Mirador estimate
    $6,500/month

    Stoneridge Creek Pleasanton

    3300 Stoneridge Creek Way, Pleasanton, CA, 94588
    4.7 · 79 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    5.0

    Resort-like CCRC with excellent amenities

    I toured and moved into Stoneridge Creek and I couldn't be happier. The grounds and facilities are gorgeous (trails, pools, gym, theater, woodshop), three on-site restaurants serve excellent food, and daily activities plus monthly excursions keep me social and engaged. Staff were warm, professional and prompt - move-in was seamless, maintenance responds quickly, and strong safety/vaccination measures gave me peace of mind. It's a first-class, resort-like CCRC that preserves independence with care available on campus. It's expensive and there's a wait/large buy-in, but for me the community and quality of life are worth it.

    Pricing

    $6,500+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Housekeeping and linen services

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    4.72 · 79 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.9
    • Meals

      4.6
    • Amenities

      4.8
    • Value

      3.5

    Location

    Map showing location of Stoneridge Creek Pleasanton

    About Stoneridge Creek Pleasanton

    Stoneridge Creek Pleasanton covers nearly 50 acres with plenty of green space, gardens, water features, and walking paths around well-tended homes and apartments, so people can see rabbits in the grass or sit by the courtyard lake. The campus has villas, garden terraces, and luxury apartments in one, two, or three-bedroom layouts; there are even single-story homes available for those who prefer them, and every home is maintenance-free, which means the staff takes care of repairs and upkeep, laundry, and housekeeping. Stoneridge Creek is a Continuing Care Retirement Community, which means residents can move between different levels of care all on the same campus if needs change-they've got independent living, assisted living, memory care, and access to a health center for skilled nursing, so someone who wants to stay here a long time won't have to move far if extra help becomes necessary later on. There's a clubhouse, a large indoor pool, an open air pool, a sunny patio that's comfortable all year, and dedicated exercise, card, and dining rooms; folks can watch movies in the video theater, play pool in the billiard lounge, read in the library, or attend the Spring Art Faire held in the courtyard by the lake. Dogs and cats are welcome, so residents can bring pets along with them. The dining options include chef-prepared meals, menus that offer variety, and friendly servers are known for their hard work in places like the Pavilion. Food is made to order using quality ingredients, and the staff focuses on making meals healthy and appetizing, so people who want fresh or special meals can usually find something that works for them. Staff provides medication reminders, help with grooming and bathing, grocery shopping services, and personalized assistance with daily activities, and there's round-the-clock help to arrange transportation for doctor visits or errands, plus scheduled transportation and parking for folks who still like to drive themselves. The community stays busy with over 200 monthly classes and clubs, fitness and wellness programs, devotional gatherings, and offsite trips, which means there's likely something to do for nearly any interest-from games to art to exercise and more. Stoneridge Creek has earned awards for its meals, activities, and friendly atmosphere, with a motto that focuses on service, teamwork, excellence, and integrity, and Director of Marketing Barbara Gilbert is a known point of contact. Staff opportunities are available for caring and trained people who want to get involved, since the facility is large and needs many hands on deck. Stoneridge Creek is privately held, home to a few hundred employees, and works under a licensing agreement with Continuing Life LLC. It's a part of the Pleasanton Chamber of Commerce and is linked with CareMeridian for care services. The community model is called a "Life Plan Community," so folks can feel secure about getting the help they need while enjoying the social life, open spaces, a beautiful campus, and the convenience of having services and amenities close by.

    People often ask...

