What levels of care does this community offer?

Peaks Care Center offers independent living, assisted living, memory care, board and care, and skilled nursing.

Are there photos of this home?

There are 2 photos of Peaks Care Center on Mirador.

Can I shift to assisted living and memory care as needed?

Yes, Peaks Care Center allows residents to age in place and adjust their level of care as needed.

What is Peaks Care Center's address?

The full address for this community is 1440 Coffman St, Longmont, CO, 80501.

Does this community offer respite care?

Yes, Peaks Care Center offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Peaks Care Center - Longmont, CO

Overall sentiment across the reviews is highly mixed and polarized. A substantial portion of reviewers praise Peaks Care Center (and associated units such as Frontier) for outstanding therapy services, compassionate caregivers, and strong rehabilitation outcomes. At the same time, a number of serious negative reports describe neglect, poor communication, and safety lapses. This creates an uneven picture in which the facility demonstrates notable strengths in rehabilitation and family-centered gestures, yet also shows recurring operational and clinical weaknesses that families should consider.

Care quality and clinical themes Many reviewers report excellent clinical care, particularly from the therapy teams (PT/OT/ST). Therapy is repeatedly described as the facility's standout service: knowledgeable, motivating therapists who provide varied exercises, clear progress tracking, and tangible return-to-function results (regained walking, improved independence). Numerous accounts credit the therapy staff with enabling discharge home. Nursing and CNA staff receive frequent praise as well—called compassionate, hardworking, and attentive—especially in descriptions of dignified end-of-life care and pandemic-era support. Conversely, a significant subset of reviews details worrying clinical lapses: delayed pain medication (sometimes 40-50 minutes), unilateral pain regimens without patient input, compression socks left in place for days, leaking ice packs on bandages, and even reports of infection-related deterioration and ICU transfers. Several reviewers reported being left in soiled sheets or experiencing long waits for bathroom assistance. These serious safety and comfort concerns indicate variability in skill, vigilance, and protocol adherence across shifts or units.

Staffing, communication, and management A prominent pattern is inconsistency: many families praise individual staff members and whole teams (nurses, CNAs, therapists, administrators), while others report rude, incompetent, or unhelpful staff. Some reviews highlight superb management responsiveness and teamwork, including caseworker assistance with insurance extensions and creative family support (video chats, extra beds, signage). Others describe poor communication, unavailable leadership, unanswered calls, conflicting explanations from multiple staff, and weekend staffing gaps. Several reviewers singled out a difference between units—Frontier is explicitly named as providing more respectful and effective care in some reports—suggesting that quality may depend on which unit or team provides care. There are also troubling reports about mishandling of the deceased and possessions, including wrong funeral home contact, delayed returns of belongings, or items lost/donated; such matters reflect serious administrative and ethical failures when they occur.

Facilities, cleanliness, and environment Physical facility comments are largely positive: many reviewers note wide hallways, lots of light, large bathrooms in some rooms, a well-equipped fitness center, and an overall clean, homey atmosphere. Yet other reviews contradict this, describing poor housekeeping, sticky floors, urine odors, and unclean linens. This split again points to variability, possibly tied to unit, time of stay, or staff coverage. Activities, outings, and social opportunities receive praise (fishing trips, excursions, daily activities), and many reviewers describe a pleasant social environment that improves mood and engagement.

Dining and amenities Dining feedback is mixed. Numerous reviewers compliment the food and menu diversity, calling meals exceptional or very good, while others report cold, unappealing dinners and food waste. Ancillary services such as visiting medical providers, transportation needs, and on-site van availability were also mentioned: some say transportation is arranged externally when no van is available. Families often appreciate little touches (toiletries provided, snacks, extra blankets) that improve the stay.

Notable patterns of concern and safety incidents Several reviews recount specific adverse incidents that merit attention: significant delays in pain control, patients left unattended for long periods, compression hosiery left on for days, ice packs leaking onto bandages, and premature discharges. Administrative issues—lost medications, lost or donated possessions after death, and inadequate follow-up from leadership—are also reported. A few reviewers alleged coercive incentives for positive reviews, which raises questions about online reputation management. Taken together, these reports highlight areas where the facility should focus on consistency, clinical protocols, documentation, and transparent family communication.

