Pricing ranges from
    $6,182 – 7,860/month

    The Parkview

    100 Valley Avenue, Pleasanton, CA, 94566
    4.7 · 64 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Compassionate care, clean modern facility

    I moved my mom into Parkview and overall I'm very pleased. The staff are consistently courteous, compassionate and knowledgeable - they handle meds, know residents' names, and provided excellent end-of-life care. The building is bright, modern and very clean with spacious assisted-living apartments and lots of storage; memory care options exist (private and some shared/companion rooms). Activities are plentiful and social; dining is generally good though food temperature and the three-meal policy bothered us. Management is responsive, security and maintenance are excellent, and staffing has stabilized after earlier turnover. It's pricey and there can be a wait, but we have peace of mind and my parent is thriving.

    Pricing

    $6,182+/mo1 BedroomAssisted Living
    $7,860+/mo2 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.67 · 64 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.7
    • Meals

      4.1
    • Amenities

      4.3
    • Value

      2.5

    Pros

    • Clean, bright, well-maintained facility
    • Friendly, caring, and attentive staff
    • Staff know residents by name and build relationships
    • Accessible and responsive management/administrators
    • Wide variety of daily activities (bingo, scrabble, music, exercises)
    • Live music and entertainment (harp, piano, musical productions)
    • Social events, themed parties, and birthday celebrations
    • Pet therapy and worship/in-house religious services
    • Good to excellent dining and restaurant-style service (many positive comments)
    • Supportive hospice and compassionate end-of-life care on-site
    • Safe, secure environment with good maintenance
    • Spacious, light-filled apartments and comfortable common areas
    • Outdoor patios, landscaping, and proximity to parks/downtown
    • Salon, gym/exercise room, library, and other amenities
    • 24-hour care and medication management (frequently noted)
    • Staff who advocate for residents and communicate well with families
    • Quick problem resolution and attentive maintenance
    • Warm, homey/resort-like atmosphere for many residents
    • Transportation to doctors and shopping available
    • Residents engaged and socially active; many thriving
    • Personalized attention and hospitality-minded approach
    • Positive move-in experiences and helpful admissions staff
    • Options for pricing/subsidies and companion/shared room arrangements
    • Highly recommended by many families and long-term residents

    Cons

    • Relatively expensive with corporate rate increases noted
    • Small apartment kitchens and some small room layouts
    • Occasional staff turnover and mixed staff quality
    • Memory care limitations: shared rooms, limited availability, staffing concerns
    • Activity cancellations and fewer outings reported by some
    • Inconsistent dining experience: some describe food as boring or cold
    • Restrictive meal policies (must pay for set meals, cannot carry over unused meals)
    • Guest meal charges and unclear meal billing for couples
    • Medication disbursement problems or unnecessary medication requests reported
    • Long wait times for availability (3–6 months) and waiting lists
    • Not in a highly populated location for some (proximity concerns)
    • Some residents find community hotel-like and not homey
    • Occasional grumpy or unwelcoming associates cited
    • Under construction/remodeling creating disruption at times
    • Navigation within the large facility can be confusing
    • Heating/cold bedroom complaints and restrictions on electric blankets
    • High cost for two residents and opaque care-cost process in some cases
    • Tours sometimes rushed or not consistently helpful

    Summary review

    Overall sentiment: Reviews for The Parkview are overwhelmingly positive, with repeated praise for the caring culture, cleanliness, range of activities, and the supportive management and staff. The dominant impression is of a well-run, secure, and attractive senior living community where residents are engaged, well supervised, and frequently described as thriving. Many families emphasized the peace of mind they gained from the staff's attentiveness, professional communication, and advocacy on residents' behalf.

    Care quality and staff: The strongest and most consistent theme across reviews is the quality of staff and caregiving. Staff—from front desk and dining servers to med techs and administrators—are repeatedly described as kind, respectful, patient, and relationship-oriented. Many reviewers highlighted that staff know residents by name, understand likes and dislikes, and provide personalized care. Several families specifically praised the community for compassionate end-of-life and hospice support and for being attentive during transitions and bereavement. A few reviews mention occasional staff turnover and mixed experiences with individual associates, but even in those cases management responsiveness and efforts to correct issues were noted.

    Facilities and environment: The Parkview is regularly described as clean, bright, airy, and attractively decorated, with well-maintained landscaping, patios, and lounge areas. Apartments and common areas receive favorable comments for being light-filled and comfortable; larger apartment options and two-bedroom units were noted by some families. Amenities such as a salon, gym, library, and outdoor patios contribute to the resort-like feel praised by many reviewers. A minority of residents felt the community was somewhat hotel-like and less “homey,” or reported confusing navigation in the large facility. Some reviewers also noted construction/remodeling activity at times, which can be disruptive.

    Activities and social life: There is a broad, positive consensus about the activity program. Daily and weekly offerings commonly mentioned include bingo, scrabble, themed parties, exercises, movies, musical entertainment (including harp and piano), worship services, pet therapy, and outings. These opportunities support socialization and engagement; many residents form friendships and participate actively. A recurring caveat is that activities are sometimes canceled or outings are less frequent than some families expect; timid residents may find the highly active environment less comfortable.

