Pricing ranges from
    $3,770 – 4,350/month

    Point Loma Estates Memory Care

    3423 Channel Way, San Diego, CA, 92110
    4.1 · 49 reviews
    • Independent living
    • Assisted living
    • Memory care

    Pricing

    $3,770+/moSemi-privateMemory Care
    $4,350+/moSuiteMemory Care

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program
    • Respite program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.06 · 49 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.1
    • Meals

      3.9
    • Building

      4.2
    • Value

      3.8

    Location

    Map showing location of Point Loma Estates Memory Care

    About Point Loma Estates Memory Care

    Point Loma Estates Memory Care offers a comfortable and secure environment for seniors living with Alzheimer's disease or other types of dementia, and you'll find a purpose-built community run by staff trained to help people with memory issues and behaviors that sometimes come with those conditions, which means they can care for residents who wander or show challenging behaviors, and the secured building uses technology like bracelets to keep everyone safe and prevent folks from getting lost. The staff speak multiple languages, including English, Spanish, German, Italian, and Filipino, so communication is easier for many people, and there's always someone available, day or night, to help with bathing, dressing, transfers, and reminders for things like grooming and toileting. Medication management is included, with nurses, a doctor on call, and visits from specialists like podiatrists, physical therapists, occupational therapists, and speech therapists, plus diabetic care with insulin help and blood sugar checks for people who need that.

    The facility has wheelchair-accessible rooms and bathrooms, sprinkler systems, and features like increased text size and high-contrast signage to help residents and visitors with different needs. Transportation is available for doctor's appointments and outings, and there's also parking for residents and guests. People can choose from studio, single, and two-bedroom apartments, all with kitchens or kitchenettes, private bathrooms, air conditioning, storage space, cable TV, and housekeeping and laundry taken care of every week. For short-term stays, there's respite care, and for end-of-life support, they have hospice waivers. Staff can help with non-ambulatory and incontinence care and accommodate a range of needs as they change over time.

    The community runs a steady schedule of activities and events, including sensory programs, brain fitness, gardening, educational classes, art workshops, cooking, yoga, Tai Chi, singing, trivia, Wii bowling, and pet-focused activities, plus devotional services, live well programs, and trips outside. Meals are prepared by chefs, served in a dining room, with options for special diets like gluten-free, low sodium, organic, vegan, and guest meals if you want to eat with family or friends. There are communal areas like a small library, gaming and activity room, computer center, garden, fitness room, beauty salon, and private or companion floor plans so people can make spaces feel like home with their own belongings. Organized and informal gatherings happen daily, and the Resident Council lets everyone contribute their voice to the community.

    Safety stays a top priority with 24-hour supervision, a call system to get help quickly if needed, security features that fit memory care and assisted living residents, and supervision for wandering or unusual behaviors. Care planning is tailored to each resident's needs, with input from healthcare providers and updates as those needs change, and the place keeps up a focus on making everybody feel included and reducing confusion. People who've lived or visited here talk about kind staff and good care, and it's all part of the Sinceri Senior Living Community, giving seniors a range of options for assisted living, independent living, memory care, and nursing care in one setting.

    People often ask...

