Mirador estimate
    $6,500/month

    Stoneridge Creek Pleasanton

    3300 Stoneridge Creek Way, Pleasanton, CA, 94588
    4.7 · 79 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $6,500+/moSuiteAssisted Living

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.72 · 79 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.7
    • Meals

      4.6
    • Building

      4.9
    • Value

      4.5

    Location

    Map showing location of Stoneridge Creek Pleasanton

    About Stoneridge Creek Pleasanton

    Stoneridge Creek Pleasanton covers nearly 50 acres with plenty of green space, gardens, water features, and walking paths around well-tended homes and apartments, so people can see rabbits in the grass or sit by the courtyard lake. The campus has villas, garden terraces, and luxury apartments in one, two, or three-bedroom layouts; there are even single-story homes available for those who prefer them, and every home is maintenance-free, which means the staff takes care of repairs and upkeep, laundry, and housekeeping. Stoneridge Creek is a Continuing Care Retirement Community, which means residents can move between different levels of care all on the same campus if needs change-they've got independent living, assisted living, memory care, and access to a health center for skilled nursing, so someone who wants to stay here a long time won't have to move far if extra help becomes necessary later on. There's a clubhouse, a large indoor pool, an open air pool, a sunny patio that's comfortable all year, and dedicated exercise, card, and dining rooms; folks can watch movies in the video theater, play pool in the billiard lounge, read in the library, or attend the Spring Art Faire held in the courtyard by the lake. Dogs and cats are welcome, so residents can bring pets along with them. The dining options include chef-prepared meals, menus that offer variety, and friendly servers are known for their hard work in places like the Pavilion. Food is made to order using quality ingredients, and the staff focuses on making meals healthy and appetizing, so people who want fresh or special meals can usually find something that works for them. Staff provides medication reminders, help with grooming and bathing, grocery shopping services, and personalized assistance with daily activities, and there's round-the-clock help to arrange transportation for doctor visits or errands, plus scheduled transportation and parking for folks who still like to drive themselves. The community stays busy with over 200 monthly classes and clubs, fitness and wellness programs, devotional gatherings, and offsite trips, which means there's likely something to do for nearly any interest-from games to art to exercise and more. Stoneridge Creek has earned awards for its meals, activities, and friendly atmosphere, with a motto that focuses on service, teamwork, excellence, and integrity, and Director of Marketing Barbara Gilbert is a known point of contact. Staff opportunities are available for caring and trained people who want to get involved, since the facility is large and needs many hands on deck. Stoneridge Creek is privately held, home to a few hundred employees, and works under a licensing agreement with Continuing Life LLC. It's a part of the Pleasanton Chamber of Commerce and is linked with CareMeridian for care services. The community model is called a "Life Plan Community," so folks can feel secure about getting the help they need while enjoying the social life, open spaces, a beautiful campus, and the convenience of having services and amenities close by.

    People often ask...

    State of California Inspection Reports

    20

    Inspections

    1

    Type A Citations

    3

    Type B Citations

    5

    Years of reports

    15 Aug 2024
    Confirmed that the facility met safety and care standards, with adequate lighting, proper temperature controls, and accessible emergency and medication protocols, during a comprehensive inspection.
    10 Jul 2024
    Investigated an incident of financial abuse involving an independent resident by an unknown individual, which the facility was unaware of until several days after it occurred, but no concerns regarding the resident’s well-being were noted.
    26 Jan 2024
    Confirmed that the facility was in compliance with safety, health, and recordkeeping requirements during the inspection, with all safety devices operational, proper medication storage, and adequate supplies and furnishings in place.
    30 Sept 2023
    Reviewed the facility’s operations, safety features, resident and staff files, and living units, finding that everything was in good repair, clean, and compliant, with no deficiencies noted.
    13 Sept 2023
    Determined that missing actual data in budget presentations violated state law but was later corrected, resulting in a $1,000 fine imposed on the provider.
    • § 1771.8(d)
    29 Aug 2023
    Determined that including legal expenses in the monthly care fee increase is appropriate and that government-imposed fines, penalties, and attorney fees were not factored into the fee increase, confirming the allegation about legal costs being improperly included is unsubstantiated.
    14 Jul 2023
    Investigated whether residents were properly included in budget meetings and had access to documentation, finding no evidence that documentation was withheld or that residents were excluded. Also reviewed contract language about rate increases, concluding there was no violation of relevant laws.
    14 Jul 2023
    Determined that the provider's budget projections were reasonable and not deliberately inflated or understated, and that as a limited liability company, they are not required to maintain governing body minutes, thus the allegations were unfounded.
    14 Jul 2023
    Reviewed information and documentation related to a complaint about disclosure of factors used to increase monthly fees, and concluded there was insufficient evidence showing the provider failed to fully disclose the basis for the fee increases.
    14 Dec 2022
    Confirmed that the facility maintained proper infection control practices, including working emergency response systems, clean and well-maintained living areas, and adequate safety equipment, with no deficiencies observed during the inspection.
    29 Apr 2022
    Found that staff followed infection control protocols with proper PPE and sanitation measures, but identified an unpermitted office and staff room added in the garage during the visit.
    • § 87305(a)
    14 Sept 2021
    Confirmed that infection control measures, including signage, PPE, hand hygiene stations, and disinfecting protocols, were properly maintained during the inspection, with no deficiencies noted.
    14 Sept 2021
    Investigated a resident’s concern about water appearance, and findings showed water from their apartment met all safety standards based on testing and consultations.
    20 Apr 2021
    Determined that the allegation regarding the continuing care contract was unfounded and dismissed.
    07 Apr 2021
    Reviewed medication records after a resident received duplicate blood pressure medications under different generic names, leading to a hospital visit; no deficiencies cited.
    02 Apr 2021
    Confirmed that during a tele-visit, the home was properly maintained with adequate food, medication storage, and residents appeared well cared for, with no deficiencies noted.
    05 Nov 2020
    Investigated failure to notify the licensing department in writing about a bankruptcy, resulting in a civil penalty for violating health and safety regulations.
    • § 1569.686(a)(3)
    23 Oct 2020
    Confirmed that an informal meeting was held via teleconference to discuss the status of several licensed residences and obtain bankruptcy documentation by a specified deadline.
    21 Oct 2020
    Found the facility clean, organized, with all utilities operational, adequate food supplies, and residents appeared well-groomed and cared for during a COVID-19 tele-visit with staff.
    27 Jan 2020
    Found that a required fire drill had not been conducted in over three months, and documented some safety and recordkeeping deficiencies during an annual inspection.
    • § 87705(l)(8)
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