I lived here and it was terrible: no transportation or activities, untrained staff and medication mishaps, no medical or dietary personnel, awful repetitive meals with no choice, and dirty, neglected, almost bomb-damaged living conditions. I would not recommend it.
Sonrisa Villa Inc sits at 708 E. 5th St. in Holtville, California, and it runs as a residential care facility for the elderly, carrying a state license with facility number 134604417 and a licensed capacity for up to 175 residents. This place has a special focus on both senior living and foster care services, and the building itself has private bedrooms or living spaces, each with private bathrooms, cable TV, kitchenettes, telephones, air conditioning, and high-speed internet or Wi-Fi, so residents can stay comfortable and connected. Residents get different types of care, like assisted living that gives them help with bathing, dressing, medication, getting around, and other daily needs, and there's always a staff member available with a 24-hour call system and nursing support for 12 to 16 hours every day.
The facility offers several activities and programs, with schedules including movie nights, music programs, art classes, resident-run events, and all sorts of outdoor happenings in gardens and on paved walking paths, so people can stay active and engaged. There's a game room, movie theater, library, arts room, and even a spa and sauna, while a fitness room and organized fitness programs help keep everyone moving. For meals, Sonrisa Villa Inc provides restaurant-style dining, all-day meal options, meal prep for special diets, and full service, making dining easy for people with different needs. Housekeeping, laundry, dry-cleaning, move-in help, and a concierge all come with the package, too.
Outside, the place is wheelchair-accessible and includes plenty of parking, transportation services, and landscaped gardens for anyone who likes to take walks or sit outdoors. Security and comfort seem to get their share of attention, and the focus on wellness stands out in their daily schedules and programs meant to keep residents healthy. Customer reviews online give the place an average score of 3.7 stars out of 7 reviews, noting different experiences, and while Sonrisa Villa Inc is not BBB accredited, its business profile started in September 2021 and its BBB file opened in early 2024. The community stays open for visits and inquiries during weekday business hours from 9:00 a.m. to 6:00 p.m. but closes on weekends. All together, Sonrisa Villa Inc looks set up to provide both daily care and comfort for older adults in a straightforward, accessible environment.
People often ask...
Sonrisa Villa Inc offers assisted living.
The full address for this community is 708 E 5th St, Holtville, CA, 92250.
Yes, Sonrisa Villa Inc offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
43
Inspections
5
Type A Citations
8
Type B Citations
4
Years of reports
15 Aug 2025
15 Aug 2025
Identified a ripped linoleum floor in a resident’s bedroom that could pose a fall hazard, while pathways throughout the home were clear. Found sanitary conditions and adequate space for dining, laundry, visitation, meetings, and activities, and reviewed records showing the resident receives medication support, hospice care, and has a PCP follow-up on 08/20/25; an exit interview with the manager was conducted.
§ 9058
22 Jul 2025
22 Jul 2025
Investigated complaints that staff did not ensure residents had access to laundry services and that medications were not administered as prescribed. Found the evidence did not meet the standard to support these allegations.
26 Jun 2025
26 Jun 2025
Verified staff attended Personal Rights training during an unannounced visit; an exit interview was conducted, and no deficiencies were cited.
§ 9058
24 Jun 2025
24 Jun 2025
Investigated an unusual incident from 06/23/2025, interviewed the administrator, reviewed resident files, and toured with staff. Found no deficiencies.
§ 9058
29 Jan 2025
29 Jan 2025
Reviewed the allegation that a resident was unlawfully asked to leave the home and that staff forced a room move; found no evidence to support these claims. Records showed the eviction notice was issued for non-payment to another resident, and the room move was offered but declined.
16 Jan 2025
16 Jan 2025
Reviewed amended report from a complaint visit on 11/19/2024; signatures obtained and exit interview conducted with appeal rights explained.
02 Oct 2024
02 Oct 2024
Identified that a resident’s packages were signed for at the front desk but not promptly delivered, including a medication package that was not received and reordering occurred. Noted that there is a qualified administrator with an active certificate, and the manager serves as the person in charge when the administrator is unavailable.
