Keystone Care Center

    250 5th St E, Keystone, IA, 52249
    4.2 · 20 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    5.0

    Clean caring staff, limited access

    I'm very happy with this facility - clean, neat, and recently expanded for rehab. The staff are wonderful: attentive, caring, knowledgeable, friendly, and even kept my relative smiling with jokes while helping her. Only downsides were limited visitor access at times and a few shady spots on the property.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.20 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      5.0
    • Meals

      4.2
    • Amenities

      4.2
    • Value

      4.2

    Pros

    • Clean and neat facility
    • Friendly staff
    • Helpful staff
    • Knowledgeable staff
    • Caring and attentive staff
    • Overall excellent/great/wonderful staff
    • Nice facility and environment
    • Expansion / recent addition
    • Good for rehabilitation services

    Cons

    • Closed to visitors (visitor access restricted)
    • At least one reviewer described the facility as a 'joke'
    • At least one reviewer implied suspicious or shady practices

    Summary review

    Overall sentiment across the supplied review summaries is strongly positive with a clear and consistent emphasis on the quality of staff and the cleanliness of the facility. Multiple reviewers use words such as friendly, helpful, knowledgeable, caring, attentive, wonderful and excellent when referring to staff. The repeated praises suggest that the frontline caregivers, nursing staff, and other employees are perceived as a major strength of Keystone Care Center; staff behavior and resident care appear to be the dominant positive theme.

    Facility condition and environment are also noted favorably. Reviewers described the center as neat, clean, and 'nice,' and one or more comments point to expansion or a big addition, indicating recent investments in the physical plant. The combination of cleanliness and visible growth supports an impression of a facility that is well-maintained and actively improving its space. Another clear positive theme is clinical rehabilitation: at least one summary explicitly calls the center "good for rehab," which suggests that rehabilitative services and therapies are a recognized offering and are meeting some reviewers' expectations.

    On the negative side, there are a few notable concerns—some specific, some vague. One summary states the facility was "closed to visitors," which could reflect a temporary visitation policy (for example, due to infection-control measures) or a policy/practice that limits family access; either way, restricted visitor access is a clear concern for those reviews that mentioned it. Additionally, two terse negative entries—"joke" and "shady"—indicate at least one reviewer felt strongly dissatisfied or suspicious about the facility. These comments are short and lack context in the provided summaries, so they represent unresolved, potentially serious perceptions but cannot be precisely diagnosed from the available text.

    Notably absent from the summaries are specific, repeated comments about dining, activities, management responsiveness beyond frontline staff, medication handling, or clinical outcomes beyond rehab. That means most feed-back clustered around staff quality, cleanliness, and physical expansion, with limited information on other operational areas. Given the predominance of positive staff-related feedback, the presence of a small number of starkly negative remarks is important: they may reflect isolated incidents, differences in expectations, or issues not captured by the other reviewers.

    In conclusion, the review summaries portray Keystone Care Center as a mostly well-kept, staff-centered facility with solid rehabilitation services and evidence of recent expansion. The strongest and most consistent positives are the professionalism and compassion of the staff and the facility’s cleanliness. The principal concerns are restricted visitor access reported by at least one reviewer and one or two very negative, context-free remarks describing the facility as a "joke" or "shady." Those negative notes warrant follow-up (ask for details, dates, and specific incidents) if you are evaluating the center for placement or visitation. Overall, the pattern suggests a generally favorable resident-care environment with a small number of flagged issues that should be clarified directly with the facility.

    Location

    Map showing location of Keystone Care Center

    About Keystone Care Center

    Keystone Care Center sits at 250 5th St E in Keystone, Iowa, and offers a combination of home health care, assisted living, and skilled nursing services, and even though it's set up as an urgent care facility, it has occupational health services and sends skilled nurses and therapists into people's homes, and folks can get personal care, homemaking help, and different therapies right at home if that's what they need, which is convenient especially if getting out is hard. The center's housing includes independent living, senior apartments, condos, and townhomes along with regular assisted living and even memory care for folks that need more help, and older adults who are very frail can get intermediate care and skilled nursing including short-term rehab for the times between hospital and home, and staff always provide health care for things like diabetes, incontinence, and mobility problems.

    Meals are provided and prepared with nutrition in mind, and people have spots to gather and socialize, or join in devotional activities and outings, since staying busy and connected is encouraged with regular educational and fun events. Safety's a big deal here, so walk-in tubs, home security systems, medication dispensers, and even medical alert systems like Bay Alarm Medical or ADT Medical Alert are all in use, and there's also senior ID theft protection, which a lot of folks appreciate. Keystone Care Center provides technology help like special phones for seniors, affordable internet plans, and good options for cable or data, and hearing aids resources are available if hearing starts to fade.

    For families and residents who need legal or financial help, the center has information about estate planning tools such as living trusts and durable powers of attorney, plus guidance to help avoid taxes and steer clear of scams or fraud, and they're good about helping folks pick a proper power of attorney or find long-term care choices, whether that's in-home care, assisted living, or nursing home care. There's also a cost guide so families know what to expect with care expenses, and the staff-fully trained and friendly-make an effort to create a safe, worry-free environment where people can still feel independent but get help as needed, and they can even tailor care for each person, since everyone's needs are different.

    Transportation and caregiver support are offered to make life easier for seniors, and the social program helps friendships grow, since it's not always easy making new connections as you get older. The center is part of the Approved Senior Network, which connects trusted senior care providers, and over time, people there seem to appreciate the simple routines and peace of mind, as well as the different options for care, privacy, and staying as active as feels right.

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