Altoona Nursing & Rehabilitation Center

    200 7th Ave SW, Altoona, IA, 50009
    2.6 · 38 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent rehab, unacceptable long-term care

    I had a very mixed experience. The admissions, leadership, clinical team and rehab (therapy) were excellent - rehab goals were met and staff like the director of nursing were helpful - but day-to-day care was often unacceptable: understaffed, many CNAs untrained, long nurse response times, missed/cold meals, lost laundry/glasses, unsanitary wound care, dingy rooms and a persistent smell. Memory-care placement felt inappropriate and unsafe; I witnessed neglect, delays in assistance and heard of a death and a state investigation. I would consider this place only for short-term rehab with close oversight - I would not trust it for long-term or dementia care.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.55 · 38 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.1
    • Staff

      2.3
    • Meals

      1.7
    • Amenities

      1.0
    • Value

      1.5

    Location

    Map showing location of Altoona Nursing & Rehabilitation Center

    About Altoona Nursing & Rehabilitation Center

    Altoona Nursing & Rehabilitation Center sits at 200 7th Ave SW in Altoona, Iowa, just east of Des Moines, and anyone visiting will see the facility looks out over Greenway Park Lake, which gives the place a nice view and a calm environment, and walking through, you'll notice the building's clean layout and bright spaces that feel inviting. This nursing and rehabilitation center gives residents 24-hour skilled nursing care and offers both long-term care and short-term rehabilitation services, so folks recovering from surgery or needing ongoing support can live here. Nurses and caregivers work all day and night to monitor health, and the center can help people with Alzheimer's and dementia by offering memory care along with individualized care plans to match every resident's needs and circumstances. People receiving care can get help with daily activities, join in social and recreational activities, and use nutrition counseling and meal planning, since the staff works with residents to help make sure meals fit health needs and personal tastes, including dietary guidance. The therapy team at the Altoona Nursing & Rehabilitation Center provides physical therapy, occupational therapy, and speech therapy, and there's also infusion therapy on site for residents who need it. The facility supports both respite care, for short-term stays when regular caregivers need a break, and hospice services, so families can get support during difficult times. Staff and associates aim to be caring and attentive, focusing on comfort and well-being, and people often notice that the atmosphere feels supportive. The center helps families with insurance resources and guides them through the process of arranging long-term care, so it can be a practical choice for those needing guidance. Visitors often stop by for a tour to see the place for themselves. Reviews of Altoona Nursing & Rehabilitation Center average around 2.8 out of 5 from 16 ratings, so feedback is mixed, and some have good things to say about the care, while others have had concerns, which gives people a realistic sense of what to expect. More details about programs and daily life are available on the facility's website at www.altoonanursing-rehab.com.

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