§ 87468.1(a)(15)
02 Oct 2024
02 Oct 2024
Identified that on 09/26/24 a resident walked in the middle of the road after leaving unassisted and returned at 2:00 PM with no injuries. Stated by the manager, the resident is capable of being in the community unassisted, uses a sign-out process, and staff followed the absentee notification plan; no deficiencies were issued.
22 May 2024
22 May 2024
Found most safety and care standards were met at the home, with hot water available in part of the building but lacking in another section, and a deficiency was noted.
§ 87303(e)(6)
22 May 2024
22 May 2024
Found no evidence the building was in disrepair or suffered water damage; one room was under construction and inaccessible. Found staff intervened during resident altercations by redirecting and separating residents and calling police when needed, with warnings issued after conflicting accounts about a weapon. Overall, the allegations were not borne out by the information gathered.
22 May 2024
22 May 2024
Found that resident rooms had working auditory signal systems, with a few vacant rooms under renovation lacking signals while no residents were present. Found no clear evidence of a staffing shortage affecting care; staff and residents described adequate supervision, though an outside source raised concerns and the information was not conclusive.
22 May 2024
22 May 2024
Found that the resident rooms had functioning auditory signal systems and there was no sufficient evidence to support claims of staffing shortages affecting resident care.
05 Feb 2024
05 Feb 2024
Found that prior to admission, the resident was evaluated as stable and independent, with no documented need for additional care or supervision, and staff observed them about 30 minutes before the incident in which the resident jumped from a second-story window, with no distress noted. Found that there was no lack of staff supervision related to this incident.
05 Feb 2024
05 Feb 2024
Investigated an incident in which a resident left the home on foot and returned unharmed. Found five of six exterior door alarms deactivated during the day, one lobby sensor not working, no current admissions agreement for the resident, and fire extinguishers not serviced in the past year, with an immediate civil penalty assessed.
§ 87202(a)
§ 87505(a)
§ 87705(j)
05 Feb 2024
05 Feb 2024
Reviewed an incident where a resident jumped from a second-story window resulting in injury; concluded staff supervision was adequate and no deficiencies were found.
28 Dec 2023
28 Dec 2023
Investigated the hot water allegation regarding the east wing on the second floor and some residents on the first floor; found the allegation not supported by the evidence.
28 Dec 2023
28 Dec 2023
Found that the alleged lack of hot water in certain areas was unsubstantiated after checking water temperatures that met safety standards.
06 Dec 2023
06 Dec 2023
Identified that two residents left unassisted and remained away without authorization for several days. Records showed these residents cannot leave unassisted, and staff did not report the incident or notify authorities as required.
06 Dec 2023
06 Dec 2023
Investigated allegations that residents left the facility unassisted and were absent without leave, with staff and management failing to follow proper reporting procedures, leading to findings that these issues were validated.
§ 87211(a)(1)
24 Aug 2023
24 Aug 2023
Found that staff did not maintain the patio area in a safe or sanitary condition on Nov 9, 2022, with wooden benches in disrepair and cleaning/repair tools left out and not secured.
§ 80087(c)(a)
24 Aug 2023
24 Aug 2023
Investigated the allegation that staff did not administer medication as prescribed; found the evidence did not support the claim. An exit interview was conducted with the manager.
24 Aug 2023
24 Aug 2023
Determined that the allegation that inadequate supervision led to a resident's fall and hospitalization was supported by evidence from interviews, records, and outside sources.
24 Aug 2023
24 Aug 2023
Identified and confirmed the allegation that electrical outlets were exposed and unsafe, solid waste was not properly maintained, two bathrooms were in disrepair, and patio benches were in disrepair.
Elevator did not work properly and remained inoperable after months of negotiation for repair or replacement, with residents needing assistance moved to the first floor.
24 Aug 2023
24 Aug 2023
Investigated a resident’s fall from a second-story window following hospitalization and mental health deterioration, with interviews and record review indicating the resident jumped due to recurring schizophrenia symptoms.