    State of California Inspection Reports

    32

    Inspections

    0

    Type A Citations

    9

    Type B Citations

    5

    Years of reports

    11 Jul 2023
    Verified all residents were relocated prior to the closing date and that clothing, personal effects, and licensing postings were removed. Confirmed that the licensee's representative shredded the original license, no deficiencies were issued, and an exit interview was conducted.
    11 Jul 2023
    Confirmed successful relocation of all residents, verified closure readiness of the facility, and provided necessary documentation to the licensee's representative.
    22 Jun 2023
    Found that staff failed to treat a resident with dignity and respect. Conducted interviews and records review supported this finding.
    • § 87707(2)(a)
    22 Jun 2023
    Confirmed staff did not treat residents with dignity and respect.
    • § 87707(2)(a)
    03 Jul 2020
    Identified medication errors and concerns about residents' personal rights. Found that audits revealed discrepancies in medication records and how medications were documented, transcribed, and administered; internal investigation determined staff did not follow required policies and procedures.
    16 Mar 2023
    Identified that bedding was temporarily removed from residents during scabies treatment and that a staff member improperly used a resident’s prescribed Permethrin Cream for another staff member; residents were temporarily relocated and rooms were disinfected. Found insufficient evidence to support that staff did not allow residents in their rooms.
    • § 87217
    • § 87307
    16 Mar 2023
    Found that during April–May 2020 a misinterpreted scabies protocol led to residents being inadequately clothed during treatment, and that privacy during showers, sanitation, incontinence care, and restraints were not supported by evidence.
    16 Mar 2023
    Confirmed allegations of staff not providing mattress covers during a scabies outbreak and improperly accessing a resident's medication. Unsubstantiated allegation of staff not allowing residents in their rooms during the same time period.
    30 Jan 2023
    Found no deficiencies after an unannounced, required one-year visit that included review of infection-control practices and COVID-19 mitigation measures such as disinfection, screening, and PPE use.
    30 Jan 2023
    Reviewed the facility's COVID-19 protocols and observed staff and residents during an unannounced visit. No issues were identified during the inspection.
    • § 87468.1
    28 Oct 2022
    Investigated the allegation that staff over-medicated R1 with Morphine and Lorazepam and found no evidence that doses exceeded orders or contributed to decline. Investigated whether R1’s needs were met; found staff provided meal assistance and oral care, but progressive dysphagia and end-of-life decline due to underlying conditions led to death, with autopsy showing morphine in the blood consistent with hospice care and no evidence of an allergic reaction.
    28 Oct 2022
    Reviewed allegations of over-medication and lack of proper care for a resident, but evidence did not support the claims.
    27 Oct 2022
    Investigated two allegations: staff neglect resulting in multiple fractures and not seeking timely medical attention for a resident. Found insufficient evidence to support these allegations.
    27 Oct 2022
    Found insufficient evidence to support the allegation that lack of care and/or supervision led to an unwitnessed fracture.
    27 Oct 2022
    Investigated claims of resident neglect, resulting in fractures, and failure to seek medical attention for a resident; found insufficient evidence to support the allegations, indicating they were unsubstantiated.
    10 Sept 2021
    Found that a resident with scabies did not receive prescribed medication in accordance with the physician's instructions, and outside medical professionals confirmed the orders were not followed. Identified that the same resident was placed in isolation for about two weeks and provided with no bed linens or coverings, with facility records noting isolation status.
    10 Sept 2021
    Confirmed allegations regarding mistreatment of a resident were substantiated through interviews and records review.
    08 Sept 2021
    Identified that a designated representative's request for a resident's records, submitted on August 28, 2020, was not fulfilled promptly and the records were shipped on September 11, 2020.
    08 Sept 2021
    Confirmed that records were not promptly provided to the designated representative as alleged.
    31 Aug 2021
    Found no deficiencies after an on-site health and infection-control assessment, including disinfection, testing, vaccination, screening, and PPE, with an exit debriefing held with the executive director.
    31 Aug 2021
    No deficiencies were found during the visit by the California Department of Social Services.
    • § 87468.2(a)(8)
    • § 87307(a)(3)
    • § 87465(c)(2)
    19 Aug 2021
    Reviewed health and safety measures during an unannounced case management visit conducted via FaceTime due to COVID-19 restrictions. No deficiencies were issued during this visit.
    19 Aug 2021
    Conducted virtual health and safety check, toured facility, and interviewed staff; no deficiencies identified.
    • § 1569.269
    15 Apr 2021
    Investigated the allegation that on July 1, 2020 staff unlawfully evicted a resident by refusing to accept them back from the hospital; found no evidence to support the allegation after reviewing medical records and conducting interviews.
    15 Apr 2021
    Found no evidence of unlawful eviction of a resident from the facility.
    28 Oct 2020
    Investigated the 10/17/2020 incident, interviewed staff, reviewed resident records, and conducted a brief tour; no deficiencies observed.
    28 Oct 2020
    Found no deficiencies during the visit and interviewed staff regarding an incident mentioned in an incident report.
    11 Sept 2020
    Reviewed incident reports dated 08/10/2020, 08/17/2020, and 08/21/2020; conducted a tele-visit with staff interviews and records reviews, no deficiencies observed, and an exit interview completed.
    11 Sept 2020
    Confirmed no deficiencies were observed during the visit and the purpose was to discuss received Incident Reports.
    03 Jul 2020
    Identified multiple medication errors and personal rights concerns during the meeting.
    21 Feb 2020
    Inspection found all areas of the facility in compliance with regulations, ensuring the safety and well-being of residents.
    27 Jan 2020
    Determined that the allegation of staff neglect causing a resident's fall was unfounded, as the resident was medically cleared to use an assistive device instead of a wheelchair and the facility adhered to the care plan.

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