Conclusion and guidance for families Peaks Care Center has demonstrable strengths: a highly regarded therapy program, many compassionate caregivers, and many families who experienced excellent, even life-changing, rehabilitative outcomes. At the same time, there are recurrent reports of inconsistency in nursing care, housekeeping, management responsiveness, and serious safety/administrative lapses. Prospective families should weigh the facility's strong rehabilitation track record against documented variability. Practical steps for families: ask which unit will care for your loved one (Frontier vs Peaks), request details on staffing levels and weekend coverage, verify pain-management and discharge-planning protocols, confirm housekeeping and linen-change practices, and get clear written plans for possessions and end-of-life procedures. Visiting the specific unit, meeting key staff, and requesting references from recent family members may help assess whether the positive aspects will be consistent for a particular stay.

Peaks Care Center sits at 1440 Coffman Street in Longmont, Colorado, and folks find it open all hours, both for care and visiting, which makes staying connected pretty easy, and you know, when you walk in, you see they've got all kinds of services you might expect in a place that covers independent living, assisted living, skilled nursing, and rehab, so whether someone's coming in after a hospital stay or planning to settle for the long term, there's something fitted for both. People get choices when it comes to their care-rooms are clean, private, and well-lit, with electric beds, private phone lines, and remote-control TVs with free cable, and there's also daily newspaper delivery and room service menus, which are nice touches, and if you feel like eating between meals, there's always a snack menu handy.

The care team includes nurses on staff, CNAs, and specialty professionals, so there's always help with feeding, bathing, dressing, toileting, or just getting around, and caregivers assist with things like medication reminders, wound care, IV therapy, and medical appointment scheduling, and there's 24-hour skilled nursing and medication management for people who need more help, and family care conferences give everyone a chance to stay up to speed with how things are going. The center's well-known for its therapy options, and the Frontier Therapy at Peaks Care Center is a short stay rehab program, while the 21-bed therapy center specializes in care for adults recovering from things like strokes, joint replacements, injuries, and nerve conditions like carpal tunnel and peripheral neuropathy, and they use a mix of occupational, physical, and speech therapy with advanced tools like Omnicycle, Nintendo Wii, and whirlpools to keep recovery moving, so those who need help with walking, balance, or even upper extremity splinting can find the right support.

For people with breathing problems like asthma, COPD, or after pneumonia, licensed respiratory therapists are available around the clock, and speech therapists help with swallowing issues, hearing aid training, and recovery from strokes or injuries that change the way a person communicates. The center keeps things moving outside scheduled care, too, since daily activities, trips, games, crafts, hobbies, and exercise classes fill the calendar, and there's a swimming pool for aquatic therapy, a garden area to enjoy nice days, enrichment activities, and outings so residents stay engaged and active, not to mention a full-service beauty salon and volunteer activities for a sense of normalcy.

Meals are balanced and can be adjusted to a doctor's orders, and there's always housekeeping, laundry, and linen services to keep rooms tidy, and you'll find the place focuses on helping people stay as independent as possible, even offering a transitional apartment and kitchenette to let folks practice going home again. The facility also includes technology for therapy such as ultrasound and electrical stimulation, and safety features include strict health protocols and fall risk management, so even as family and friends can visit any time, staff make sure to follow procedures that put health first.

The leadership team includes folks like the Executive Director, Director of Nursing, and Community Liaison, and there's a well-organized structure for managing care, therapy, life enrichment, dining, and even environmental service, so issues get addressed quickly. The staff works hard to communicate openly with families, and care plans are always built around what's best for the resident, with regular updates and discharge planning if a person's heading home. Peaks Care Center belongs to CHCA District II and is managed by Frontline Management, and you'll see that insurance and different payment options are accepted, so families have choices.

Over the years, Peaks Care Center's earned awards like the 2025 Bronze National Quality Award, CMS five-star rating, and even the Pinnacle Customer Experience Award, and the community's recognized as a Great Place to Work, which says something about how they look after both residents and staff. The place is known for a welcoming feeling, with friends and family encouraged, and there's a real emphasis on kindness in everything, which you can spot in the way people are treated, making it a spot for seniors wanting a full life on their own terms even as care and safety stay front and center.

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