Ivy Park at Hayward sits in a quiet spot in Hayward, California, over at 1200 Russell Way, and the place has 233 bright apartments where seniors can choose between independent living, assisted living, and memory care. The grounds have peaceful spaces and pretty gardens where folks enjoy the views of rolling hills or take in the fresh air, with plenty of benches and places to walk or relax, while inside there's a bistro, art studio, theater, salon, dining area, and lounges, all made for gathering or spending quiet time. The staff includes nurses, caregivers, and therapists who offer support day or night, whether someone needs a little help or more care due to memory loss or ongoing health needs, and they even tailor lifestyle and care planning so each person gets just the support wanted, from daily activities help to memory programs like the EverYou program in the Evergreen at Ivy neighborhood. Ivy Park at Hayward serves meals daily-including special diets for diabetics, low salt or fat, vegetarian needs, renal diets, or other health issues-and meals are shared in the communal dining room, plus there's guest meal service if friends or family visit. Residents have access to onsite beauty and barber services, laundry and housekeeping, parking for their cars, guest parking, and a pet-friendly policy with a deposit, so pets can come too.
The community offers a wide choice of activities, like arts and crafts, music, games, field trips, literary activities, and fitness programs, all planned to keep residents connected and engaged, and there are always devotional services, exercise rooms, and therapy sessions-physical, speech, and occupational-while a podiatrist is available on-site for foot care. Ivy Park has both independent and assisted living options, along with memory care and skilled nursing services, as well as home care, hospice, and respite stays for those who need them. Aging in place is supported, meaning as care needs change, people don't have to move, since there are different levels of help all in one spot. The team at Ivy Park, with years of experience managing senior communities across several states, is known for their compassion and close attention, and residents and their families can check published room prices before making decisions. Tours are offered so new folks can see the daily life in person and ask questions about the meals, staff, or activities. The building includes indoor and outdoor social spaces, kitchens or kitchenettes in apartments, cable TV in common areas, Wi-Fi, and is fully handicap accessible, plus extra things like on-site religious services, shopping trips, and scheduled transportation to doctor visits or local parks. Local highlights nearby include the Hayward Japanese Gardens, Hayward Regional Shoreline Park, medical centers, shops, and restaurants just a short drive away. Ivy Park at Hayward holds a state license (019200922), keeps its safety status up to date, and accepts check payments for rent or care fees. The community's main focus is on helping seniors live active, safe, independent lives in a calm, homelike setting, with personal attention from a staff who know their work and care about each resident.
People often ask...
Ivy Park at Hayward offers independent living, assisted living, and memory care.
There are 38 photos of Ivy Park at Hayward on Mirador.
Yes, Ivy Park at Hayward allows residents to age in place and adjust their level of care as needed.
The full address for this community is 1200 Russell Way, Hayward, CA, 94541.
Yes, Ivy Park at Hayward offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
75
Inspections
25
Type A Citations
25
Type B Citations
6
Years of reports
04 Jun 2025
04 Jun 2025
Identified that a resident sustained a fracture while receiving care, had multiple falls during transfers, and that staff did not provide proper help during transfers.
§ 1569.269(a)(5)
§ 1569.269(a)(6)
§ 87564(f)(2)
04 Jun 2025
04 Jun 2025
Identified that R1 required assistance to get up each time and would fall daily, yet R1 was kept at the setting despite concerns about the level of care. Found a deficiency for failing to submit proof of correction by the due date and for a repeat violation within 12 months.
§ 1568.03
§ 9058
22 Apr 2025
22 Apr 2025
Confirmed a new administrator began on April 7, 2025, and that regulations about hiring a new administrator were discussed. Obtained several documents related to the administrator, including personnel records, a designation of responsibility form, a personnel report, and a board letter; an exit interview was conducted.
§ 9058
22 Apr 2025
22 Apr 2025
Found no basis for the claim that May 2024 rent was wrongly charged after the resident moved out; the prorated amount of $780.00 was paid, and any refund issue was resolved with no balance due.