    State of California Inspection Reports

    38

    Inspections

    3

    Type A Citations

    4

    Type B Citations

    5

    Years of reports

    21 Oct 2020
    Found interior and exterior areas clean and orderly; utilities functioning; and food supplies adequate for seven days non-perishable and two days perishable. Observed residents present, adequately groomed and attired, with no obvious marks, scratches, or bruising, and two staff on site; the visit was conducted remotely due to shelter-in-place.
    05 Dec 2024
    Found no deficiencies. Observed safety measures and basic needs in place, including functioning detectors, secured medications and sharps, adequate food supplies, and clean, unobstructed living spaces.
    23 Oct 2020
    Identified a bankruptcy filing and requested LIC500 for each site during an informal televisit that covered current operations, reporting requirements, and future plans.
    05 Nov 2020
    Identified the allegation that there was a failure to notify the licensing agency in writing about a bankruptcy filing on 9/24/20, which had not been reported by 10/21/20. A civil penalty of $2,000 was assessed for that failure.
    • § 1569.686(a)(3)
    26 Jan 2024
    Found a safe, well-maintained environment with five bedrooms occupied by residents, secured medications and sharps, adequate food supplies, and functioning safety devices including smoke and carbon monoxide detectors. No deficiencies were identified.
    29 Apr 2022
    Identified an unpermitted conversion of part of the garage into an office and staff room, with no building permit records on file. Noted infection control measures were in place, including entry screening, PPE use, and posted reminders.
    • § 87305(a)
    07 Apr 2021
    Identified duplicate medications listed under different generic names for a resident, which led to a hospital visit after administration. No deficiencies were cited.
    02 Apr 2021
    Found no health or safety issues after a tele-visit check of the care setting, noting a stable 72°F room temperature, 110°F hot water, adequate food supplies, a securely locked central medication cabinet, and residents appearing well groomed.
    09 May 2025
    Investigated a case of financial theft by a third-party home care agency; police were notified and the agency was promptly informed.
    • § 9058
    15 Aug 2024
    Found no deficiencies after reviewing records and inspecting living spaces, safety devices, medications, and emergency procedures.
    15 Aug 2024
    Confirmed that the facility met safety and care standards, with adequate lighting, proper temperature controls, and accessible emergency and medication protocols, during a comprehensive inspection.
    10 Jul 2024
    Identified financial abuse of an independent resident by an unknown individual. Administrator stated they were unaware of the abuse until July 5, 2024, and that it had been ongoing for some time, with no current concern for the resident’s well-being.
    10 Jul 2024
    Investigated an incident of financial abuse involving an independent resident by an unknown individual, which the facility was unaware of until several days after it occurred, but no concerns regarding the resident’s well-being were noted.
    26 Jan 2024
    Confirmed that the facility was in compliance with safety, health, and recordkeeping requirements during the inspection, with all safety devices operational, proper medication storage, and adequate supplies and furnishings in place.
    30 Sept 2023
    Found no deficiencies or citations after reviewing resident and staff records and inspecting multiple residential buildings and surrounding areas; observed clean, well-maintained living spaces with safety equipment and functioning emergency systems, trained staff, and adequate food service and activity amenities.
    30 Sept 2023
    Reviewed the facility’s operations, safety features, resident and staff files, and living units, finding that everything was in good repair, clean, and compliant, with no deficiencies noted.
    13 Sept 2023
    Identified missing YTD actuals in prior-year budget data. Later, during a December interview, the actual data appeared in the 2023 budget presentation, and a $1,000 administrative fine was imposed.
    14 Jul 2023
    Found that the providers disclosed the bases used to estimate monthly care fee increases, with factors based on projected costs, prior year per capita costs, and economic indicators in line with the statutory guidance. Thus, the specific allegation of failing to disclose all bases did not have supporting evidence.
    13 Sept 2023
    Determined that missing actual data in budget presentations violated state law but was later corrected, resulting in a $1,000 fine imposed on the provider.
    • § 1771.8(d)
    29 Aug 2023
    Determined that the allegation that legal expenses were included in the monthly care fee increase is unsubstantiated. Reviewed documents showed that 2022 projected legal expenses and 2023 budgeted legal expenses were allowable operating costs, and government fines and penalties and government attorney fees were not factored into the fee increase.
    29 Aug 2023
    Determined that including legal expenses in the monthly care fee increase is appropriate and that government-imposed fines, penalties, and attorney fees were not factored into the fee increase, confirming the allegation about legal costs being improperly included is unsubstantiated.
    14 Jul 2023
    Found that the claim residents were excluded from budget meetings and that budget-planning documentation was withheld was unsubstantiated after reviewing bylaws, the operations manual, and quarterly financial reports showing ongoing consultation with resident representatives and access to information. Found that the claim a rate-increase provision in resident care agreements violated applicable statutes was unsubstantiated after reviewing four current agreements approved for use.
    14 Jul 2023
    Found the first allegation unfounded: budget projections exceeded actual revenue and expenses by a small margin (less than 4%), with no evidence of deliberate overstatement of costs or understatement of revenue, and Form 7-1 requirements addressed. Found the second allegation unfounded: the entity is an LLC with no governing body, so minutes are not required, and there was no evidence of governing-body meetings.
    14 Jul 2023
    Reviewed information and documentation related to a complaint about disclosure of factors used to increase monthly fees, and concluded there was insufficient evidence showing the provider failed to fully disclose the basis for the fee increases.
    14 Dec 2022
    Found no deficiencies and no citations issued. Observed apartments clean and in good repair, with safety features such as life-line buttons and check-in systems, and staff health clearances current; hot water measured at about 112.5°F and kitchen areas clean with adequate food storage.
    14 Dec 2022
    Confirmed that the facility maintained proper infection control practices, including working emergency response systems, clean and well-maintained living areas, and adequate safety equipment, with no deficiencies observed during the inspection.
    29 Apr 2022
    Found that staff followed infection control protocols with proper PPE and sanitation measures, but identified an unpermitted office and staff room added in the garage during the visit.
    • § 87305(a)
    14 Sept 2021
    Found comprehensive infection control measures in place at the site, including COVID-19 signage, PPE, hand sanitizer, and frequent disinfection of commonly touched surfaces, with screenings for staff, residents, and visitors maintained. No issues identified during the visit.
    14 Sept 2021
    Found that the complaint about the water's appearance was unfounded after tests and reviews showed the water met all regulatory requirements.
    14 Sept 2021
    Investigated a resident’s concern about water appearance, and findings showed water from their apartment met all safety standards based on testing and consultations.
    20 Apr 2021
    Found that the allegation that the continuing care contract statutes were violated was unfounded. Dismissed the complaint.
    20 Apr 2021
    Determined that the allegation regarding the continuing care contract was unfounded and dismissed.
    07 Apr 2021
    Reviewed medication records after a resident received duplicate blood pressure medications under different generic names, leading to a hospital visit; no deficiencies cited.
    02 Apr 2021
    Confirmed that during a tele-visit, the home was properly maintained with adequate food, medication storage, and residents appeared well cared for, with no deficiencies noted.
    05 Nov 2020
    Investigated failure to notify the licensing department in writing about a bankruptcy, resulting in a civil penalty for violating health and safety regulations.
    • § 1569.686(a)(3)
    23 Oct 2020
    Confirmed that an informal meeting was held via teleconference to discuss the status of several licensed residences and obtain bankruptcy documentation by a specified deadline.
    21 Oct 2020
    Found the facility clean, organized, with all utilities operational, adequate food supplies, and residents appeared well-groomed and cared for during a COVID-19 tele-visit with staff.
    27 Jan 2020
    Found that a required fire drill had not been conducted in over three months, and documented some safety and recordkeeping deficiencies during an annual inspection.
    • § 87705(l)(8)

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