Birkwood Village of Fort Madison

    1702 41st St, Fort Madison, IA, 52627
    3.9 · 17 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but serious failures

    I have mixed feelings. Some staff were amazing and compassionate, hospice and end-of-life support was good, activities and meals were generally fine. But I saw disturbing care failures - unexplained bruises and cuts on my dad, a broken-nose appearance, misinformation from the head nurse, missed dialysis and a hospital transfer for sepsis/low hemoglobin - plus poor communication, exclusion of family/POA from care decisions, and overall lack of accountability. Serious safety and compliance problems (hired a convicted abuser who took months to be made compliant, sprinkler coverage only in hallways, $36k+ fine, missing fire-drill records) mean I cannot fully recommend this place despite some caring staff.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.94 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.6
    • Meals

      3.0
    • Amenities

      3.9
    • Value

      3.9

    Location

    Map showing location of Birkwood Village of Fort Madison

    About Birkwood Village of Fort Madison

    Birkwood Village of Fort Madison sits in Fort Madison, Iowa, as a for-profit care facility with certified beds for up to 80 residents, though the daily census runs around 57 residents on average, and direct owners Mark Holtkamp and Kevin Kidwell each hold half ownership. Inspection reports show the facility has had 31 documented deficiencies over time, with 2 of those related to infection prevention, and inspectors have cited them for not meeting care requirements around bladder care, infection control, and quality of life for both continent and incontinent residents. Staff members at Birkwood Village log about 4.56 nurse hours per resident each day, which is higher than the state average of 3.8, but the nurse turnover rate is also above the state average, coming in at 49.3%. Facility leadership includes Ann Abolt as Administrator and Renee Hudnut, RN, serving as the Assisted Living Director. Birkwood Village of Fort Madison offers a range of options, including short-term rehabilitation, skilled nursing, memory support, assisted living, and independent living, so residents can choose what fits best for their needs, and there are different services and amenities to help with comfort and daily life. The building features named care programs and has specific terms for rooms and features, though little public information about the facility's details exists. The company's listed as a Premier Partner with IHCA. The nursing team aims to provide top-quality care, though inspection reports show where improvements have been needed, especially in infection control and resident care.

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