08 Mar 2025
08 Mar 2025
Found four specific allegations—medication administration, falls due to lack of supervision, safeguarding personal belongings, and notifying the authorized representative of injuries—yet there was insufficient evidence to support them.
24 Jan 2025
24 Jan 2025
Found that a family member's refund request was not addressed promptly, with email exchanges showing months of follow-up and delayed responses from staff.
§ 87468.1(a)(9)
16 Jan 2025
16 Jan 2025
Investigated a complaint and found the resident's blood pressure checks ordered for 02/07/2024 through 02/14/2024 were not consistently documented, with missing records for 02/07–02/13 and a recorded refusal on 02/14, and staff could not explain the omissions. The resident also had overgrown, discolored toenails, with a podiatry visit in April 2024.
05 Dec 2024
05 Dec 2024
Identified the allegation that med-techs administered insulin to residents who could not perform glucose testing or injections themselves. Interviews and records showed that some residents relied on staff for insulin and glucose testing while others could self-administer, indicating inconsistent practices.
§ 87628(a)
05 Dec 2024
05 Dec 2024
Identified roaches in residents' apartments, with roach traps left on kitchen counters and a dead roach found in a cabinet, along with dirt and clutter, tied to the specific allegation of pest problems.
§ 87303(a)
29 Oct 2024
29 Oct 2024
Found there were no residents and the site was undergoing major renovations, with no admissions until renovations were finished. Identified that annual fees must be current, no admissions without prior notification to the Department, a mandatory reinspection must occur before accepting any residents, and the licensee remained available for contact.
26 Sept 2024
26 Sept 2024
Investigated the allegation that the resident was seen at the hospital on 1/14/2023 after an unwitnessed fall, with hospital notes citing alcohol intoxication (and later dehydration). Review of records showed multiple overnight alcohol administrations and interviews with staff and the conservator; information from the resident could not be obtained, preventing a definitive determination.
26 Sept 2024
26 Sept 2024
Identified safety and care concerns at the site, including unlocked salon and housekeeping supplies, a medication in a resident’s bathroom, stained carpets on several floors, and staff training gaps, with hot water in one bathroom measured at 114.6°F. Noted required documents due by a specified date and that a civil penalty was assessed for a repeat violation, with a follow-up visit planned.
26 Sept 2024
26 Sept 2024
Identified deficiencies were found during the inspection and corrective actions are required by a certain deadline.
22 Mar 2024
22 Mar 2024
Found no deficiencies cited regarding the February 8, 2024 allegation that narcotics were counted incorrectly; interviews and document review were completed.
22 Mar 2024
22 Mar 2024
Investigated discrepancies in residents' narcotic medications following an unusual incident; reviewed actions taken by staff, including notification of law enforcement, and found no deficiencies.
§ 1569.269(a)(16)
15 Feb 2024
15 Feb 2024
Found that dining and activity spaces were closed per Public Health recommendations during the outbreak, and meals were delivered to residents’ rooms with warming as needed. Determined that the allegations of isolating residents and meals delivered cold were not proven; no deficiencies were cited.
15 Feb 2024
15 Feb 2024
Identified the allegation that hazardous materials were not stored inaccessible to residents; unsafe items were found in unlocked areas.
Observed roaches and sanitation lapses, and alcohol was served to residents with staff drinking on-site, with interviews yielding mixed results.
§ 87309(a)
§ 87555(b)(15)
15 Feb 2024
15 Feb 2024
Reviewed allegations of isolating residents, lack of activities, and delivering cold meals. Found no evidence to support the claims. No deficiencies cited.
22 Dec 2023
22 Dec 2023
Reviewed death and incident reports, identifying two resident deaths and two fall-related events with emergency response and hospital involvement, and noting notifications to family members, physicians, and wellness staff.
22 Dec 2023
22 Dec 2023
Identified reports of resident deaths and injuries investigated by the Department.
