Meadow Gardens of Menlo Park

    800 Roble Ave, Menlo Park, CA, 94025
    4.2 · 20 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Clean attractive facility; staffing concerns

    I moved my mom in and overall I'm happy - the facility is extremely clean, attractive and sunny with lovely outdoor spaces and a gorgeous activities/music room; the caregivers and night staff have been caring and responsive. Communication and care quality have been inconsistent because of frequent director/ownership changes and high staff turnover, which has led to short staffing and laundry lapses early on. Food is okay (my mom likes it) and rates felt reasonable for the building. I would recommend it but urge families to ask about current management, staffing stability and laundry/incident communication before deciding.

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    Amenities

    4.15 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.9
    • Meals

      3.0
    • Amenities

      4.4
    • Value

      3.7

    Location

    Map showing location of Meadow Gardens of Menlo Park

    About Meadow Gardens of Menlo Park

    Meadow Gardens of Menlo Park sits near the San Francisco Bay and is a part of the Meridian Senior network of communities, offering 45 beds in a medium-sized setting where folks find both independence and safety under one roof, and it's got an impressive rating of 8.7 out of 10 for Menlo Park. The place offers studio, one-bedroom, two-bedroom, and suite layouts, so residents can pick what fits them best, and there's a real mix of care here-you'll find assisted living, memory care, respite care, and even hospice services available. Staff stay on-site around the clock, including licensed nurses, and the team is known for working closely with families and medical providers to meet every resident's changing health and care needs, especially those dealing with Alzheimer's, dementia, or behavioral challenges, and they've got technology like alarms and bracelets to support those who wander.

    The memory care neighborhood, tucked in its own part of the building, offers large private suites in a homelike setting, plus the whole facility uses emergency response systems throughout for safety. People who need all levels of support-light, medium, or heavy-can get help, including assistance with medication, incontinence, diabetes care, and even 1- or 2-person transfers using mechanical lifts if needed, and the community handles agitated or physically aggressive behaviors as well as caring for residents at risk of wandering or elopement. Male and female residents are accepted, but there's also a female-only housing option if that's needed. Meadow Gardens lets folks bring along cats or dogs and has outdoor spaces for people and pets to relax, and those who like activities can join in on art classes, stretching, yoga, trivia, gardening clubs, karaoke, or even intergenerational programs, while folks with memory loss can take part in mind-stimulating pursuits and wellness routines designed just for them.

    There's restaurant-style dining with the Elevate® dining services, offering special diets, international choices, guest meals, and support for vegan, gluten-free, low sodium, and low sugar diets, and you can order room service if you want to eat in your room. Visiting podiatrists, dentists, nurses, and doctors make care easier on residents, who can also access occupational, physical, and speech therapy. Transportation for appointments or group outings is available for a fee, and the property's conveniently near bus lines for visitors. The full-time activity director keeps schedules busy, and Meadow Gardens offers devotional services for those who want them, while beautician services and wheelchair accessible showers are there for personal care. Every resident gets 24-hour emergency call systems in their room, and the whole property is secure to keep those with memory issues safe. With all these levels of care, people can stay as their needs change over time, and the staff uses the Vibrant Life® program and personalized care approaches for those with dementia, which really sets this place apart for seniors needing a strong supportive environment as they grow older.

    People often ask...

