 2025Complaint
    Investigated the allegation that staff were rough to a resident and that the resident was not fed sufficiently; found unfounded because the resident was in the SNF unit outside the department's jurisdiction and the two staff involved did not work in that unit.
    16 Jul 2025Inspection
    Identified that three resident incidents were not submitted as required within seven days.
    • Type B87211(a)(1)
    • Type B87211(a)(D)
    16 Jul 2025Complaint
    Investigated an allegation that staff did not prevent the spread of a communicable disease. Interviews and records indicated two pneumonia cases, precautions were followed, and there was not enough evidence of a violation.
    28 Apr 2025Inspection
    Found no deficiencies cited during licensing review and noted overall compliance with safety and care standards.
    17 May 2024Inspection
    Identified multiple deficiencies, including missing staff training on postural supports and hospice care, lack of required first aid certification for staff, no fire clearance for a non-ambulatory resident, and a medication label not matching a doctor's order.
    • Type A87202(a)(1)
    • Type B1569.696(a)
    • Type B87411(c)(1)
    • Type B87564(h)(4)
    17 May 2024Complaint
    Found that three specific allegations—about residents' dietary needs, alarm system, and staff responsiveness to call buttons—were unfounded. No deficiencies were cited.
    01 May 2024Inspection
    Found multiple deficiencies, including missing carbon monoxide detectors, an inadequately screened fireplace, a trash can without a lid, disaster drill records not readily available, and no certified administrator.
    • Type A1569.311
    • Type A87307(d)(7)
    • Type B87303(f)(3)
    • Type B87755(c)
    • Type B87405(a)
    28 Feb 2023Complaint
    Investigated allegation of insufficient supervision that led to a resident's right femur fracture. The claim was unfounded since the resident was in the SNF unit, which is outside the licensing jurisdiction.
    28 Feb 2023Inspection
    Observed no deficiencies during the visit.
    17 Feb 2023Inspection
    Observed no hazards and no deficiencies during an unannounced health check related to a priority 1 complaint.
    24 Aug 2022Inspection
    Identified that a staff member was not fingerprint cleared and not associated with licensing records... A civil penalty was assessed.
    • Type A1569.17(b)(2)(E)
    24 Aug 2022Complaint
    Identified that staff opened a resident's mail and left mail in an unlocked office, and that residents' files were stored on open shelves accessible to anyone.
    • Type B87468.1(a)(15)
    • Type B1569.269(a)(3)
    06 Apr 2022Inspection
    Identified a peritoneal cleanser left unlocked in a cabinet, creating a safety risk for residents.
    • Type ACCR87309(a)
    06 Apr 2022Complaint
    Investigated allegation that a staff member exposed his private parts to a resident and grabbed the resident's breast; found insufficient evidence to prove a violation.
    04 Feb 2022Inspection
    Found no deficiencies during a health and safety review of the AL and SNF sections.

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    Mirador Living is not affiliated with the owner or operator(s) of Bethesda Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Bethesda Home directly. There is no cost for this service. We are compensated by the community you select.

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