§ 87303(a)
§ 1569.625
§ 87309(a)
§ 87608(a)(b)
§ 87705(f)(2)
§ 1569.69(a)(1)
15 Dec 2023
15 Dec 2023
Identified that insulin injections for a resident were not administered as prescribed by the physician from 2019 to 2020. Found that the allegations of a fall due to lack of supervision, safeguarding personal belongings, and failure to notify the authorized representative were not proven.
15 Dec 2023
15 Dec 2023
Reviewed case management following a death report, noting that during dinner the caregiver found the resident unresponsive; a med-tech observed no pulse, and a wellness nurse called 9-1-1 and notified next of kin; the resident had returned from post-acute care on 12/08/23. Obtained copies of multiple documents and conducted interviews; no deficiency cited.
15 Dec 2023
15 Dec 2023
Identified no deficiencies during follow-up case management after a death report was received.
15 Dec 2023
15 Dec 2023
Confirmed lack of supervision leading to resident sustaining fall resulting in injuries. Substantiated failure to administer medication as prescribed. Allegation of staff not safeguarding personal belongings unsubstantiated. Deficiency not cited for failure to notify authorized representative of resident's injuries.
§ 87628(a)
04 Oct 2023
04 Oct 2023
Identified safety and regulatory deficiencies during an unannounced annual review, including unsecured items in the salon and art room, staff lacking a First Aid certificate and required medication training, and several documents overdue for submission; a $250 civil penalty was assessed for a repeat violation within 12 months.
03 Oct 2023
03 Oct 2023
Found no deficiencies during the pre-licensing visit; safety features were in place and functioning, living areas were clean and well stocked, and a seven-day nonperishable food supply was available.
04 Oct 2023
04 Oct 2023
Identified deficiencies during inspection, including issues with staff training and lack of updated emergency plans.
03 Oct 2023
03 Oct 2023
Inspection found no deficiencies and facility was observed to be in compliance.
13 Sept 2023
13 Sept 2023
Confirmed understanding of licensing rules and related policies, including operation, admission policies, staffing and training, health condition restrictions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness, and verified identities.
13 Sept 2023
13 Sept 2023
Confirmed understanding of licensing laws and regulations during COMP II inspection.
03 Aug 2023
03 Aug 2023
Found health and safety concerns during an unannounced visit, including unlocked cleaning and salon supplies, an unlocked art room, and oxygen-in-use signs on some residents' doors. Identified missing physician reports and pre-admission assessments for one resident and conflicting notes about another resident’s ability to self-manage medications. Deficiencies were cited.
03 Aug 2023
03 Aug 2023
Confirmed deficiencies were identified during a health and safety inspection, including issues with storage of potentially hazardous items and inadequate documentation for residents.
§ 87211(a)(1)
§ 87463(a)
19 Jan 2023
19 Jan 2023
Identified a resident who wandered off and was found safe, and noted a nonfunctional front door alarm; deficiencies cited for failing to submit proof of corrections by due dates and for repeat violations.
§ 87705
§ 87705
19 Jan 2023
19 Jan 2023
Identified deficiencies in resident monitoring and facility security during unannounced inspection.
10 Oct 2022
10 Oct 2022
Identified missing infection-control plans (including monkeypox) and signage (wear-mask, hand-washing, and COVID-19 distancing) plus an unlocked room with construction equipment on the ground floor. Noted adequate PPE, supplies, and temperature logs, but hot water in a common bathroom measured 116.2°F.
10 Oct 2022
10 Oct 2022
Identified deficiencies in infection control practices and documentation during an unannounced inspection.
§ 1569.69
§ 87309(a)
§ 87411(c)(1)
27 Apr 2022
27 Apr 2022
Investigated the allegation regarding scaffolding safety and elevator use; found residents were safe, scaffolding did not obstruct walkways, elevators operated normally, and there were no imminent health or safety concerns.
27 Apr 2022
27 Apr 2022
Investigated the safety of scaffolding and elevator operations during a renovation, confirming no imminent health or safety concerns and a lack of evidence supporting the safety allegation.