    State of California Inspection Reports

    26

    Inspections

    9

    Type A Citations

    1

    Type B Citations

    3

    Years of reports

    10 Apr 2025
    Reviewed the allegation related to the complaint during an unannounced case management visit and discussed the amended form with the administrator.
    • § 9058
    19 Feb 2025
    Identified morning staffing shortages that left residents waiting for help, and delays in obtaining medical attention after a resident reported burning during urination.
    • § 87465(a)(1)
    • § 87411(a)
    04 Nov 2024
    Found during an unannounced annual visit that room temperatures were 69F, hot water was 110F, carbon monoxide monitors functioned, fire extinguishers were current, and resident rooms and belongings were in good repair with grab bars; food supplies were adequate and emergency drills were logged quarterly. Identified that three of five residents have a refund clause in their admission agreements that does not meet state requirements, resulting in a deficiency.
    24 May 2024
    Identified ongoing ADL assistance by staff for some residents, with some residents resting in their rooms. Dementia care training remained up to date; reporting requirements were being followed; staffing adequate with no night shift needed at present; no citations issued today; reviewed with Administrator.
    24 May 2024
    Reviewed compliance with reporting, dementia care, and staffing requirements; observed appropriate resident care and reporting practices, with no citations issued.
    23 Feb 2024
    Found prior violations related to reporting requirements, care of persons with dementia, and personnel requirements from a past non-compliance conference. Found insufficient food supplies to meet a census of six, with only seven days of non-perishable food on hand.
    23 Feb 2024
    Confirmed insufficient food supply for six residents and identified ongoing violations related to reporting requirements, care of persons with dementia, and personnel standards.
    • § 87555(b)(26)
    16 Jan 2024
    Reviewed prior concerns from a non-compliance conference and found ongoing attention to reporting requirements, dementia care training, and personnel needs. Staffing remains adequate, incidents continue to be reported, and no citations were issued.
    16 Jan 2024
    Reviewed compliance with reporting, dementia care, and staffing requirements, noting ongoing staff training and adequate staffing levels with no citations issued.
    21 Dec 2023
    Confirmed the exclusion order was followed as of 12/21/23 and that the individual is no longer on the premises; the site was checked and all was clear.
    21 Dec 2023
    Determined that the individual who was previously excluded is no longer present on the premises as of 12/21/23.
    04 Oct 2023
    Identified concerns about reporting changes in a resident's condition and elopement, including a second dementia-related elopement, no awake staff, and a resident leaving through the perimeter fence unassisted. Presented amended deficiencies from prior citations during the meeting.
    04 Oct 2023
    Reviewed non-compliance issues related to resident reporting, elopement, and dementia care, with subsequent delivery of amended deficiencies; discussed increased monitoring and provided resources for improvement.
    18 Sept 2023
    Identified that an incident involving a resident sent to the ER was not reported to the licensing agency. A civil penalty of $250 for a repeat violation of reporting requirements was assessed.
    18 Sept 2023
    Reviewed a facility's compliance, noting good conditions, proper medication management, and adequate food, but identified a reporting failure when an injury required emergency treatment without a required incident report, resulting in a civil penalty.
    • § 87211(a)(1)
    01 Sept 2023
    Identified that a resident eloped from the site around 1 a.m. on 8/27/23 and was returned by police about an hour later with no injuries; it remains unknown which exit was used, though all exits had alarms. Found deficiencies included failure to prevent leaving without assistance, no reassessment after the incident, and absence of night supervision for wandering behavior.
    01 Sept 2023
    Identified that residents could potentially exit without assistance due to inadequate alarms and no overnight supervision, and that a resident who eloped had not received a follow-up assessment after the incident.
    • § 87705(c)(4)
    • § 87705(c)(5)
    08 Aug 2023
    Identified concerns that a male caregiver ripped the clothes from a female resident, but interviews could not confirm the incident due to the resident's dementia and hospice status. Found that a resident with dementia left the building unsupervised on 6/27/23 and that this event was not reported to the licensing agency in a timely manner, with staff unable to supervise.
    08 Aug 2023
    Reviewed concerns about a male caregiver ripping clothes from a resident with dementia, but cannot confirm the incident. Found that an elopement by a resident with dementia was not reported promptly and occurred without adequate supervision.
    • § 87705(h)
    • § 87211(a)(1)
    16 Nov 2022
    Found that prior concerns were resolved, with medications and chemicals stored locked and inaccessible, the first-aid kit complete, and kitchen and bath water temperatures measured within an acceptable range. Pre-licensing completed and immediate licensure recommended pending final approval.
    16 Nov 2022
    Confirmed that all safety and medication storage concerns from the initial review were resolved, allowing pre-licensing to proceed to licensure approval.
    25 Oct 2022
    Found safety deficiencies during a pre-licensing visit, including medication not properly locked, chemicals not secured, no first aid kit, and no thermometer to measure hot water temperature. Administrator acknowledged the issues and a review of the pre-licensing checklist was recommended before a follow-up visit.
    25 Oct 2022
    Identified pre-licensing deficiencies during an unannounced visit on 10/25/2022, including medications stored in a central area not properly locked, chemicals and disinfectants not locked, no first aid kit, and no thermometer to measure hot water temperature, with 5 residents present. Noted overall cleanliness, proper lighting, and adequate supplies, and the administrator acknowledged the findings.
    • § 87465
    25 Oct 2022
    Found several safety deficiencies, including unsecured medication and chemicals, missing first aid kit, and lack of a thermometer for hot water measurement during a pre-licensing inspection.
    29 Sept 2022
    Confirmed understanding of license type, resident populations, admissions policies, staffing and training, restrictive health conditions, general provisions, emergency preparedness, complaints and reporting, and pre-licensing readiness during a telephone interview; an exit interview was conducted with a corporate board member.
    29 Sept 2022
    Confirmed that the applicant demonstrated understanding of California’s regulations related to facility operation, staffing, emergency procedures, and other requirements during a telephone competency assessment prior to the ownership transfer.

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