    Dining: Dining receives mixed but generally positive feedback. Numerous reviews praise the dining room experience, courteous servers (names such as Curtis, Kai, and John were singled out), tasty meals, pastries, and restaurant-style service. Others, however, report inconsistent food quality—complaints include bland or poorly flavored dishes, cold food/temperature issues, boring menu variety, and specific dining policies perceived as restrictive (for example, mandatory meal charges, inability to carry unused meals forward, and guest meal fees). The community's dining policies and occasional inconsistencies in meal experience are a notable area where opinions diverge.

    Memory care and clinical concerns: Several reviewers flagged memory care as an area with limits or challenges. Comments include limited private memory-care rooms (some shared rooms), difficulty finding qualified memory-care staff, and the memory-care population being especially impacted during lockdowns. Medication handling is generally praised (med techs “on top” of medicine), but there are isolated reports of medication disbursement problems and unnecessary medication requests—issues families should clarify during tours and admissions.

    Cost, availability, and admissions: Cost is a recurrent concern: many reviewers describe The Parkview as pricey, with corporate rate increases and high costs for couples. Some families found pricing reasonable given services; others noted that pricing could put the community out of range. There are often waits for openings (multiple reviewers cited 3–6 month waits), and a few families described opaque or confusing aspects of the care-cost process. On the positive side, reviewers mentioned available pricing options like companion rooms, subsidies, and clear pricing structures for some residents.

    Management and operations: Management and leadership receive frequent praise for being accessible, responsive, empathetic, and proactive in problem-solving. Admissions and sales staff are often described as helpful and detailed, though a few tours were reported as rushed or not consistently helpful. Maintenance turnaround and responsiveness were complimented repeatedly. Operationally, minor negatives include temporary staffing fluctuations, occasional grumpy associates, and construction activity.

    Who The Parkview suits best: Based on the reviews, The Parkview is an excellent fit for seniors who value an active social environment, robust activity programming, good amenities, and skilled, compassionate staff—especially those who need reliable daily care, medication management, and hospice support. It is particularly recommended by many families for its warm culture and the peace of mind it provides. Prospective residents or families who prioritize privacy in memory care, have strict budget constraints, or prefer very large apartment kitchens should investigate those specifics during a visit. Also, families sensitive to meal-policy details, availability timing, or potential construction disruptions should ask targeted questions when touring.

    Bottom line: The Parkview emerges from these summaries as a high-quality senior living community with standout staff and a vibrant activity and social program, complemented by well-maintained, bright facilities and attentive management. Cost, occasional operational hiccups (staff turnover, medication or dining inconsistencies), memory-care limitations, and availability/wait times are the primary concerns mentioned. For many reviewers, the advantages—particularly the caregiving, cleanliness, and engaging lifestyle—outweigh the drawbacks, resulting in many strong recommendations and satisfied long-term residents and families.

    Location

    Map showing location of The Parkview

    About The Parkview

    The Parkview sits at 100 Valley Avenue in Pleasanton, near Centennial Park, and you'll notice a bright and cheerful atmosphere with landscaped courtyards and outdoor recreation spaces where folks can walk or sit. This city-owned community offers several living options, including independent living for healthy retirees looking for maintenance-free apartments and a social calendar, assisted living for those who need some help with daily activities, and memory care for adults living with Alzheimer's or dementia, with a secured courtyard and special care plans for each person. There's also respite care for those needing short stays, which gives caregivers a rest or helps after surgery or illness.

    You'll see a large range of apartment options, including studios, one-bedrooms, and two-bedrooms, and most come with in-suite climate controls, a kitchenette, emergency call system, plenty of storage space, Wi-Fi, and cable. Some apartments have outdoor patios or balconies, and all utilities are included except for telephone. The community has 123 licensed beds and is a licensed Residential Care Elderly facility.

    Housekeeping, linen, laundry, and meal services are standard here, with a dining room where residents can enjoy meals together. There's a library, a video theater, a billiards lounge, card and game rooms, a computer room, and spaces for various hobbies and social gatherings. Residents have access to a full-time activity director, so there's always a structured program of social, educational, and entertaining activities, plus excursions to local museums, theaters, restaurants, and nearby shops. The Activity Committee creates a monthly calendar that includes continuing education classes, outings, entertainment, and game nights.

    A fully-trained staff is always available to help residents and offer 24-hour personal care, plus transportation to medical appointments and scheduled trips to nearby places. Services include a Wellness Center, fitness and wellness programs, and on-site postal facilities. The beauty salon and manicurist services, along with a multi-purpose room and gardens, provide spaces for residents to relax or gather with friends and family.

    The memory care area offers extra security and has shared kitchen and lounge spaces, dining areas, an entry porch with seating, and a quiet room. Residents and their families find peace of mind because of the mix of independent and assisted living, memory care, and rehabilitation services, along with the home-like feel and supportive staff, even though the community did have some staff turnover in the past but now meets state-recommended staffing levels. The Parkview doesn't accept Medicare for care services but handles long-term care and offers help for both those living on campus and through home care for seniors nearby who need companionship or non-medical support. There's parking for residents and guests, pet-friendly policies, and most amenities and services make the transition to senior living easier for everyone.

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