§ 87618(b)(3)
§ 87458(c)
§ 87457(c)
§ 87458(a)
§ 87309(a)
20 Oct 2021
20 Oct 2021
Found that a resident with dementia attempted to leave the premises on three consecutive mornings in May 2020, including an early-morning exit on May 31, 2020. Records and interviews showed supervision was not adequate and dementia-related care needs were not reassessed after these incidents.
§ 87705(c)(5)
20 Oct 2021
20 Oct 2021
Reviewed four residents’ unusual/injury incident reports and related medical records, including home health notes; no deficiencies cited.
20 Oct 2021
20 Oct 2021
Found several infection-control deficiencies including expired canned prunes, absence of handwashing signage and cough/sneeze etiquette posters, and trash cans without lids in residents' rooms; screening and PPE were in place.
20 Oct 2021
20 Oct 2021
Reviewed Unusual/Injury Incident Reports for four residents; incidents documented include hospital transfers, unresponsiveness, and police involvement. No deficiencies identified during visit.
§ 87705(f)(1)
20 Oct 2021
20 Oct 2021
Confirmed allegation of lack of supervision for resident with dementia based on incidents where resident tried to leave facility and ran out on one occasion. Deficiency cited.
§ 87705(c)(5)
14 Oct 2021
14 Oct 2021
Identified staff neglect contributed to a resident's death and failure to inform authorized representatives about incidents. Noted gaps in staff training records and changes in care following ownership changes.
14 Oct 2021
14 Oct 2021
Identified the allegation that a resident was found soaked in urine and not changed as needed. Confirmed by staff that the resident was soaked in urine and not changed as needed.
14 Oct 2021
14 Oct 2021
Confirmed neglect allegations and deficiencies in staff training, but found no evidence of neglect in resident deaths.
§ 87303(a)
§ 87411(c)(1)
§ 1569.626(a)(1)
06 Sept 2021
06 Sept 2021
Identified health and safety issues tied to a complaint, including pest-control sprays on the patio, uneven pavement by the dining room exit, and pieces of construction metal. Observed frayed carpet by the entrance door in a resident room on the second floor and worn bathroom doors in a resident room on the third floor.
06 Sept 2021
06 Sept 2021
Identified deficiencies during an inspection of the facility included issues with the patio, carpet flooring, and bathroom doors.
§ 87555
03 Sept 2021
03 Sept 2021
Found that the allegation that the resident did not receive enough meals was unfounded. This conclusion came from interviews with staff, family members, and a hospice nurse, along with medical records showing the resident’s eating declined due to medical condition.
03 Sept 2021
03 Sept 2021
Closed as unfounded: Allegation of resident not receiving sufficient meals.
12 Aug 2021
12 Aug 2021
Identified a deficiency when a resident with dementia lacked the required Appraisal/Needs and Services Plan and Personal Care Levels of Care Determination for 2018 and 2019, and staff confirmed the documents were missing and no reappraisal was done. Penalties may apply if the required documentation isn’t provided by the due date; an exit interview was conducted.
§ 87705
12 Aug 2021
12 Aug 2021
Found that the resident eloped from the facility on May 31, 2019, then fell and sustained injuries (skin tear, facial laceration, and knee bruising) with a possible patellar fracture, timing of which was unclear. Found that the resident developed pressure injuries while in care (stage 2 on the right hip and an unstageable injury on the coccyx) with no updated care plan records and no evidence of repositioning prior to the elopement.
12 Aug 2021
12 Aug 2021
Found that a resident wandered, was disoriented, and could not leave unassisted, leading staff to search the premises and involve police. Noted a deficiency for failing to submit proof of correction on time and for repeat violations within 12 months.
12 Aug 2021
12 Aug 2021
Identified ongoing plans to increase capacity and related upgrades, with no alterations observed to the premises. Reviewed the second-floor sketch dated August 10, 2021.
12 Aug 2021
12 Aug 2021
Confirmed deficiencies related to a resident wandering off from the facility unassisted.
