Accura HealthCare of Marshalltown

    2401 S 2nd St, Marshalltown, IA 50158
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing
    3.2ยท16 reviews

    Safe, caring staff, excellent meals

    I stayed in a two-person room and felt safe with COVID-19 protective measures, frequent room checks, and a clean facility. The staff and nurses were caring and friendly, meals were well-balanced with a wide selection and truly awesome - I miss them and had a very positive experience.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.19ยท(16)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.7
    • Staff

      2.5
    • Meals

      3.3
    • Amenities

      1.0
    • Value

      3.2

    Pros

    • Caring and compassionate staff
    • Clean facility environment
    • Active COVID-19 infection-control measures
    • Regular room checks and monitoring
    • Well-balanced meal offerings
    • Wide selection of meal choices
    • Friendly nursing staff
    • Private and two-person room options

    Cons

    • Understaffing and limited responsiveness
    • Inconsistent personal-care routines (bathing and clothing changes)
    • Weak transfer and mobility protocol adherence
    • Inconsistent meal quality and challenges meeting restricted diets
    • Facility upkeep and furnishings needing renovation
    • Staff distraction from resident-care duties (personal device use)
    • Perceived management emphasis on cost over resident needs

    Summary of reviews

    Reviewer feedback on Accura HealthCare of Marshalltown is mixed, with distinct positive themes alongside significant operational concerns. Many families and residents described staff who are friendly, compassionate, and conscientious; they also noted a generally clean environment, active COVIDโ€‘19 precautions, regular room checks, and broad meal selections โ€” including some reports of high-quality food. Room configurations include both private and two-person options, and some reviewers said nursing staff made a positive impression.

    At the same time, a recurring pattern centers on care-process inconsistencies. Several reviewers described delayed or inconsistent personal-care routines, including bathing and clothing changes, and noted limited assistance for residents who need help moving. Statements that staff were unaware of transfer requirements point to procedural gaps in mobility and transfer practices. These issues are often mentioned in the context of perceived understaffing and limited responsiveness, which may contribute to variability in day-to-day care.

    Dining experiences are also mixed. Positive comments highlighted well-balanced meals and a wide variety of choices, and some families praised the food. Conversely, other accounts pointed to inconsistent meal quality and difficulties accommodating restricted diets. This suggests the kitchen can perform well but may lack consistent processes for diet restrictions or stable staffing in food service.

    Facility condition and housekeeping feedback is uneven. Several reviewers described the facility as clean and noted infection-control measures, while others characterized parts of the building and furnishings as run down and in need of renovation. This suggests that public areas or specific units may be maintained differently, producing divergent impressions among residents and visitors.

    Management and operational oversight are areas of concern in the feedback. Comments about staff personal-device use, perceptions of a profit-driven management focus, and variable leadership responsiveness indicate potential gaps in supervision, staff-training emphasis, and policy enforcement. These management-level factors may amplify the effects of understaffing and inconsistent routines.

    Overall, experiences at this facility appear polarized: some families encountered reliable, attentive care and satisfactory amenities, while others noted operational shortcomings that affect basic personal care, mobility assistance, dining for restricted diets, and the physical environment. Prospective residents and families should ask targeted questions about staffing levels, daily personal-care schedules, transfer training and protocols, how dietary restrictions are managed, and recent or planned facility upgrades to understand how current conditions align with their needs.

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    Medicare Ratings

    1ยท/ 5
    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Accura HealthCare of Marshalltown

    Accura HealthCare of Marshalltown is located at 2401 S 2nd St, Marshalltown, IA, 50158.

    About Accura HealthCare of Marshalltown

    Accura HealthCare of Marshalltown, also called Villa Del Sol, sits in Marshalltown, Iowa, and has 67 long-term care beds with a mix of short-term rehab, skilled nursing, long-term care, hospice, and respite care for adults. The place has consistently earned an A inspection rating for very few and minor deficiencies, and no severe problems related to resident safety, which shows a strong focus on health standards, and it's given a B overall quality score, which makes it known for solid care in the area. As a for-profit facility, it accepts Medicare and Medicaid, and connects with Accura HealthCare across Iowa, while also linking to St. Francis Manor for nonprofit skilled nursing and being associated with WesleyLife Hospice services for spiritual and hospice care.

    The services cover short-term rehabilitation for those going home after a hospital stay, and offer support for the very frail who need round-the-clock skilled nursing or intermediate care, both from medical staff and social workers, covering things like medication management, wound care, IV antibiotics, stroke recovery, cardiac therapy, diabetes management, speech therapy, nutrition help, and home safety training. There are feeding assistants, dietitians, pharmacists, therapy specialists, and personal care assistants all part of the support. Residents can get 24-hour nursing care and physical, occupational, speech, and respiratory therapy, and therapy isn't just medical, since they bring in music therapy and focus on emotional and spiritual well-being, too.

    Accura HealthCare of Marshalltown helps with daily needs like bathing, grooming, dressing, walking, toileting, and also provides meals, housekeeping, kitchens or kitchenettes, washers and dryers, maintenance, handicap safety features, and sprinkler systems for added safety. People living there can expect a dining room setup, cable TV, WiFi, an activities room, a fitness center, a salon or barbershop, along with guest parking and social programs such as health and wellness events, exercise, shopping trips, crafts, and education. For the families who need a break, the out-of-home respite care ranges from a few days up to two weeks, so caregivers can rest while residents get introduced to the care environment.

    Background checks are done on all employees, and medical oversight comes from nurses, a medical director, and other licensed professionals, all aiming to give compassionate, patient-centered, and individualized care to each resident. They try to help people keep their current level of function and manage the challenges of health changes with aging or illnesses, using a personalized and team-based approach so residents get what they need for medical, physical, psychological, nutritional, and spiritual health. Mobility training, balance and strength-building programs, home safety training, and neuromuscular re-education are some features in their therapeutic recreation and rehabilitation services, and families can count on staff to provide ongoing availability and support.

    Accura HealthCare of Marshalltown has long-term care insurance options for families, and someone always assists with transportation for appointments or outings. Community life tends to focus on making daily routines engaging, so residents take part in life and socialize while still getting professional health oversight and personal care. The facility offers a variety of specialized programs for different conditions and needs, and though it doesn't have a formal Resident or Family Council, it works with families and residents using a "family-for-life" approach. The goal stays clear-keep residents comfortable, safe, active, and supported with the right services for wherever they are in their health journey.

    People often ask...

    Accura HealthCare of Marshalltown offers independent living, assisted living, memory care, and skilled nursing.

    Yes, Accura HealthCare of Marshalltown allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 2401 S 2nd St, Marshalltown, IA 50158.

    No, Accura HealthCare of Marshalltown does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Accura HealthCare of Marshalltown. The information above has not been verified or approved by the owner or operator. For exact information, please contact Accura HealthCare of Marshalltown directly. There is no cost for this service. We are compensated by the community you select.

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