Riverview Village

    586 Eastern Blvd, Clarksville, IN 47129
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.32·(66)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.1
    • Staff

      3.4
    • Meals

      3.5
    • Amenities

      2.7
    • Value

      2.0

    Pros

    • Compassionate, friendly staff
    • Supportive therapy and rehabilitation services
    • Positive family communication and care coordination
    • Clean and orderly environment in several areas
    • Engaging activities and courtyard access
    • Helpful assistance with meals and daily care
    • Comfortable rooms and reliable laundry service
    • Responsive management and insurance advocacy
    • Positive family-like atmosphere in the cottage

    Cons

    • Inconsistent personal and incontinence-care timeliness
    • Delayed responses to call lights and resident needs
    • Inconsistent medication administration and clinical follow-through
    • Staffing variability, turnover, and limited staff availability
    • Inconsistent staff professionalism and communication
    • Gaps in housekeeping and pest control in some areas
    • Variable dining quality and meal temperature
    • Crowded or small resident rooms
    • Inconsistent follow-up on family questions and care concerns

    Summary of reviews

    Reviews present a strongly mixed picture of Riverview Village. Many families and residents describe kind, attentive care and a welcoming atmosphere, while other accounts raise substantial concerns about timeliness and consistency. Positive experiences include help with daily needs, attentive support for residents with complex care requirements, and rehabilitation progress. Critical accounts describe delays in personal care and call-light response, as well as concerns about medication administration and follow-through. One family also described unexplained bruising, burns, and a head injury, and said the explanations provided were inadequate; this is a serious individual account rather than an established finding about the facility.

    Staff experiences vary considerably. Families praise staff members for being compassionate, respectful, and helpful, and some describe strong communication with administrators and care teams. Other reviews describe unprofessional interactions, difficulty reaching staff or obtaining timely answers, and concerns about turnover and staffing levels. Management is viewed positively in accounts citing hands-on support, care coordination, and advocacy with insurers, while other accounts describe dissatisfaction with leadership responsiveness and follow-up.

    Dining feedback is also mixed: some reviewers describe the food as excellent, while others report meals arriving cold or being inconsistent. Activities receive favorable comments, including bingo, courtyard use, and an expanding program; one resident’s family noted that the resident did not often participate. Therapy staff are praised in several accounts, though one reviewer felt therapy decisions were influenced by insurance or financial considerations.

    Facility descriptions range from clean, fresh, and orderly to concerns about housekeeping and pest control. Some families found rooms comfortable and laundry properly handled, while others described rooms as small or crowded. Overall, the variation across reviews suggests that care and communication may differ by staff team, unit, or time period. Prospective families may wish to ask about staffing coverage, response-time practices, medication oversight, personal-care routines, room arrangements, and how concerns are documented and communicated.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Riverview Village is located at 586 Eastern Blvd, Clarksville, IN, 47129.

    About Riverview Village

    Riverview Village sits in Clarksville, Indiana, and forms part of the American Senior Communities network while being owned by The Health And Hospital Corporation Of Marion County, and what stands out here is a steady focus on caring for both body and spirit since people have described the place as welcoming and supportive, with friendly staff who pay attention and treat everyone with kindness, even when residents don't feel their best, and you'll notice the management has made changes over the years to improve things, aiming for high standards and a clean, safe environment, with rooms and common areas kept tidy and free of pests, and there's always someone on duty since care and supervision run around the clock. Nurses, aides, and therapists get to know each resident as an individual, and you find services ranging from independent living to assisted living, skilled nursing, memory care in the Auguste's Cottage, hospice, respite care for short-term stays, and rehabilitation that covers everything from mobility to speech, with each plan set up to fit what the person needs after a stroke or surgery, and the team works with your doctor to set goals right from the start.

    Residents have a choice between studio and one-bedroom apartments, with safety features like sprinklers and smoke detectors, and they get help with daily tasks such as bathing, dressing, medication, and even grooming, and there's meal delivery along with nutritious, customized food for many needs, plus laundry and housekeeping to keep things manageable, and folks gather for bingo, activities, outings, and social time in dining areas, courtyards, gazebos, or natural grounds with walking paths and outdoor seating; there's even a beauty salon and sitting areas for relaxation, and private gatherings happen when families want to visit. The staff here, who clock about 3.51 nursing hours per resident per day which is a bit less than the state average, are recognized for being especially joyful and patient, but there's a nurse turnover rate at 46.6%, which is slightly lower than the state's 48.5%.

    Riverview Village is known for compassionate, person-centered care, with programs that help those who have Alzheimer's or dementia by making the environment secure and calming, using a "Meaningful Day" activity that covers social, emotional, spiritual, and physical wellness, and there are memory care therapies that help reduce confusion and keep folks from wandering, and specialized diets meet health needs, so meals can still bring comfort and enjoyment. The community supports 95 residents on average, with room for up to 130, and it's close to emergency medical help and a full-service hospital, with transportation provided for appointments or outings, while respite stays are available for those recovering or when caregivers take a needed break.

    Inspection reports show the facility has 13 noted deficiencies, including a significant item about dementia services, but there's no record of harm on some points, and management has worked to address them by focusing on staff training, quality control, and record keeping, all in a push to raise their standards closer to what they want, since aiming to be a "5-star" place means they don't rest on good enough. Activities, outings, and therapy are part of daily life, and Riverview Village has earned awards like Best of Senior Living and Best Activities, so people recognize their efforts, and the overall atmosphere is one where support, companionship, and careful attention help residents feel respected and at home, whether they're staying for a short time or long term, and families do report feeling happy with the care their loved ones receive. Riverview Village takes Medicare and Medicaid and has financial specialists to help navigate the details, and with easy access to I-65 and US31, getting there is pretty straightforward, making the location itself practical for visits or emergencies.

    About American Senior Communities

    Riverview Village is managed by American Senior Communities.

    American Senior Communities was founded in 1999 and is headquartered in Indianapolis, Indiana. Operating approximately 25 communities across Indiana, ASC provides comprehensive senior care including independent living, assisted living, memory care, skilled nursing, rehabilitation, and hospice services. Their philosophy centers on compassionate care with the motto "Where Caring People Make the Difference."

    People often ask...

    Riverview Village offers independent living, assisted living, memory care, and skilled nursing.

    There are 17 photos of Riverview Village on Mirador.

    Yes, Riverview Village allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 586 Eastern Blvd, Clarksville, IN 47129.

    No, Riverview Village does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Riverview Village. The information above has not been verified or approved by the owner or operator. For exact information, please contact Riverview Village directly. There is no cost for this service. We are compensated by the community you select.

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