12 Aug 2021
12 Aug 2021
Confirmed allegation of resident eloping from the facility and sustaining injuries. Additionally, substantiated allegation of resident developing pressure injuries while in care.
§ 87411(a)
§ 87705(j)
05 Apr 2021
05 Apr 2021
Identified an alleged elder abuse where a staff member hit a resident on the left shoulder on 3/21/2021; no marks or bruises were observed during a tele-visit, and the staff member was placed on administrative leave pending internal investigation.
05 Apr 2021
05 Apr 2021
Investigated an alleged incident of elder abuse after a resident reported being hit by staff, with no physical evidence of harm observed during the follow-up tele-visit, and the staff member placed on leave pending an internal investigation.
§ 87303
15 Dec 2020
15 Dec 2020
Investigated two resident incidents: on December 12, a resident was not in his room and returned with a police escort, and on December 10 a resident fell, had a nosebleed and eye injury and was admitted for further evaluation. Conducted a teleconference case management on December 15 and requested several documents by December 16.
15 Dec 2020
15 Dec 2020
Confirmed incident reports for two residents involving a missing resident returning with police escort and another resident being hospitalized for evaluation after being found with injuries.
§ 87461
27 Oct 2020
27 Oct 2020
Found that the allegation of inadequate care for a resident’s pressure injury was unfounded. Records showed the injury began in January 2020, care was documented, and deterioration occurred by April 2020 with home health started.
27 Oct 2020
27 Oct 2020
Investigated an allegation of improper care concerning a resident with pressure injuries; determined there was insufficient evidence to prove any negligence or violation occurred, and the allegation was dismissed as false.
06 Oct 2020
06 Oct 2020
Found that the allegation that staff refused to release a resident's records to an authorized representative was unfounded after reviewing documents and interviewing staff.
06 Oct 2020
06 Oct 2020
Found staff did not refuse to release resident's records to authorized representative.
19 Aug 2020
19 Aug 2020
Reviewed a remote Component III training conducted via Teams because of shelter-in-place orders and telework, attended by senior leadership and key program staff. A PowerPoint presentation was used and attendees discussed the material.
19 Aug 2020
19 Aug 2020
Conducted Component III Training via Teams Meeting with key staff members in attendance.
14 Aug 2020
14 Aug 2020
Inspection identified concerns related to medication storage, auditory signal on front entrance door, and stained carpet flooring in an apartment.
14 Aug 2020
14 Aug 2020
Identified deficiencies in resident care and safety during a remote inspection.
§ 87628(a)
30 Jul 2020
30 Jul 2020
Confirmed completion of Component II during a telephone call with CAB, with understanding of administrator responsibilities and Title 22 regulations.
27 Jul 2020
27 Jul 2020
Confirmed successful completion of Component II during a telephone call with CAB, where facility operations, staff qualifications and responsibilities, training, applicant and administrator qualifications, grievances, complaints, community resources, food service, medication management, and application document review were discussed.
27 Jul 2020
27 Jul 2020
Reviewed complaint of improper eviction notice and refusal to readmit resident; allegation closed as unfounded after interviews and observation.
§ 87411(c)(1)
§ 1569.626(a)(1)
§ 87303(a)
07 Feb 2020
07 Feb 2020
Identified deficiencies related to health and safety issues during an inspection.
09 Jan 2020
09 Jan 2020
Investigated whether staff failed to maintain a comfortable room temperature for a resident and found no clear evidence to support the allegation, with interviews indicating electric fans were available upon request and no hospital visits confirmed heat-related issues.
§ 87625
11 Dec 2019
11 Dec 2019
Confirmed staff accidentally caused a resident to fall in the basement garage, but no evidence was found to support the allegation.
§ 87411(a)
§ 87705(j)
02 Oct 2019
02 Oct 2019
Confirmed deficiencies were identified during the inspection, including medication errors and failure to follow up with a resident's medical care. A civil penalty was assessed for a repeat violation.