16 Aug 2023
16 Aug 2023
Found unsubstantiated that staff did not meet a resident's shower needs. Found unsubstantiated that staff did not create a safe environment and did not treat a resident with respect.
16 Aug 2023
16 Aug 2023
Found that the allegations that the resident did not receive medication as prescribed and that medical care was not arranged were unsubstantiated.
16 Aug 2023
16 Aug 2023
Found that a resident with mild cognitive impairment left without notice because the exit door alarm was not functioning; the doors could not fully close since April, and the alarm had been turned off. The house manager reported that the licensee was aware of the issue.
16 Aug 2023
16 Aug 2023
Found that the allegation that the resident did not receive medication as prescribed and that medical care was not arranged was unsubstantiated, as records and interviews showed the resident refused medication and had access to medical professionals.
02 Aug 2023
02 Aug 2023
Identified an incident in which a resident went missing on July 28, 2023 and subsequently died.
02 Aug 2023
02 Aug 2023
Investigated a resident’s death following a report of them going missing and passing away. No health or safety issues were identified during the visit.
28 Jun 2023
28 Jun 2023
Identified the allegation that elevators have been non-operational for several months due to needed repairs despite assurances. Found the downstairs bathroom toilet non-operational, and interviews with staff and residents indicated safety concerns and an impact on residents' comfort.
28 Jun 2023
28 Jun 2023
Found that elevators and a bathroom toilet had been non-operational for several months, confirming safety and comfort concerns for residents.
§ 87303(a)
§ 87303(e)(6)
25 May 2023
25 May 2023
Found the allegation that staff did not treat the resident with dignity unsubstantiated. Records and interviews showed the resident could communicate needs, preferred food on the wheelchair to reach it, and refused a table; a television was placed in the room.
25 May 2023
25 May 2023
Investigated the allegation that staff did not treat a resident with dignity by placing their food on a wheelchair, and found no evidence to support that the resident was disrespected or unfairly treated.
15 Aug 2022
15 Aug 2022
Found no deficiencies after an unannounced one-year visit that included file review, a brief tour, and evaluation of COVID-19 mitigation practices.
15 Aug 2022
15 Aug 2022
Reviewed the facility's compliance with COVID-19 safety protocols during an unannounced visit, noting no deficiencies observed.
18 Feb 2022
18 Feb 2022
Found no deficiencies during the COVID-19 case management visit at the location, with staff interactions and safety measures reviewed; an exit interview was conducted.
18 Feb 2022
18 Feb 2022
Found that during the February 17–18, 2022 overnight shift, staff chained and padlocked the front exterior door while they attended to residents, which violates fire clearance rules. A deficiency was cited and an immediate civil penalty imposed for the fire clearance violation.
18 Feb 2022
18 Feb 2022
Investigated a complaint that staff members chained and padlocked the facility’s front door during an overnight shift, which violated fire safety regulations. The findings confirmed the allegation, leading to a civil penalty for the fire clearance violation.
§ 87203
23 Jul 2021
23 Jul 2021
Identified that administrative, resident, and staff records were securely stored, food service and supplies were adequate, and safety equipment was in place and operable; hot water temperature was 107.8 F. Component III was completed and forwarded to CAB for final review.
23 Jul 2021
23 Jul 2021
Confirmed that the facility met safety, operational, and staffing requirements during a pre-licensing evaluation, with all necessary documentation, safety devices, and resident accommodations in place for final approval.
02 Jun 2021
02 Jun 2021
Confirmed COMP II completed; applicant and administrator verified understanding of Title 22 requirements, including operation, staff qualifications, program policy, grievances, community resources, physical plant, food service, and required documentation.
02 Jun 2021
02 Jun 2021
Confirmed that the applicant and administrator successfully completed the required competency training via telephone, demonstrating understanding of facility operations, staff and applicant qualifications, program policies, community resources, physical plant, and required documentation for licensure.
