Overall sentiment across the reviews is strongly positive: reviewers repeatedly emphasize compassionate, attentive staff who create a family-like atmosphere and deliver high-quality personal care. Many reviewers say staff go above and beyond—spending extra time with residents, facilitating phone/FaceTime visits, and acting like family members. Communication with families is a recurring strength: staff keep relatives updated, coordinate with primary care physicians, work collaboratively with hospice providers, and adjust care plans as residents' needs change. Multiple reviewers specifically credit the owner and leadership (including a named owner, Jim) for hands-on involvement and a caring management approach.
Care quality is presented as a major strength. Reviews highlight cleanliness, safety-oriented rooms, and a memory-care environment that emphasizes supervision and tailored supports. Several family members say residents are consistently clean, well-presented, and well supervised, with staff attentive to hygiene and safety concerns. At least one reviewer explicitly notes the absence of common facility odor issues (e.g., no urine smell), signaling pride in housekeeping and clinical care. The reviews also include praise for the facility’s ability to recognize changing health needs and to escalate or adjust care by communicating with doctors and hospice when appropriate.
The physical facility and living arrangements get positive marks. Reviewers describe Ramona Senior Manor as a modern, clean, and comfortable place with private rooms and private baths. Common areas are noted as pleasant and well-used, with a homey atmosphere, lively music, and the aroma of home-cooked meals. An on-site salon and well-appointed community spaces contribute to a residential, non-institutional feel. Several long-term residents and family members describe the environment as welcoming to visitors and inclusive of family involvement.
Dining and nutrition are consistently reported as strengths. Meals are described as fresh, healthy, nutritious, delicious, and nicely presented. Staff are praised for accommodating special dietary requests and nutritional needs, with one reviewer noting even small personalized touches (for example, a preferred snack after meals). Food appears to be a source of comfort and satisfaction for many residents and families.
Programming and social engagement are frequently mentioned: reviewers describe daily social events, exercise opportunities, lively music, interactive activities, and routine entertainment. These programs are credited with creating stimulation, positive energy, and a sense of community that contributes to residents’ wellbeing. Multiple respondents highlight that activities are both well-attended and meaningful, supporting a 'home away from home' atmosphere.
Management, owner involvement, and external partnerships receive positive commentary. Reviewers appreciate the accessible, compassionate ownership and staff leadership, noting a good relationship with the owner and a team that ‘‘runs a tight ship.’’ The facility’s collaboration with hospice providers is repeatedly noted as a positive—families say hospice integration is smooth and that clinicians coordinate care effectively when residents need end-of-life supports.
There are some recurring limitations and a few isolated concerns to weigh. COVID-19 visitation restrictions were cited as a drawback by some families—the facility’s early and strict safety practices were generally appreciated, but limited visitation during the pandemic was noted as a hardship. A small number of reviewers raised concerns about cost, describing the facility as relatively expensive. A few comments indicate the Manor may not be specialized for every stage of Alzheimer’s or for residents with very high activity levels; one reviewer explicitly said staff were not able to handle a particular resident’s activity/personality. Minor housekeeping issues were mentioned in at least one review (stained coffee cups), although this was an outlier against many other comments praising cleanliness. Another practical shortcoming raised was a lack of transportation services to medical appointments.
In summary, Ramona Senior Manor earns strong, consistent praise for compassionate staff, clear family communication, cleanliness, safety-minded care, good food, robust activities, and involved management. The facility appears particularly well suited for families seeking a modern, residential memory-care-focused environment with active programming, personalized dining accommodations, and strong hospice coordination. Prospective families should be aware of potential limitations including cost, possible gaps in managing very high-needs or late-stage Alzheimer’s behaviors, and the absence of on-site transportation services. Overall, reviews suggest this is a highly recommended, family-oriented community that provides substantial peace of mind to many residents and their relatives.
