Balfour Littleton

    8160 W Coal Mine Ave, Littleton, CO 80123
    • Independent Living
    • Assisted Living
    • Memory Care

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    Reviews

    4.03·(35)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      3.9
    • Meals

      3.8
    • Amenities

      3.9
    • Value

      1.0

    Pros

    • Compassionate and attentive nursing and caregiving staff
    • Dignified end-of-life and palliative support
    • Engaging social programming and thoughtful outings
    • On-site rehabilitation services (PT/OT/speech)
    • Upscale dining options and varied menu choices
    • Resort-like, hotel-style facility design and ambiance
    • Well-maintained grounds and attractive exterior
    • Responsive and effective maintenance team
    • Spacious bedroom and bathroom layouts in some units
    • Inclusive events that foster meaningful relationships
    • Dedicated memory-care expertise
    • 24/7 clinical care availability
    • Evening entertainment and on-site theater
    • Convenient central location

    Cons

    • Chronic understaffing and staffing instability
    • Inadequate night-shift supervision
    • Inconsistent management and leadership responsiveness
    • Gaps in family communication around critical events
    • Inconsistent meal-service quality and temperature control
    • Limited menu variety in certain service lines
    • Unreliable resident transportation services
    • Gaps in emergency preparedness and drill execution
    • Cleanliness and sanitation concerns in some areas
    • Low staff compensation contributing to retention pressure
    • Limited transparency around financial and marketing practices

    Summary of reviews

    Balfour Littleton elicits strongly mixed impressions. Many families and residents praise the caregiving teams, on-site clinical services, and the community’s social life: reviewers consistently highlight compassionate, professional nursing and memory-care staff; meaningful end-of-life sensitivity; robust rehabilitation offerings (PT/OT/speech); and a broad calendar of activities, outings, and evening entertainment. The facility’s physical environment is frequently described as attractive and resort-like, with hotel-style rooms, well-kept grounds, and a responsive maintenance department that supports resident comfort.

    Care quality and staffing present a nuanced picture. Positive accounts emphasize high levels of individualized attention, advocacy for resident wishes, and staff who go beyond basic duties. At the same time, operational staffing shortages and variability in shift coverage are recurring concerns. Review content implies chronic understaffing and occasional inadequate night-shift supervision, which families connect to delays in routine care and slower responsiveness. Low staff pay and retention pressure are also cited as a contributing factor to workforce instability.

    Dining and activities are strengths for many residents but are described as inconsistent by others. Several reviews describe upscale dining with diverse menu choices, welcoming communal meals, and special dining events. Conversely, there are recurring notes about limited menu variety in particular service lines, instances of cold or prepackaged meals, and uneven chef presence, indicating gaps in meal-service consistency and temperature control. Activity programming is generally portrayed as engaging and inclusive, with well-planned outings and meaningful opportunities for social connection; however, some families felt programming did not always match every resident’s needs.

    Facility amenities and safety-related operations show both positives and areas needing attention. The building, common areas, theater, and therapy spaces receive favorable comments for design and upkeep. At the same time reviewers raised operational concerns: unreliable transportation availability, lapses in emergency-preparedness practices such as drill execution, and cleanliness or sanitation concerns in specific areas. These operational weaknesses can affect day-to-day quality of life and family confidence.

    Management and communication are the most variable elements across reviews. Some families describe an engaged administrator and responsive leadership who communicate effectively with residents and families. Other accounts describe inconsistent leadership responsiveness, breakdowns in family notification during critical events, and questions about property-handling and move-in/move-out protocols. There are also concerns about transparency related to financial and marketing practices. These mixed experiences suggest that management performance may vary over time or by team.

    Overall, prospective residents and families should weigh strong clinical and social-program strengths against documented operational risks. The community appears capable of delivering compassionate, high-quality personal and clinical care within an attractive physical setting, but concerns about staffing stability, consistency of meal service, emergency-preparedness practices, transportation reliability, cleanliness in some areas, and variable leadership communication warrant direct discussion during tours. Recommended next steps for families: ask for current staffing ratios and night-shift supervision policies, request sample weekly menus and dining-service procedures, inquire about emergency-drill schedules and transportation contingency plans, and obtain written clarification on communication protocols for critical events and property/room safeguards.

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    Location

    Balfour Littleton is located at 8160 W Coal Mine Ave, Littleton, CO, 80123.

    About Balfour Littleton

    Balfour Littleton sits in Littleton, Colorado, where seniors can choose from studio, one-bedroom, two-bedroom, or semi-private rooms, and you'll find private and shared spaces that are all wheelchair accessible, and there's plenty of room to move around with wide hallways, common areas, and a secured outdoor courtyard so residents can get some fresh air or join in when there's a gardening group outside. The building has controlled access and a security gate, so only those who belong can come in, which helps make people feel safe, especially those using the memory care service, which is mainly for people living with Alzheimer's or dementia, and they really aim to protect residents who might become confused or want to wander. The licensed nurses and caregivers who are always on site keep an eye on everyone, help with medication, and provide care plans based on what each person needs, whether someone's there short-term for respite care, or they're planning to stay for a while, and if someone just needs a little help now and then, the assisted living service is available-they help with daily things like bathing, dressing, or getting meals.

    Meals are planned by experienced chefs, and there's a main dining room, a Bistro with outdoor tables, Sunday brunches, and special dinners, while the kitchenettes in the apartments mean people aren't stuck eating in one place, and those who want vegetarian or diabetic meal plans can get those as well. There's a full schedule of activities every week, from yoga and chair yoga classes to book clubs, music sessions, and arts-and-crafts, with events and outings planned for anyone who wants to go off campus and see more of the area, plus a gym and a state-of-the-art fitness center, and if someone likes being outside, the community is surrounded by parks and open fields. Housekeeping staff clean apartments and do laundry each week, and residents can use the washers and dryers on every floor for free, while other services like haircuts, doctor visits, and housekeeping for private rooms are easy to arrange. Pets are allowed, though some rules apply, and both residents and their guests have parking, and there's transportation available to get to appointments, shopping, or to join group outings. High-speed internet and cable are included, and staff speak both English and Spanish, so communication is usually smooth. The community accepts people age 55 and over, and licensed nurses are on site or on call 24/7, with personal attention to keep people as independent as possible while still helping out where needed. Residents get emergency call buttons, daily check-ins, and access to a team who are known for being courteous and responsive. The atmosphere is much like a small neighborhood, with lots of social spaces, special programs, and care that's checked up on by a review group a couple times a year, so things stay safe, comfortable, and reliable.

    About Kisco Senior Living

    Balfour Littleton is managed by Kisco Senior Living.

    Kisco Senior Living, based in Carlsbad, California, specializes in developing and managing full-service senior living communities. Established over 30 years ago, Kisco operates 22 communities across six states, providing various living options, including independent living, assisted living, and memory care.

    Kisco emphasizes a philosophy known as "Kisco Confidence," which focuses on safety, security, trust, transparency, and delivering five-star service. They follow best-in-class safety protocols, including a strict adherence to CDC guidelines and comprehensive hygiene and health standards. Their communities are designed to promote an enriched lifestyle with a focus on emotional, intellectual, physical, social, spiritual, and vocational needs.

    Kisco Senior Living is known for its hospitality-driven approach and programs such as the "Healthy Strides" wellness initiative. They offer personalized care and support through custom packages tailored to individual resident needs, including skilled nursing and rehabilitation services. The company's commitment to quality and service excellence has earned them recognition, with many communities receiving prestigious industry accolades.

    Their communities, spread across states like California, North Carolina, Florida, Hawaii, and Utah, offer a variety of amenities and services designed to enhance the residents' quality of life. The "Kisco Signature" portfolio, launched in 2023, provides a five-star lifestyle with services developed in partnership with Forbes Travel Guide, including personal errand and grocery delivery services.

    Kisco's approach is deeply rooted in principles of integrity, dignity, compassion, and a commitment to enhancing each resident's lifestyle through responsive service, high-quality programs, and a strong sense of community.

    People often ask...

    Balfour Littleton offers independent living, assisted living, and memory care.

    There are 44 photos of Balfour Littleton on Mirador.

    Yes, Balfour Littleton allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 8160 W Coal Mine Ave, Littleton, CO 80123.

    No, Balfour Littleton does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Colorado, the Department of Public Health & Environment licenses assisted living residences, conducting inspections and investigating complaints.

    License number23M124
    StatusActive
    Facility typeAssisted Living Residence
    Capacity90 residents
    View the official license record

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Balfour Littleton. The information above has not been verified or approved by the owner or operator. For exact information, please contact Balfour Littleton directly. There is no cost for this service. We are compensated by the community you select.

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